Question about HP Officejet J5780 All-In-One InkJet Printer

1 Answer

Printer not printing, documents are in queue. Cable is secure both to computer and printer. I have turned printer and computer off and on.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 16 Answers

Check if printing is paused in printer control panel.Check your printer has enough ink.

Remove your Drivers and reinstall the latest version off the manufacturers website.

Posted on Jun 05, 2010

2 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

techbuster
  • 5081 Answers

SOURCE: Document won't delete from printer queue after printed

Have you tried to stop the spooler service in services?

Option 1)
Click on start orb
Type in search window:
services.msc
click ok
Scroll down to Print spooler service and click on it in the right side window.
On the left side click stop the service and wait forthe process to stop .Do not close the window yet. You will have to restart it here later.
next delete the print job in the printer queue then restart the spooler service
Resubmit your new print job.

Option 2)
If that doesn't clear it, the next step would be to stop the spooler
service as stated above
Go into windows explorer
(Print job data is collected and stored in a spool file in the spooler folder.)

It is located in:
C:\WINDOWS\system32\spool\PRINTERS

Your print job will show 2 files there Example below:
00002.SHD
00002.SPL

Delete the files located in there. There may be several of them depending apon how many print jobs you submitted. You will have to resubmit your print jobs all over again.
Next go back to services window and restart the spooler service

That will definitely fix it.

Posted on Aug 19, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

How do I cancel documents in a queue


Cheers james heron

To cancel a queued document, there are several ways, it is best to go to printing devices and open what is printing the printer you want to cancel, click Cancel and disappear the document.
cancel-documents-in-queue-3yd5oaqhykbr2qilonoqer23-5-0.jpg
In many cases this does not help then you click cancel, the document continues to appear, that's when it works best to turn off the computer and turn it on again.
Another thing you can do to disappear a file from the print queue, disconnect the printer's USB cable and connect it again, for it can do so from your computer or from the same printer.

Another way that can work is, turn the printer off and turn it on again, you should always look the team to lose the memory of what is printed, in order to begin again.

How to delete documents in my printing queue en Rellenado

Nov 23, 2015 | Office Equipment & Supplies

2 Answers

I cancelled a document while it was printing and it is still in my queue days later as deleting and it wont let me print anything else or restart that print job.


The best way to delete the print job is to turn the printer off, then disconnect the cable from the printer to the computer. Turn the printer on with the cables off, and go to your computer and delete the document, Then once it's deleted, turn the printer off again, and then hook the cable back up. Then turn the printer back on. That should do it.

Good Luck

Mark

Sep 13, 2014 | HP deskjet 3940 color inkjet printer -...

1 Answer

Myy Brother MFC5460 will not print at all. Printer status says it is ready, but the printer never receives the print material. The information remains in the print queue. Work Offline is not checked, so I...


How is it connected?
If its connected via usb cable just follow the steps below:
1. Make sure that Mfc5460cn lcd shows date & time. 2. Disconnect the usb cable from the computer and printer. 3. Turn off the printer and unplug it from the power outlet. 4. On the computer, cancel the document on queu. Go to printers folder and right click on the Mfc5460cn icon and left click on cancel all documents. 5. Reconnect the usb cable from the printer then to your computer. Make sure that it is connected securely. 6. Plugged the printer back to the power outlet and then wait for the lcd to show date & time. 7. Open the printers folder again. Make sure that the status is ready document 0 8. Right click on MFC5460cn then left click on properties. ON the lower left side of the window click on print test page.
The printer should print a test page. And it should work,
Hope this helps. Rate if it works. Thanks

Apr 09, 2011 | Brother MFC-5460CN InkJet Printer

1 Answer

My documents go in queue and never print till I restart my computer. The printer is not paused. Help!


Hi,
Welcome to FixYa.
Restarting your computer is not enough for you to be able to print documents.
Here are some steps:
1. Turn off your printer.
2. Unplugged the USB cable to your computer.
3. Restart your computer.
4. Plug the USB Cable to your Computer.
5. Turn "ON" your Printer
Hope this information can help.
Thank you for using FixYa.

Mar 23, 2011 | HP PSC 1401 All-In-One Printer

2 Answers

Document stuck in queue and will not delete or print.


Its a common problem. All you have to do is to restart the Print Spooler service and delete the print queue. To restart the service follow the steps: Open Control Panel > Administrative Tools > Services. Now find service named "Print Spooler" and right click over it and select "Restart" to restart the service.
Now open the "Printers and Faxes" folder and try to delete the print queue. Now you will be able to delete the print queue. If applicable you can follow the steps once again if any print queue refuse to get deleted.
Once the print queue is empty, you can print from your printer smoothly.
Cheers!

Apr 05, 2010 | Dell 926 All-In-One InkJet Printer

1 Answer

Document goes to the print queue, then errors


To start with You check the data cable is properly connected to your printer than you open the printer dialogue box and remove the documents pending in the queue and retstart the computer and before giving the print command select the printer that you are going to use(if more printers are connected to the computer).if all this does not work i suggest you to reinstall the printer after uninstalling it

May 27, 2009 | Office Equipment & Supplies

3 Answers

Printer stopped working after I cancelled a print job


Turn off your printer and completely unplug the USB cable (from both the printer and the computer). Next check if the stopped document or the later documents are in the print spooler queue. If you can cancel all documents from the queue, do so. Otherwise: from Start Run (or the command prompt)
type: net stop spooler [enter]
then type: net start spooler [enter]

This works in XP and older MS Operating Systems but I've never tried it in Vista.

If you only enter the first command, you need to reboot the computer and then take a long coffee break after logging in before trying to print again.

May 06, 2009 | HP Deskjet D1455 InkJet Printer

1 Answer

Docs in queue won't cancel so I can print another document


turn of the printer and unlug the data cable.
go to start>>printer and faxes, open the printer queue and deleted the job.
plug in the data cable and turn on the printer

Jan 29, 2009 | HP LaserJet 1020 Printer

1 Answer

Printer won't print


I disconnected the USB cable from the printer and computer. I waited 6 seconds and then reconnected them. The document disappeared from the queue and I was able to print.

Jun 22, 2008 | HP Photosmart C5280 Printer

Not finding what you are looking for?
HP Officejet J5780 All-In-One InkJet Printer Logo

Related Topics:

162 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...