Question about SanDisk Sansa c240 MP3 Player

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When plugged into computer to delete songs, computer showed "Device malfunction, not recognized". Now device will not even turn off. I was just listening to it about 3 hours ago. What is wrong? Shows "connected" screen and won't turn off.

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  • 105 Answers

Have you tried to format it?
after that turn it of then turn it on again.
then connect it again to your computer
if still not working check if it work on other computers.

Posted on Jun 06, 2010

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1 Answer

Trying to delete songs off my Sandisk mp3 player. And it is all plugged in. I am using Windows Media Player 11.


You will not be able to delete songs via the WMP. Click on your start button (Windows Logo) and then click on "computer", and then you should see your player listed there if your computer is recognizing it. If not, unplug the device and plug it back in. Then you can double click on the device to get to the device memory and you can delete songs from the media folder, usually named "Music".

Jan 12, 2011 | Audio Players & Recorders

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I hv sansa clip 1gb - in which i have some songs i.e aprox.850mb and that cannot be seen in my pc in sansa clip as a drive g.how to delete songs and add songs , is there any driver of software or...


1. First, check your device setting up on MTP or MSC? Turn on device, go to "settings" , press down or up to find "USB Mode", you can see the check mark at MTP (auto detect) or MSC mode. Change to another usb mode.
2. You have 2 ways to delete songs:
2.1. Delete songs by device: play songs, press down (sub menu) until you meet "delete song", select it and yes
If you delete all items in device: Settings, Format, and yes
2.2. Delete songs by computer: plug device to computer, double click on device icon, Music folder, and delete songs you want. If you don't see songs in there, unplug the device from pc, and then change USB mode, and plug device to pc to delete.
Good luck

Feb 01, 2010 | SanDisk Sansa Clip MP3 Player

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SwiMP3 was not safely removed and now it is not recognized


Turn off CPU, Unplug Power cable, And all usb devices, let it sit for about 20mins. Plug it all back in. Turn on the CPU! Also make sure if your device requires "DRIVERS" or if you have a CD download and install that before anything.

Jun 12, 2009 | Finis Swi MP3 Player

1 Answer

The mp3 player no is no longer recognized by the computer.


Dear customer,
           Try going into your Device Manager and uninstall all the entries that are something along the lines of USB Root Hub then reboot with all USB Devices unplugged until after Windows detects and reinstalls the USB Root Hubs then plug in your MP3 Player and see if it is detected and installed properly.

          Did u change ur Operating system of late? To see what version you have, Right Clcik My Computer and choose Properties.Some USB mass storage devices and mp3 players require that you have Windows XP Service Pack 1 or Service Pack 2 to work. I had a USB flash drive that kept restarting my computer until I installed SP1.so pleas do check with tat too..
plz rate this solution.. good luck.. thank you..

Apr 08, 2009 | Philips GoGear SA5285/37 Digital Media...

1 Answer

Some songs i added into it won't show up in player


Delete all the songs on your device and transfer them back..You could have a corruption in your databasse...
To delete songs from your device follow the steps below
You have to make sure that the device is on MSC mode...then make sure your device is plug in to the computer..Then go to programs - accesories - windows explorer, find the SanDisk in my computer, go to media, music and delete them from there.
Either under sync panel in your windows media player it will show your music when it's connected. just click the plus signs for what song you need to get rid of, right click and click delete.
To format it..on your device..go under..menu, setting and there should be a format option option there..let me know if that doenst work for you...
Hope this helps

Thank you
Computerrep

Dec 22, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Deleted songs still on mp3


To delete songs from your device follow the steps below
You have to make sure that the device is on MSC mode...then make sure your device is plug in to the computer..Then go to programs - accesories - windows explorer, find the SanDisk in my computer, go to media, music and delete them from there.
Either under sync panel in your windows media player it will show your music when it's connected. just click the plus signs for what song you need to get rid of, right click and click delete.
To format it..on your device..go under..menu, setting and there should be a format option option there..let me know if that doenst work for you...
Hope this helps

Thank you
Computerrep

Dec 22, 2008 | SanDisk Sansa e250 MP3 Player

3 Answers

Sandisk 240 1.0 gb


I had this same problem. What I ended up doing was going into My Computer into the device itself and seeing what showed up. It appears a few new songs I popped on there the day after were appearing but nothing else. I deleted all the files, unplugged it from the computer and let the library update, old songs were still playing. Plugged it back into the machine and voila they showed up.

Aug 05, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

Problems Syncing


To delete songs from your device follow the steps below
You have to make sure that the device is on MSC mode...then make sure your device is plug in to the computer..Then go to programs - accesories - windows explorer, find the SanDisk in my computer, go to media, music and delete them from there.
Either under sync panel in your windows media player it will show your music when it's connected. just click the plus signs for what song you need to get rid of, right click and click delete.
To format it..on your device..go under..menu, setting and there should be a format option option there..let me know if that doenst work for you...
Hope this helps

P.S.Please rate accordingly...
Thank You
Computerrep

Jul 19, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

Deleing songs


For Windows XPTM users, you are connecting the device in MTP mode to the computer by default. You will need to set the device to MSC mode, so go to the device menu\Settings\Advanced\Protocol = > Press Play/Pause key to select MSC mode which will appear as such on the screen. Reconnect the device to the computer, and you can now see those files and delete them.
DO NOT forget to set the device back to MTP mode when finished, so go to device menu\Setting\Advanced = > Select MTP mode.

Feb 10, 2008 | RCA S1000 MP3 Player

1 Answer

Computer doesn't recognize songs on the player


Go to disc utility and click on erase volume, then you will be able to add new songs. Unfortunately, as far as I can tell, you may have to delete the entire volume and start over.

Jan 11, 2008 | GPX MW3816 MP3 Player

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