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Problem with JVC HD-61Z575 61 in. Rear Projection HDTV-Ready Television

turn off closed caption on input(component) on Sharp Aquos 42"

We just bought the new aquos and hooked up the hdtv, but now in most of the HD channels closed captions show up and we don't know how to get rid of them. We tried pressing the cc button like the manual said, but it isn't the same in a different input. We want to take the subtiles off. How can we turn off the closed caption in input 1 (component)? 



My problem is somewhat similar. We just purchased a Sharp Aquos 32" HDTV. I've connected the cable ( Comcast) to the tv with component cables. The close caption on the analog channels works fine, but on the HD channels I'm not able to turn CC off unless I power down the cable box (Motorola) and press menu, and then disable the CC. I'm thinking that a HDMI cable might fix the problem.

Can't turn subtitles off, tried to push the cc button did not turn off.

Posted by avatar on Apr 10, 2008

    • By avatarlmilune Sep 08, 2008

    • How do you turn off subtitles, closed caption? I've looked in menu and also display button

    • By avatargjohnson786 Aug 25, 2008

    • i have a panosonic tv and no remote and i can't get the closed caption off please help before football season

    • By avatarsylvialee Aug 18, 2008

    • I have a TH-42PA25U/P panasonic with comcast service. I am having same issue with CC on just HD channels. Comcast told me it was not their problem. This is very annoying!

    • By avatargrace2 Apr 21, 2008

    • i have a philips tv model #25ps40s121 i can not get the closed captions off...it's driving me crazy!!! please help

    • By avatarMrsJA Apr 11, 2008

    • We are having the exact same problem! I think the cat sat on the remote or something and now we have subtitles that we can't turn off. I can't find any button on the remote that even hints at controlling subtitles. We've been putting up with this for a week now and it's getting extrememly annoying. Any help would be so appreciated!

Solutions (8)

Best Solution

Had this happen on a Comcast box (Motorola DCT 6416 III)
Here's how to fix it:
Turn the cable box off, leave fully connected. Press Menu on the remote
The cable box internal menu will display (Not the Comcast one the Motorola one-- i.e. Display ratios-16:9 etc It's in black and white)
Use the arrows to cursor to the Closed Captioning and toggle to "Disabled" Press Manu again to exit and Voila!

Power the box on an have at it

Turn off the DVR, once you do hit menu button on your remote control and it should bring you to the page where you can enable or disable your cc

  • By Author imagenihad09 Aug 28, 2008

I had the same problem. Turns out that the Comcast DVR has the option that overrides the sets settings.

I just got the DVR manual & read it, I saw where with the TV on/ DVR off, hit menu & you'll get the overide settings menu. Once CC is on, many different option of how they are displayed becomes active.

Just tried the first recommendation on my Time Warner box and it worked. Thanks for the tip, that was driving me insane!

On my cable box remote the button to push (while the box was off and the tv was on) was "settings"....

OK, it a Comcast problem. I talked to Panasonic regarding CC on hd channels only. I took the cable from the box and hooked it directly up to the TV. There is no CC on HD!!!!! Yeah!!! Therefore, it is a comcast problem. I have not been able to contact them yet, but at least we know where to go. THAT was very annoying.

using tv remote press display which will give you the option for cc on/off ...

  • By Author imageGuest Apr 13, 2008

The closed caption has nothing to do w/ your cable provider. It's enabled through equiptment, wether it be your equiptment or the cable companies. Simply accessing the set up menu and switching that option to off will solve your problem. In the Comcast boxes you must power them off then access the start up menu.

  • By Author imageGuest Sep 20, 2008

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