Question about Garmin GPS

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I have owned a Garmin GPS Nuvi 1690 now for about 5 months and recently (a month ago) downloaded the US Maps program and I beleive I paid about $89.00 or so... Before this, I would take it anywhere in the USA andd have satellite service in the ccontiguous 48 states. I travel with my job a lot and take it on the road with me. I am currently in the Washington, D.C. area an no longer have my maps. What went wrong and how do I fix this?

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  • andresbecerr Jun 05, 2010

    Thank you. They are currently closed (M-F) and I need the GPS system for a trip I have planned tomorrow. Is there anytthing else I can do besides getting a map (the old fashioned way)?

  • andresbecerr Jun 05, 2010

    Thank you. They are currently closed (M-F) and I need the GPS system for a trip I have planned tomorrow. Is there anytthing else I can do besides getting a map (the old fashioned way)?

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Hi.

The download should cover the whole US territory. Probably your problem is the result of a bad map file, and only few States had been installed.

You need to contact Garmin and ask a new download for the maps you payed for.

See:Contact Garmin Support or call US Toll Free: 1-800-800-1020 , Monday - Thursday: 8 AM - 6 PM, Friday 8 AM - 5 PM Central Time.

Note: Garmin, same as its competitor is continuously fixing bugs related to the map updates.The only way to find out if there is a problem related to your download is by contacting them.

Posted on Jun 05, 2010

  • Ginko
    Ginko Jun 05, 2010

    Hi.

    If you have a copy of the download, you could try installing the map again. If you have a backup stored onto the computer you could also try restoring the old map. The best thing to do is contacting Garmin and finding out why the new update is not working as it should.

    Regards.

    Ginko.


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