Question about Dyson Ball DC24 Bagless Upright Vacuum

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The brush does not rotate for cleaning rugs.

I bought it about two years ago because I have all hardwood floors. I have a feeling that it has never worked properly. Because I didn't need it to work on rugs, I just assumed that there would be a switch to turn on the brush. I didn't notice that the brush was not rotating until I purchased an area rug. Obviously, I can't return the vac now, but I want to know what I am looking at in repair costs and if there is anything I can do to try to fix it myself.

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Have you tried pusing in the little red buton on the side of the brushes cos if thats out they wont work

Posted on Jun 13, 2010

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My Dyson has a 5 year guarantee - so you should be able to return it for repair or replacement.
I have the same problem. Last time it happened, all that was required was that the filters needed washing - and the roller began to work again. (Dyson ball). This time nothing will make it work! So, tomorrow, it is going back.

Posted on Aug 09, 2010

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Posted on Jan 02, 2017

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