Question about Kenmore Dishwashers
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Posted on Jan 02, 2017
SOURCE: Kenmore Elite Dishwasher Problem
The dishwasher should have a thermal fuse mounted to the control board behind the operator console. It is a small silver colored device
attached to a white plactic bracket. In some model dishwashers the
wrong gage wiring was used causing the wires to heat up and trip the
thermal fuse. There was no apparent risk of fire or anything like that,
but the thermal fuses didn't tolerate the heat differential too well. A
fix for the problem was to purchase a thermal fuse replacement kit
(found at most appliance repair stores) that had thicker wires. The
part number for the thermal fuse kit is 959376 and the price is $16.85. You can find it at
repairclinic.com. Order on line and have the part shipped directly to
you. Now...to access the control board perform the following:
1. Turn off the main breaker to the dishwasher. This is important. Even though the dishwasher is not running, the control board still has live voltages present.
2. Open dishwasher door and remove the top screws that hold the console in place. You shouldn't have to remove the lower screws unless you plan on removing the entire door panel.
3. The control panel should pull off from the front enough to where you can access the control board. There is a thermal fuse mounted on the board with two wire leads going to it. The fuse is silver in color and mounted to a plastic bracket which is mounted to the control board.
4. Cut the wires on the old fuse and splice the new fuse kit to it. Leave plenty of wire to accommodate. There will be instructions included with your replacement kit. Ensure you follow the direction thoroughly and tighten the wire lug screws securely.
NOTE: Do not attempt to reuse the existing wires by simply unplugging the old fuse and replacing it with the new one (been there). The fuse will eventually blow again. Follow the instructions provided and you can't go wrong.
If you have any further quesitons, or if you run into trouble during your repairs, let me know. Good luck to you.
PS If you do not wish to order on line, take the part number I provided you to any major appliance repair shop and they SHOULD have the part available. This is a known problem and a common fail item.
Posted on Dec 15, 2007
I have a Kenmore Elite model 665.15962990. I have had it for 8 years.
A few days ago the touch panel seemed to go dead and so did the LED.
After pushing the buttons several times the motor kicked on, but the
washer behaved strangely. The LED displayed what looked like Klingon.
After looking through the Repair Parts Lists with its exploded view of the washer components, I narrowed the problem down to either the power module (part # 9744031), the console assembly which includes the button touchpad (part # [white = 3384101], [bisque = 3384150], [black = 3384100]), or the dual light display a.k.a. LED (part # 3383825).
I took the washer apart because I was told I can't return the power module and it costs roughly $150 at my local appliance repair shop. In looking at everything, the power module is the most likely candidate. The LED is a separate unit and is powered by the power module. The buttons are the same way. Since both of those separate components are behaving strangely, my best guess is the power module is not powering either of them correctly.
Also I found this link: http://www.askmehelpdesk.com/appliances/kenmore-dishwasher-not-working-all-27100.html
I hope this helps someone.
Posted on Nov 18, 2008
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