Question about RIM BlackBerry Bold 9000 Smartphone

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My phone was working at night, I plugged it into the wall charger while it was still on. I woke up the next morning, disconnected it from the wall charger, and the phone immediately shut off. I plugged it back into the wall charger, the red led lights up for about 30 seconds, then the light turns off, then 30 seconds later screen turns white with a battery image and a blue lightning bolt through the battery. I hit the power button, but the phone will not start up

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Hi


Thanks for using FixYa. It seems to be a battery issue; the battery has gone bad because of overcharging and needs to be replaced. I have blackberry storm and it hardly takes 1hr to get it completely charged up however, as you left it on charger for whole night so this might have blown off the battery. Please do accept the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

Posted on Jun 06, 2010

  • anthony_capp Jun 06, 2010

    I went to the AT&T store and they tried putting a replacement battery in and I still experieneced the same symptoms with the lightning bolt.

  • Rylee Smith
    Rylee Smith Jun 06, 2010

    As I said
    earlier this issue happened due to overheating. While you bold is turned on
    take the battery and then SD card out. Then place it back after 30 minutes and
    see if it works, if it does not then try to install the software. If still the
    issue is not resolved after doing all this then it seems that you have to get
    its firmware updated or use warranty.
    Please do accept the solution
    if the issue is resolved or post a comment for further assistance.









    Thanks


    Rylee



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