Question about Ricoh CL4000DN Laser Printer

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I get an SC242 error every time I try to print. The paper enters the print chain, then the error appears. Anyone know what this error pertains to?

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Hi


Thanks for using FixYa. I think the error is sc542 not sc242 as there is no such error for Ricoh. If it is sc542 then it is a fuser warm up error, to resolve this please follow these steps:

  • To start with Press and hold online + escape, then power on.
  • Use up and down arrow keys to select SP2
  • Press Enter
  • Use up and down arrow to locate SP5
  • Press Enter
  • Use up and down arrow keys to select 810
  • Press Enter
  • Confirm the selection
  • Turn it off and on.

Please do accept the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

Posted on Jun 06, 2010

  • 4 more comments 
  • wardw Jun 06, 2010

    Rylee:



    Definately an SC242 error. This printer is a CL4000DN.



    When I power the machine Off then ON, it wakes up as it normally does. Then when I ask it to print, it process the print job and begins to load the paper (For this test I am using the manual feeder).. After about 3 " of the paper has gone in the machine stops and prints the following messages in rotation:



    SC242

    Power Off On

    If error reoccur Call Service



    After powering off I removed the fuser. The lower back edge (farthest inside the machine) was begining to get warm. The front of the unit was cold.



    When executing your maintenance process I get the following:



    SystemVer 1.10

    Scrolling menu with the following items: 1. Service, 2. Engine, 3 End



    I selected 2, then got and another menu. Selection 5 was listed as mode.



    After entering here, I scrolled down to SP5810, Fusing SC reset. I did an enter, and then it asked me Execute? to which I did another enter, and got Result = OK.



    Startup after this was the same as when I simply did a power off/on.



    What do you think?



    Ward

  • Rylee Smith
    Rylee Smith Jun 06, 2010

    Ward, Thanks for your reply. This was the reset procedure, please let me know if you are still getting the error message or it has been resolved.

  • wardw Jun 06, 2010

    Rylee:



    I am still getting the SC242 error. No change. As I said above, I think the fuser is beginning to warm up, so the reset of the fuser controller didn't have any effect.



    PS If you still think that this printer can't produce an SC242 error, then we have reached an impass. Perhaps you could suggest another consultant?



    Ward

  • Rylee Smith
    Rylee Smith Jun 06, 2010

    Ward, from what you have described it seems to be a fuser temperature warm up error and/or a Hot Roller Warm up Error. As you have already tried the reset procedure so it means that you'll need to replace the fuser to resolve this issue. Please do accept the solution if the issue is resolved or post a comment for further assistance.


    Thanks
    Rylee

  • wardw Jun 06, 2010

    Rylee:



    I will have to get another fuser unit. I can't order it until Monday the 7th, so if I'm lucky I'll have an answer by the 8th, but proably not until the 9th.



    Ward

  • Rylee Smith
    Rylee Smith Jun 06, 2010

    OK, Please do accept the solution if the issue is resolved or post a comment for further assistance.


    Thanks
    Rylee

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The 6A00 is a Canon generic code for paper path jam. Somewhere in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code. As a Canon tech, I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move. Moving the print head assembly will not clear a purge unit if it is jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like. And yes I have found all those things in a purge unit. The offending item needs to be removed or the purge unit needs Incidentally, the 6A00 error pertains to all Canon printers made in the last several years; it is not just used in one model. And it is always a paper path error or purge unit.
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The 6A00 is a Canon generic code for paper path jam. Somewhere in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code. As a Canon tech, I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move. Moving the print head assembly will not clear a purge unit if it is jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like. And yes I have found all those things in a purge unit. The offending item needs to be removed or the purge unit needs Incidentally, the 6A00 error pertains to all Canon printers made in the last several years; it is not just used in one model. And it is always a paper path error or purge unit.
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Hi there

This answers with a titch more detail.
The 6A00 is a Canon generic code for paper path jam.

Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code.
As a Canon tech, I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move.
Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

And yes I have found all those things in a purge unit.
The offending item needs to be removed or the purge unit needs replacement.
Incidentally, the 6A00 error pertains to all Canon printers made in the last several years, its not just used in one model.

And it’s always a paper path error or purge unit.

The purge unit, called a spittoon assembly in an HP, Lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing.


That is where you'll find the print head assembly parked on top of it.
It also has an electrical pump to milk the print heads and test for ink flow.

So clean all under where the heads are parked and on IP6600D models you can take out the heads just by clipping them out, and then clean well.

Also clean the purge unit out make sure all is clean.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
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I found this elsewhere and it is from a Canon technician.
======================
The 6A00 is a Canon generic code for paper path jam. Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code. As a Canon tech, I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move. Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like. And yes I have found all those things in a purge unit. The offending item needs to be removed or the purge unit needs replacement. A Pixma would still be under Canon warranty, get it into a shop and save yourself the hassel.
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==============

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The 6A00 is a Canon generic code for paper path jam. Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code. As a Canon tech, I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move. Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like. And yes I have found all those things in a purge unit. The offending item needs to be removed or the purge unit needs replacement. A Pixma MP830 would still be under Canon warranty, get it into a shop and save yourself the hassel. 
Incidently, the 6A00 error pertains to all Canon printers made in the last several years, its not just used in one model. And its always a paper path error or purge unit.
I forget myself so here goes, the purge unit, called a spittoon assembly in an HP, lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing. That is why you'll find the print head assembly parked on top of it. It also has a an electrical pump to milk the print heads and test for ink flow.

Procedure to reset Printer canon MP145 and Canon MP160 with Error Code Message for Printer Canon MP145 and Canon MP160, you can find error code message the end of this post:
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E3-3 = Paper jam
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E8 = Waste ink absorber full, or platen waste ink absorber full
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E33 = Paper feed position error
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E37 17 = Abnormal motor driver error
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