Question about Dell A940 All-In-One InkJet Printer

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Can't print i downloaded the driver for my dell a940 printer. it appears that the connection is fine, it seems to be printing according to the test page, and documents i send, but the page is blank. it said my cartridges were half full, but they have not been used for 3 years. could they have dried up?

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Three years unused cartridges might have become really very tough by now. The heads must be clogged and really very hard. Please dip it (cartridge head) in a bowl of warm water (only the head portion), if possible, **** out some of its contents or you can use the refill kit to do some suction job (use soft tissue paper or cotton to wipe off the head after doing this). I would suggest you to replace the cartridges. Good luck. Thanks for using FixYa.

Posted on Jun 05, 2010

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1 Answer

A940 printer. Diagnostic page looks perfect.


Seems to me a software problem.
Try uninstalling & re-installing the printer drivers & see if this helps.

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DEll A940 won't print text or graphics


First, use the menu on the printer or the program for the printer on your pc to clean the print heads. May also have other options to repair such problems. If this does not work, uninstall the driver and go to Dell.com and click on their support page. Follow the instructions on that page (will ask for service tag) and download the newest driver. Install the driver and test the printer. Do not forget to make it the default printer.

If none of these options work, check if your still under warranty and contact dell. Otherwise, you need to send it in for repairs...but most likely, it is more cost effective to buy a new one. Your choice.

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Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
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Dell a940 all in one printer


hmm..ok..if the test page is good, then it's in the drivers. get new ones, remove old ones first, re install try again.





Jul 21, 2008 | Dell A940 All-In-One InkJet Printer

1 Answer

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Reinstall the printer driver.
Get the latest driver from Dell.com Drivers and download.

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Jan 05, 2008 | Dell A940 All-In-One InkJet Printer

1 Answer

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Follow these steps in order to resolve the issue:
Stop the Print Spooler Service: 1) Click Start. 2) Type ‘cmd’ in the Start Search box.Search results should appear. 3) Right-click on ‘cmd’ in the search results, and select Run as Administrator.The command window will appear.4) Type ‘net stop spooler’ into the command window and press <ENTER>.The Print Spooler service should now be stopped.
Delete the Printer Drivers: .
1) Click Start.
2) In the Start Search box, type ‘C:WindowsSystem32SpoolDriversw32x86’ and press <ENTER>.
3) Delete all the files and folders in this directory.
NOTE: If the folder will not delete, rename folder to w32x86.old.
Remove the Dell printer software:
1) Click Start.
2) Click Control Panel.
3) Click Programs.
4) Click Programs and Features.
5) Click the software related to the attached Dell printer to highlight it.
6) Click Uninstall/Change.
7) Follow through the prompts in order to remove the software.
8) Restart the computer.
At this point, the user should install the latest printer software from http://support.dell.com and be able to print successfully.

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1 Answer

A940 will not print documents


I don't know how to download and install Dell-All-In-One software. Please help.

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