Question about Canon CanoScan 5000F Flatbed Scanner
The light bulb has gone out on my flatbed scanner and it won't come on because of it. My booklet doesn't show how to replace. Can you advise how to get to it and replace it? Do I get the bulb through a Canon dealer?
Thanks for your help!
TheComp, I tried what you suggested, but no luck. The scanner is dead. The computer does not even read the scanner through the usb. I called Canon tech support. They tell me that this unit is not serviceable and offered a 20% discount to buy another Canon scanner. No thanks. I don't need another piece of electronic junk. I'll wait for a sale to buy another make. Thanks for your help.
Posted on May 22, 2008
A previous poster stated that this scanner is power through the USB cable. That is false. This scanner has its own AC Power Adapter PA-O8J. There is no power switch for the scanner. As soon as the AC Adapter is connected, then the scanner is powered on.
Are you sure the lamp is out? Disconnect the power cord from the scanner.
Open the scanner lid and leave it open.
Connect the power cord to the scanner.
The lamp under the glass should immediately light up when power is connected. Did it do that? If so, then that lamp is ok. The lamp that is inside the scanner lid (use when scanning film) will only light up when "Film" is selected in the scanner driver. If the "Film" option is not available, then that indicates that the FAU (Film Adapter Unit) is not being detected. Be sure the FAU cable is securely connected from the lid to the base of the scanner.
Posted on May 22, 2008
Your canon scanner power through the usb cable connected to the system. canon doesn't come with an on/off switch which makes it powered on whenever u start the system.
am afraid u need to change the bulb through dealer.
avoid this whole thing by keeping your scanner off the system when not in use.
Posted on Apr 14, 2008
I had also thought that the problem might be the AC adapter. However, I had not been able to find a matching adapter to test the scanner. I will keep looking. Thanks for your help.
Posted on May 31, 2008
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Posted on Jan 02, 2017
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