Question about Canon CanoScan 5000F Flatbed Scanner

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Canon CanoScan5000/5000F - light bulb out

The light bulb has gone out on my flatbed scanner and it won't come on because of it. My booklet doesn't show how to replace. Can you advise how to get to it and replace it? Do I get the bulb through a Canon dealer?

Thanks for your help!

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  • 2 more comments 
  • Scan12 May 19, 2008

    The light on my 5000F is also out and nothing happens when I power on and press all the buttons. Is the scanner another piece of electronic junk or can I change the bulb cheaply by myself instead of going through an expensive dealer repair?

    Any advice would be appreciated.


  • jross1033 Jul 08, 2008

    Scanner appears to have no power or light. How can you test it to determine if it needs a new transformer cord or it is a software problem or it is fryed?

  • dragonfly452 Apr 24, 2009

    The light to the scanner is not working? Can I replace this myself? Cost of bulb?

  • raintails Apr 24, 2009

    My old 97 IBM Option flatbed scanner bulb finally burnt out in mid section of bulb.theres a white out blank down center of any document scanned..unit is fine and functioning top peak..where would likely be THE dealers to get scanner bulbs..I called IBM..if I could travel around the world the way I did on the phone Id call it a vacation.thanks (back to researching)



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TheComp, I tried what you suggested, but no luck. The scanner is dead. The computer does not even read the scanner through the usb. I called Canon tech support. They tell me that this unit is not serviceable and offered a 20% discount to buy another Canon scanner. No thanks. I don't need another piece of electronic junk. I'll wait for a sale to buy another make. Thanks for your help.

Posted on May 22, 2008

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A previous poster stated that this scanner is power through the USB cable. That is false. This scanner has its own AC Power Adapter PA-O8J. There is no power switch for the scanner. As soon as the AC Adapter is connected, then the scanner is powered on.

Are you sure the lamp is out? Disconnect the power cord from the scanner.
Open the scanner lid and leave it open.
Connect the power cord to the scanner.
The lamp under the glass should immediately light up when power is connected. Did it do that? If so, then that lamp is ok. The lamp that is inside the scanner lid (use when scanning film) will only light up when "Film" is selected in the scanner driver. If the "Film" option is not available, then that indicates that the FAU (Film Adapter Unit) is not being detected. Be sure the FAU cable is securely connected from the lid to the base of the scanner.

Posted on May 22, 2008

  • TheComp May 30, 2008


    Scanners and their bulbs don't normally go bad unless there have been some extreme conditions to cause it, such as power surges, excessive use, etc. If you don't get the light to come on when you plug the scanner in, then the first thing that would come to mind is that the AC Power Adapter might not be functioning. There are a couple of ways to test something like this. Obviously if you have an electrical background and know how to use a volt/ohm meter, you could test the adapter to determine if it is outputting the correct levels. The other way would be to find another canon scanner that uses the same adapter and either test your adapter on that scanner, or test the good adapter on your scanner. Here is a list of a few scanners that use that same adapter.

    D1230UF, D2400UF, D646U, D646Uex, D1250U2, D1250U2F, 3000F, 3000ex, 3200F, 5000F, 8000F, 4200F

    So if you know someone who had one of those Canon Scanners, you'll have a way to know for sure if the AC Adapter is working.

    If you have to get another scanner though, the CanoScan 8800F is awesome. There's no wait-time when you go to scan. It is ready immediately. Here's a link.

    Good luck.


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Your canon scanner power through the usb cable connected to the system. canon doesn't come with an on/off switch which makes it powered on whenever u start the system.
am afraid u need to change the bulb through dealer.

avoid this whole thing by keeping your scanner off the system when not in use.

Posted on Apr 14, 2008

I had also thought that the problem might be the AC adapter. However, I had not been able to find a matching adapter to test the scanner. I will keep looking. Thanks for your help.

Posted on May 31, 2008

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