Question about Kenmore Oasis HE 27082 Top Load Washer

1 Answer

Thanks to everyone who told me about the recall/upgrade. I just called Sears and they are sending out the control panel and someone will install it. They NEVER sent me a letter! Thanks so much. This F1 has been driving me CRAZY!!

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The F1 error code on this washer indicates a Primary Control Board failure.



It is likely that the machine control board will need to be replaced to correct this problem.



The part number for the machine control board is undetermineable because you have not provided me with the exact model # of your washer.



The procedure for replacing the machine control board is provided HERE

LINK: http://media.fotki.com/1_p,wfgstgtftbtkrrdxgtqsskgwtqkq,vi/gfsfgfsgqxgfqtqtgwf/1/1303472/5961857/image55806img-or.gif



NOTE: Be sure to unplug the washer to disconnect electrical power before accessing internal components.



There is a slight possibility that a problem with the pressure switch hose could be causing this problem.

A pinched or twisted air hose can cause this fault code.

When you open the console, check the air hose connected to the pressure switch on the machine control board.

If it is pinched or crimped, I recommend rerouting the hose to resolve this problem.

This may fix your problem without replacing the control board.



NOTE: You may want to check for this condition before ordering the control board. Most electronic control boards cannot be returned for a refund or credit.



If you find no apparent problems with the air hose on the pressure switch, then replacing the machine control board on this washer should correct your problem. There is a risk involved in replacing this part yourself.

As noted above, you could have a problem with the air pressure hose that is not apparent upon your initial inspection. A service technician would normally need to properly and thoroughly diagnose this problem before replacing the control board.





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Posted on Sep 18, 2010

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I called sears recall dept 1 888-548- 1509 told to make a service call about F problem and if that is the cause your charge for service call will be refunded and a new control board installed at known charge.The 27082 is not on the recall list yet but sears is aware of this condition.Don't give up just keep calling and ask that a copy of your call and complaint be forward to your address ,sears receives numerous call's each day about F1 control boards.

Cal them your self now and see if they will do this repair 1 888-548- 1509
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1 Answer

I have the same problem... could you send me instructions, too?


Okay...Fixya discourages us from having direct contact with customers outside the realm of this website, so I hope you will accept my reply in this forum.

If you are talking about replacing the operator interface board, its very simple. Just follow these steps:

1. UNPLUG the washer.
2. Remove the three screws in the back of the console.
3. With the screws loosened, the console will come of by lifting from the back first. Use care not to damage the small wire harness under the console.
4. Remove the wire harness from the User Interface board and remove the knob (by pulling) from the front panel. Lay the entire control panel face down on a soft surface (like a stack of towels).
5. Carefully remove the white plastic cover plate that is installed over the control board.
6. Once the cover is removed, carefully remove the old interface board by prying gently on the series of tabs around the perimeter of the board. There may also be some mounting screws to remove as well.
7. With the old board removed, carefully install the new board by inserting the control knob shaft through the hole first. Then, gently snap the board in place, making sure all the tabs around the perimeter of the board are in place. Reinstall any small mounting screws. NOTE: Do not handle the surface of the board with your hands. Handle the edges only, to avoid electrostatic discharge from your body causing damage to the board.
8. Reinstall the protective plastic white cover over the interface board.
9. Flip the console upright and reinstall the wiring harness and control knob (The knob only goes on one way).
10. Carefully insert the console in the front grooves on top of the washer, first. Then lower the back and reinstall the screws.

The repair is pretty straight forward. However, if you have questions, please post back and let me know. I hope this helps you.

Now...it was recently brought to my attention by a consumer on this website that there is a recall on this circuit board. The following paragraph is the direct direct quote:

"I too had the misfortune of dealing with the continuous beeping on my washer (model # 110.27062600). No code was given.I called the Sears hotline and asked for the manufacturers warranty department. I then called the recall line at (800)659-7026 and after giving my model number and serial number they discovered is was indeed recalled or being "upgraded"! They have ordered the part and are sending someone out. For those who have already paid to have it repaired I would call Sears and ask for a refund. Good luck!"

-joycdex

If I understand this correctly, you may not have to purchase a new control board. Or, if you did, Sears may refund the cost and provide someone to install it for you. It may be worth your while to contact them to find out. I hope all this information is helpful to you.

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