Question about Sony VAIO FZ Series VGN-FZ140N/B Notebook

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This device is not working properly because Windows cannot load the drivers required for this device. (Code 31) I am geting the above message when I try to update network adapters

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  • Computeach Jun 05, 2010

    is this the adapter you are using to get online? And are you trying to update the driver becuase it is not working currently?

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  • 404 Answers

Here is the link for the network adaptor download

http://support.vaio.sony.eu/computing/vaio/index.aspx?l=en_GB&m=0&s=VGN-FZ

select your model and download the driver direct from sony

Posted on Jun 05, 2010

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Microsoft isatap adapter driver


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This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)


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ISATAP Code 31?


receive error code 31 if the device driver is not updated.

As you have already updated the device try reinstalling the device driver and check if that works, if that does not resolve the issue you may ignore the error message, below link will you go more information related to this issue:

On a Windows Vista-based computer or on a Windows Server 2008-based computer, the Microsoft ISATAP adapter appears with a yellow exclamation mark next to it in Device Manager, and you also receive an error message
http://support.microsoft.com/default.aspx/kb/932520

Steps to uninstall and reinstall the device driver:

Uninstall and reinstall the device from device manger. Steps to uninstall the device:
i. Click Start, type devmgmt.msc and press enter.
ii. Locate Microsoft ISATAP Adapter device
iii. Right click on the device and select uninstall
iv. Restart the computer for the changes to happen

Uninstall and reinstall the adapter from Program and features. Steps to follow
i. Click Start and choose Control Panel
ii. In Control Panel double click on the "Programs and Features" icon.
iii. Here you can find all the programs and items which are installed in Windows Vista.
iv. To remove adapter click once on the program and then click on Uninstall/Change and follow the prompts.


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This device is not working properly because Windows cannot load the drivers required for this device. (Code 31) i have a compaq presario v6210us


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This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)


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Code19 on sony cdrwdvd willnot reconize on inspiron 1525


Your CD drive or DVD drive is missing or not recognized by Windows or other programs, so you cannot play or access a CD or DVD. This issue might have occurred after you installed, uninstalled, or updated a program or Windows Vista.

This issue may have occurred after one of the following situations:
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  • You uninstall Microsoft Digital Image.
You may see one of the following error messages:
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    Error message 1 The device is not working properly because Windows cannot load the drivers required for this device (Code 31). Error message 2 A driver for this device was not required, and has been disabled (Code 32 or Code 31). Error message 3 Your registry might be corrupted. (Code 19)
  • An "error code 39" error message.
  • A message that resembles the following appears in the notification area: Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)
  • you can find this information and more at this site..
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This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

Click Troubleshooter to start the troubleshooter for this device.

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