Posted on Jun 05, 2010

Xbox 360 Wireless Controllers Not Working

I just received and set up my Xbox 360 console. It includes 2 wireless controllers. I have placed several different disposable AA batteries into the controllers as directed but have no indication of a light on the controllers or any interface w/ the console. Is there a specific type of battery (other than Energizer or Phillips) that I need to try? Any thoughts would be helpful.

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Anonymous

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Posted on Jun 12, 2010

Anonymous

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Have your Xbox 360 controllers replaced, it still has warranty, i presume. Any type of batteries would work, especially energizer, but you can try the original Xbox 360 controller batteries (rechargeable ones). Xbox 360 Tech Support....

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0helpful

2answers

X box controller keeps turning itself off - I have put new batteries in

Connection problems might be caused by one or more of the following factors:

Weak batteries or a weak Xbox 360 Rechargeable Battery Pack
Interference from another wireless device, such as a microwave oven, a cordless phone, or a wireless router
Metallic objects positioned between the console and the wireless controller, such as a chrome faceplate or metal dividers, shelves, or doors on an entertainment center cabinet

Note All licensed Xbox 360 console faceplates are tested for interference, and do not interfere with licensed wireless devices.
There are already four controllers connected to the console.

Back to the top THINGS TO TRY Solution 1: Restart your console Turn your console off, wait a minute, and then... Solution 1: Restart your consoleTurn your console off, wait a minute, and then turn it on again.

If your controller is still not working, try the next solution.

Back to the top Solution 2: Replace the batteries or the Rechargeable Battery PackInsert fresh AA batteries, or attach a fully charged Xbox 360 Rechargeable Battery Pack to your controller. If you have an Xbox 360 Rechargeable Battery Pack

Remove the battery pack and reattach it to your controller, making sure that it is attached correctly.
Press and hold the Xbox Guide button. In the upper-left area of the Xbox Guide button, the battery meter indicates your current level of battery strength. You might need to recharge the battery pack, if the level is low.

Collapse this imageExpand this image

If you have an Xbox 360 Play & Charge kit

Make sure that the Xbox 360 Rechargeable Battery Pack is correctly connected to your controller and plugged into one of your console's USB ports. If you check both of those things but are still having the problem, try the suggestion below.
Plug the charge cable into each USB port on your console, one by one. There are two USB ports on the front of the console and one on the back. If the controller works in one USB port but not another, try another accessory in the USB port that did not work with the controller. If the USB port does not work with any accessory, your Xbox 360 console might need to be repaired.
Turn off vibration feedback (rumbling) on the controller. If you play games with feedback while charging, it takes longer for the controller to charge and might drain the battery pack faster than it can recharge. Here's how to turn vibration off.
1. Press the Xbox Guide button on the controller.
2. Go to the Settings area, and then select Preferences.
3. Select Vibration.
4. Select Enable Vibration to clear the checkbox.

If your controller is still not working, try the next solution.

Back to the top Solution 3: Remove objects between the controller and the consoleThe controller works within 33 feet (10 meters) of your console. However, objects placed between the controller and the console might reduce this range. In addition, objects that use wireless technology (for example, a cordless phone) can interfere with your wireless controller. Remove or relocate objects or wireless devices that might interfere with the wireless controller or console. Here are some things that can cause problems:

Microwave ovens
Cordless phones
Wireless routers
Chrome faceplates
Metal dividers
Shelves
Doors on an entertainment center cabinet

Note All licensed Xbox 360 console faceplates are tested for interference, and do not interfere with licensed wireless devices.

If your controller is still not working, try the next solution.

Back to the top Solution 4: Disconnect all controllers and headsetsIf all four rings surrounding the power button on the console are green but the controller has four flashing green lights, four controllers might already be connected to the console. Disconnect all of the controllers, and then try to connect the controller with the problem.

To disconnect a wireless controller, press and hold the Xbox Guide button for three seconds, and then turn the controller off.
To disconnect a wireless headset, turn the headset off.
To disconnect a wired controller or headset, unplug its cable from the console.

To learn more about connecting your wireless controller, please read the following Knowledge Base article: 906947 (http://support.microsoft.com/kb/906947/ ) How to connect an Xbox 360 Wireless Controller to an Xbox 360 console or computer If your controller is still not working, try the next solution.

Back to the top Solution 5: Replace your controllerIf your controller still does not work correctly, it might need to be replaced. Please contact Xbox support at the following address: http://www.xbox.com/support/contact (http://www.xbox.com/support/contact)

Back to the top Additional supportPlease visit the following Web site for information about how to contact Xbox support: http://www.xbox.com/support/contact (http://www.xbox.com/support/contact)

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Dec 05, 2010 • Microsoft Xbox 360 Controller

tip

How to set up the Xbox 360 Wireless N Networking Adapter

Overview

If you connected to Xbox LIVE after October 28, 2009, a software update was installed on your Xbox 360 console to support the Xbox 360 Wireless N Networking Adapter. If the update was installed on your console, all you need to do is to configure the wireless settings. To learn how to do this, please see the following article:
908877 (http://support.microsoft.com/kb/908877/ ) How to configure wireless settings on your Xbox 360 console
If you have not connected to Xbox LIVE since October 28, 2009, you will need to use the installation disc included with your Xbox 360 Wireless N Networking Adaptor to install software on your Xbox 360 console.

To install the software for a Wireless N Networking Adapter

1. If an Xbox 360 Wireless N Networking Adapter is plugged in to your console, unplug it.

2. Insert the installation disc included with the Xbox 360 Wireless N Networking Adaptor into your Xbox 360 console.

3. Turn off the console.

4. Turn the console back on.

The software update should start automatically. If the update does not start automatically, the software might already be installed.

Note If you receive a mixed media error message, please see the section titled "Mixed media error message" below.
5. When you are prompted to install the software, select Yes, update now.

6. If a network cable is plugged in to the back of your console, unplug it.

7. Once the installation is complete, plug the Xbox 360 Wireless N Networking Adaptor into the USB port on the back of your console.

For information about attaching and configuring your wireless adapter, please see the following article: 908877 (http://support.microsoft.com/kb/908877/ ) How to configure wireless settings on your Xbox 360 console

8. Remove the installation disc from the disc drive.

9. Turn off your console, and then turn it on again.

Mixed media error message

If you receive a mixed media error message, auto-play might be turned off. Here’s how to turn it on:

1. On your console, go to My Xbox, and then select System Settings.

2. Select Console Settings.

3. Select Auto-Play.

4. Select Enable.5. Repeat the steps for installing the wireless adapter (above).
Next step:

For information about how to configure the wireless settings on your console, please see the following article: 908877 (http://support.microsoft.com/kb/908877/ ) How to configure wireless settings on your Xbox 360 consoleDo not try to repair the wireless networking adapter.

Do not take your Xbox 360 console or accessories to a retailer for repair or service unless an Xbox support agent instructs you to do this.

Do not try to disassemble, service, or modify the Xbox 360 console, the power supply, or any accessories. If you do this, you might put yourself at risk of serious injury or death from electric shock or fire. For your own safety, such actions will void your warranty.

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on Mar 04, 2010 • Video Game Consoles & Games

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1answer

Xbox 360 controller not working, all 4 lights are blinking.

The wired and wireless controllers can be actively connected to an Xbox 360 console all at one time. Each connected controller is assigned a quadrant on the Ring of Light. Before you can connect a wireless controller, at least one quadrant must be free and will be unlit.

Connecting an Xbox 360 Wireless Controller to an Xbox 360 Console is called Connecting. To connect a controller to a console:
First, Press and hold down the Guide Button on the wireless controller until it turns on.
Second, Press and release the power button to turn the console on.
Third, Press and release the connect button on the console.
Fourth, Press and release the connect button on the controller.
Fifth, After the ring of light on the controller and console spin and flash once, the controller is connected. The quadrant that remains lit indicates the controller's position.

Four Green lights on the controller's Ring of Light flash continuously

The Please Reconnect Controller message appears on the monitor

There is interference and the controller does not respond properly

Step 1: Ensure that either the AA batteries are new or the Xbox 360 Rechargeable Battery Pack has a full charge.

Step 2: Ensure that you have performed the proper procedure to connect the Xbox 360 Wireless Controller to the console.

Step 3: If still experiencing issues, ensure there is a clear line of sight between the front of the console and the wireless controller. If there are any obstructions, especially metal objects, remove them.

Step 4: 2.4 gigahertz cordless telephones, microwave ovens, and Bluetooth headsets for cell phones can interfere with the operation of the wireless controller. Turn off or unplug those devices and then try to connect the wireless controller to the console again.

Step 5: If these steps did not resolve the issue, the wireless controller may need to be replaced.

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Jun 06, 2010 • Microsoft Xbox 360 Controller

8helpful

1answer

Xbox wireless controller lights keeps blinking but

If the ring of light keeps blinking, it means that the remote controller was not connected to a receiver which is the XBox 360 console. Try to press the connect button on the console and the wireless controller to sync them together.

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Apr 27, 2010 • Microsoft Xbox 360 Controller

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1answer

How do you set up an xbox 360 to have two wireless controllers?

Hi

Connecting Xbox 360 wireless controllers does not need Xbox live, you can follow the instructions here from the Microsoft Xbox website.

I hope this helps, Happy Gaming

Regards
KreativeGeek
http://gamingbox.wordpress.com

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Apr 25, 2010 • Microsoft Xbox 360 Console

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1answer

I can't connect my Xbox360 Controller with console. Even I had used the connect button on both console and controller. and when I tried it on another Xbox nearby, It use properly. So I guess the problem...

Have you tried more than 1 controller on the console?
Have you tried connecting it to the USB port via play n charge?

In some cases, the following part goes bad. It's the power button, but it also includes the receiver for the wireless controllers. When you hit Sync, this is the part that the controllers communicate with. It's not very difficult to install as long as you know how to open the XBox 360.

http://store.richspsxparts.com/orxb360rfmoi.html

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Apr 14, 2010 • Microsoft Wireless Controller for Xbox 360...

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1answer

Why does my xbox 360 wireless controllers turn on with player 2 and player 3 not with player 1

if you have a wireless headset, that will cause it to do that as it takes the place of controller1. Unplug the 360 and wait about 10min. unplug the controllers and do a re-learn with the controllers first.

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Oct 29, 2009 • Microsoft Xbox 360 Wireless Controller

3helpful

1answer

Xbox 360 wireless controllers won't work

Try this:

hook them up using the play-and-charge usb cable

Then, disconnect the cable.

they should stay synchronized and worked fine after that.

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Jun 16, 2009 • Microsoft Xbox 360 Controller

0helpful

1answer

Wireless controllers will not connect to my xbox.

this can sometimes be the rf receiver on the from of the 360, it sounds like its faulty. to test this try a different wireless pad and if that wont attach properly then its def the rf receiver. we can fix this for £40 which includes a new rf receiever and return postage to your door.

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Mar 18, 2009 • Microsoft Xbox 360 Console

0helpful

1answer

Wireless controller position

Try this:
Under heading "How can I change the screen positions for my wireless controllers?"
http://www.xbox.com/en-US/support/systemuse/xbox360/resources/supportfaq.htm

To reset the screen configuration for an Xbox 360 Wireless Controller:

Turn off your Xbox 360 console and any connected Xbox 360 wireless controllers.

(To turn off your wireless controller, power down the system and wait for the lights around the controller's Xbox Guide button to disappear.)
Manually turn on your Xbox 360—don't use your controller's Xbox Guide button.
Press the connect button on the front of your console. This is the small button just to the right of (or below, if your console is on its side) the port for Memory Unit B. The lights around the console's power button will flash as the console searches for a wireless controller.
Press and hold the Xbox Guide button to turn on the wireless controller that you want to assign to slot one.
Once the controller is on and the lights are still circling the power button on the console, press your controller's connect button, located just to the right of the charge port.

When the lights on your controller stop spinning, the wireless controller is configured to slot one and the upper-left quadrant light will glow.
Select the controller you want in slot two and repeat steps 4 and 5. You can configure up to four wireless controllers.

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Sep 01, 2008 • Microsoft Xbox 360 Controller

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