Question about Creative Labs Nomad Jukebox Zen Xtra MP3 Player

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60GB Nomad Jukebox Zen Xtra stuck in startup loop

My 60GB Creative Nomad Jukebox Zen Xtra seems to be stuck in a loop where it doesn't boot up completely. It gets to the EAX logo, goes blank, and repeats ad infinitum. The only way to break the cycle is to take out the battery. Pressing Reset while starting up doesn't do anything. What should I do?

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  • Anonymous Apr 27, 2008

    upgraded firmware. removed battery. sried to shut doen. tried to warm up unit. nothing seems to work.

  • Pornus Jun 04, 2008

    I have the same problem. There doesn't seem to be any reason for it i.e. occurs with full battery, occurs in cold, warm and hot environments. The only way to alleviate the loop is to remove the battery for several hours (just removing for a few mins doesn't fix the problem). As oyu can imagien this is extremely frustating if you want to listen to music!

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Mine did the same until i got a new power supply. it requires a 5volt dc pos tip charger with 20 watts. a universal 3-7.5v 2amp charger from radioshack does the trick. make sure the tip is yellow for the charger.

Posted on Nov 24, 2008

As odd as this sounds, try warming it up. Put it under your arm or on the defroster or where ever. When I would leave mine in the car overnight last winter it would do that rebooting loop like yours until I warmed it up. Don't have a clue why it worked, but it did. Go figure.

Posted on Apr 19, 2008

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Posted on Jan 02, 2017

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9 Answers

I have creative zen nomad jukebox 1.03.02e (30gb) and did not get a disc with it and i cant find any any site that i can download the software on. I got the jukebox so that i could us it and as of yet i...


Here is a link to the Creative Mediasource software for the Zen Nomad http://support.creative.com/downloads/download.aspx?nDownloadId=8183

Scroll down to the bottom of the page and click agree. This will start the download. Then run the program on your computer and you should be able to manage your Zen with this software. Let me know if it works.

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My Nomad Jukebox Zen Xtra (Vers. 2.02.26) gets stuck in the boot mode intermittently. Do you think I should replace my HDD before it gets stuck in boot mode permanently? Thanks for your help. Bernard Dupre


I've had this trouble with mine. I keep it in my vehicle. Seems to be worst when there are temperature swings or high humidity, so I thought maybe it was condensation inside. Set the Zen on my woodstove for a few hours. This got mine working again. If you do plan on changing hard drive, I would pick one up soon. They use 2.5" IDE drives, which are getting harder to find.

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It appears that my Creative Nomad Jukebox is stuck in the Rescue mode. It displays the four options suchn as. 1.Clean up 2. Format all 3. REload OS 4. Reboot

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Steve

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I have Creative Nomad Jukebox Zen Xtra 60GB.
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Please help me.

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Creative Nomad Jukebox Zen Xtra Display Failure


Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard

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3 Answers

Creative Nomad Jukebox Zen Xtra


First thing i would do is make sure your at the current firmware.

Dec 18, 2007 | Creative Labs Nomad Jukebox Zen Xtra MP3...

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