Question about HP Officejet J5780 All-In-One InkJet Printer
Check if printing is paused in printer control panel.Check your printer has enough ink.
Remove your Drivers and reinstall the latest version off the manufacturers website.
Posted on Jun 05, 2010
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Posted on Jan 02, 2017
Have you tried to stop the spooler service in services?
Click on start orb
Type in search window:
Scroll down to Print spooler service and click on it in the right side window.
On the left side click stop the service and wait forthe process to stop .Do not close the window yet. You will have to restart it here later.
next delete the print job in the printer queue then restart the spooler service
Resubmit your new print job.
If that doesn't clear it, the next step would be to stop the spooler
service as stated above
Go into windows explorer
(Print job data is collected and stored in a spool file in the spooler folder.)
It is located in:
Your print job will show 2 files there Example below:
Delete the files located in there. There may be several of them depending apon how many print jobs you submitted. You will have to resubmit your print jobs all over again.
Next go back to services window and restart the spooler service
That will definitely fix it.
Posted on Aug 19, 2009
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