Question about iRiver H10 MP3 Player

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Have an iriver H10 - i turn it on and i get this message. " System files missing. To restore the system files, connect H10 to iriver plus" I did this and nothing worked? Can u help?

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  • Master
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Upgrade the firmware of your device follow this... How to upgrade firmware
1. Download the zipped file for your region.
2. Unzip the file and you will see *.exe file.
3. Connect your H10 to PC via provided USB cable and power on H10.
4. Once the device is ready, run the *.exe. It will automatically copy the firmware to your H10.
5. The progress bar copying firmware will be shown and your H10 device will give you 'Busy' message.
6. Once it's done, it will give you 'Upgrade Complete' message.
7. Please disconnect H10 with 'Safely Remove Hardware' option on your PC task bar.
8. Turn on the power of H10, go to 'Settings -> Extra ->Firmware Upgrade' and select 'Yes'.
9. Your H10 device will shut off automatically once the firmware upgrade is complete.

http://211.39.137.201//download.asp?filename=H10_5G6G_UMSUpdate(EU)_v203.zip&filepath=/file/Down/

http://211.39.137.201//download.asp?filename=H10_5G6G_UMSUpdate_v203.zip&filepath=/file/Down/

Posted on Jun 06, 2010

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Posted on Jan 02, 2017

ThaMp3Doctor
  • 8596 Answers

SOURCE: iriver, H10 , system files missing

iRiver H10 - Missing System Files
You must be connected to the internet for this to work: 1.Download the MTP Firm Updater Utility from iriver website - iriverinc.com/support (Audio Jukebox --> H10) 2. Unzip file, run .exe file, go thorugh wizard (if you are not in mass storage mode, it will give you instructions on the wizard on how to change this) 3. Select Recovery 4. Finish going through wizard 5. disconnect iRiver from computer, and wait for it to update - your player should be good.
If the problem happens again, then uninstall Windows Media Player 11 from your computer and rollback to Windows Media Player 10 (you will NOT lose any songs by doing so).
Good luck!
-Tha Mp3 Doctor

Posted on Sep 17, 2008

  • 3 Answers

SOURCE: Iriver H10 saying system Files missing

Try doing a format via windows explorer. Right click on the drive and then format as fat32. Then unplug and open iriver plus. Reconnect. See if that works. Good luck!

Posted on Aug 23, 2007

  • 1 Answer

SOURCE: iriver H10 "System files missing".

I agree with Heracles83's approach (thank you, it finally worked for me!). However I would like to add something.

I own the H10 20GB model.
I tried the above approach a dozen times, but could not get the format to complete, until I noticed a little blurb from the iriver USA site concerning updating the firmware. http://iriverinc.com/support/mtpupdate/

The player must be in UMS mode in order to update the firmware and, as I finally figured out, to format the drive as well.
The above link will explain how to connect the H10 to your PC via UMS mode.
I was able to format on the first try after that, and the updater worked immediately.




Posted on Nov 12, 2008

  • 1 Answer

SOURCE: iRiver H10 - System files missing

please, my new iriver h10 is not open. it will say "System files missing"

Posted on Apr 14, 2009

  • 2 Answers

SOURCE: iriver h10 when switch on it shows system file missing connect h

I'm not sure my solution can help you or not.
I've got this message too but after I formated H10 by Windows.

First backup all files by window explorer.
Open iriver plus and go to > Option > Portable Device Initialization.
This function will delete all data, Please sure that you already backup all of your data from H10.
After initialize process finished, it will ask you to disconnect and connect it agian.
------ Steps below, I can't explain it clearly. May be you will not have the same results as me. I hope it can rise you some ideas how it comes.

I followed that instruction but after I disconnected it again and turned on, expected that msg will disappear, IT's NOT! a bit freak out.
Ok claim down,
I tried to turn it off but I can't then I pushed its battery out and put it back and turned on, that msg showed up again.
Then I connected H10 to Iriver plus again and it upgrades firmware automatically.

At the end after I disconnected and turn on my H10 it works perfectly.

I'm not a native English so my language could make you confused, any questions you can contact me. :)

Posted on Jul 28, 2009

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1 Answer

I reformatted my iriver player, and now it shows system error. what should i do?


Sir/ madam
good day.
me i ask regarding my iriver H10
the problem is system files missing
how to restore the system files connect H10 to iriver plus?
thank u?

Feb 19, 2010 | iRiver H10 MP3 Player

1 Answer

IRIVER WONT WORK AAAAHHH HELP!!!!!? my iriver wont work when i try to turn it on it comes up and says system files missing to restore the system files, connect to iriver plus wat dose that mean i have...


Hello,

When system files are missing on the player, you will need to reinstall the FIRMWARE.

When looking online for the connection type for the H10 / H10JR, I can see 2 CONNECTION TYPES for the H10 / H10JR:
1. MTP, when using Windows Media Player 11 ( WMP11 ), for the H10.
2. iRiver Plus, when using iRiver PLUS, for the H10JR.

The connection type determines what software on the computer will be used for transferring media.
Each software on the computer needs corresponding firmware on the player to be installed.
When the player itself comes up with the information to connect to iRiver PLUS, this is the correct software for this device probably. Then the device is a H10JR.

When not having the program iRiver PLUS, go to the iRiver support site, for the download:
http://www.iriver.com/flash/index.asp?code=0302
In the left column click Plus3 and go for the download.
Run iriver plus 3 and then select [Tools > Portable Device > Firmware Upgrade] from the menu.


Need more help ? Just post a comment.
In case you have the other model player, the H10, let me know if you need assistance for its recovery.

Dec 15, 2009 | iRiver H10 MP3 Player

1 Answer

SYSTEM FILES MISSING To restore the system files, connect H10 to iriver plus


I'm not sure my solution can help you or not.
I've got this message too but after I formated H10 by Windows.

First backup all files by window explorer.
Open iriver plus and go to > Option > Portable Device Initialization.
This function will delete all data, Please sure that you already backup all of your data from H10.
After initialize process finished, it will ask you to disconnect and connect it agian.
------ Steps below, I can't explain it clearly. May be you will not have the same results as me. I hope it can rise you some ideas how it comes.

I followed that instruction but after I disconnected it again and turned on, expected that msg will disappear, IT's NOT! a bit freak out.
Ok claim down,
I tried to turn it off but I can't then I pushed its battery out and put it back and turned on, that msg showed up again.
Then I connected H10 to Iriver plus again and it upgrades firmware automatically.

At the end after I disconnected and turn on my H10 it works perfectly.

I'm not a native English so my language could make you confused, any questions you can contact me
king_pathan786@yahoo.co.uk

Sep 07, 2009 | iRiver H10 MP3 Player

1 Answer

Iriver h10 when switch on it shows system file missing connect h


I'm not sure my solution can help you or not.
I've got this message too but after I formated H10 by Windows.

First backup all files by window explorer.
Open iriver plus and go to > Option > Portable Device Initialization.
This function will delete all data, Please sure that you already backup all of your data from H10.
After initialize process finished, it will ask you to disconnect and connect it agian.
------ Steps below, I can't explain it clearly. May be you will not have the same results as me. I hope it can rise you some ideas how it comes.

I followed that instruction but after I disconnected it again and turned on, expected that msg will disappear, IT's NOT! a bit freak out.
Ok claim down,
I tried to turn it off but I can't then I pushed its battery out and put it back and turned on, that msg showed up again.
Then I connected H10 to Iriver plus again and it upgrades firmware automatically.

At the end after I disconnected and turn on my H10 it works perfectly.

I'm not a native English so my language could make you confused, any questions you can contact me. :)

Jul 16, 2009 | iRiver H10 MP3 Player

4 Answers

Iriver h 10 mp3


OK, one day i turned on mu iriver and it's say's "system file missing to restore the system files connect to H10 to iriver and i dont know how to connect it.The other proplem when playing the music it's like a scratch CD i dont know how to fix it.

Sep 25, 2008 | iRiver H10 MP3 Player

1 Answer

H10 6gb


iRiver H10 - Missing System Files
You must be connected to the internet for this to work: 1.Download the MTP Firm Updater Utility from iriver website - iriverinc.com/support (Audio Jukebox --> H10) 2. Unzip file, run .exe file, go thorugh wizard (if you are not in mass storage mode, it will give you instructions on the wizard on how to change this) 3. Select Recovery 4. Finish going through wizard 5. disconnect iRiver from computer, and wait for it to update - your player should be good.
If the problem happens again, then uninstall Windows Media Player 11 from your computer and rollback to Windows Media Player 10 (you will NOT lose any songs by doing so).
Good luck!
-Tha Mp3 Doctor

Aug 26, 2008 | iRiver H10 MP3 Player

1 Answer

IRiver H10 - System files missing


please, my new iriver h10 is not open. it will say "System files missing"

Aug 03, 2008 | iRiver H10 MP3 Player

1 Answer

IRiver H10-


What you need to do is set it on "Disk Mode" and check the firmware. Most problems like this occur due to missing or added files on to your firmware files. This corrupts the entire system, causing it to have strange malfunctions like yours.

don't panic!

bananaboy101

Dec 12, 2007 | iRiver H10 MP3 Player

2 Answers

Iriver H10 saying system Files missing


Try doing a format via windows explorer. Right click on the drive and then format as fat32. Then unplug and open iriver plus. Reconnect. See if that works. Good luck!

Jun 29, 2007 | iRiver H10 MP3 Player

3 Answers

System files missing


Reacquire firmware from iRiver website

Nov 13, 2006 | iRiver H10 MP3 Player

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