Question about Microsoft Windows XP Home Edition

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Downloading Pic from SD Card. Received ''Error 0x8007045D''

I have a problem of great importance. My family and I just took a trip to Hawaii to spread my grandmother’s ashes over the place she loved the most. The most important picture taken during the trip was of my mom spreading the ashes. When I got home and tried to download the pictures from my SD card on to my computer, all of the pics downloaded without a hitch except for the aforementioned picture. When I try to download it I get the error message ''Error 0x8007045D: The request could not be performed because of an I/O device error.'' Initially, when I pulled up the pictures, I was able to see a thumbnail of the pic, but within seconds a grey area would appear and cover the lower 85% of the picture. When I try opening the picture I get the message ''Photo Gallery can't open this picture or video. This file format is not supported, or you don't have the latest updates to Photo Gallery.'' Please help me. If I could somehow get access to this photo, it would mean the world to my mother. Thanks for any assistance you may be able to provide.

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  • kenny_lish Jun 10, 2010

    I checked the settings in the "set associations" menu, and both JPEG and JPG were set to windows photo gallery.

    I'm wondering if I gave the wrong impression about my problem. When I look at the contents of the memory card on the computer through thumbnails within the folder, I can see approximately the top 15% of the picture in question. The bottom 85% is a grey area. The picture cannot be opened in any of the programs that I have tried (photo gallery, paint, etc.). I received the following message when trying to open it with paint: "F:\DCIM\101_FUJI\DSCF1182.JPG Paint cannot read this file. This is not a valid bitmap file, or its format is not currently supported/" It is almost as if something happend to the data. Please suggest any other strategies that may be helpful.
    Thank you!

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2 Answers

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  • Master
  • 1,851 Answers

It's acommon problem with corrupted file. I'm sorry to say that ***********'s favorite photo is a corrupted photo. Try to open the photo with the camera that took the picture. If it manage to open it, you may have the possibility to recover the file and move it at your disk. Otherwise you can try some files recovering software to recover the file. The recovery procedure has to start from the sd card with the photo; ask the program to recover this specific file from the sd card at your hard disk. Just an example of programs are DiskDigger, GetDataBack (these are for free) and Ontrack EasyRecovery Professional (this is not free).
In my opinion there isn't a total recovery files solution; some programs can recover some kind of problems, some other programs can recover the rest of the cases. Just start with the free ones and in case of a problem or clarification, don't hesitate to post me a reply.

If you are satisfied, accept my solution.

Thanks and regards
Stelios
direct FixYa link: http://www.fixya.com/users/technical114

Posted on Jun 10, 2010

  • kenny_lish Jun 11, 2010

    I tried downloading the two free programs, but neither of them worked. They both were trying to be opened by Adobe, but an error message popped up stating "Adobe Reader could not open 'gdbnt[1].zip' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded). I looked at the websites for guidance, but couldn't find any useful suggestions for getting it to work. Any ideas?

  • Stelios
    Stelios Jun 11, 2010

    First things first. The files that you download are zip files and there should be open with some kind of decompression program. If you have Windows XP this program is already installed by default. Trying Adobe to open the zip file is wrong. Download this file (it's the DiskDigger zip file for installation) and save it somewhere at your computer. Locate the downloaded file, right click on it and choose open with/choose program/from the drop-down list select compressed (zip) folders or files/place a checkmark at the "open always with this program"/click OK. With this procedure you will be able to unzip the zip file correctly and go on with the rest of the recovery procedure.

    In case of a problem or clarification, don't hesitate to post me a reply.
    If you are satisfied, accept my solution.

    Thanks and regards
    Stelios
    direct FixYa link:http://www.fixya.com/users/technical114


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  • Master
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Hi,

Which file format of picture or video are you trying to open using Windows photo gallery?
Here is the link which will give you the description of the Windows photo gallery: Windows Photo Gallery: frequently asked questions

Make sure the Windows photo gallery is set to default. Steps to follow:
i. Click on start, in search box type in Default Program
ii. Select Set your default program
iii. Click on windows Photo gallery, and select Set this program as default
Link for reference: Change which programs Windows uses by default

Please post your feedback and Vote if the problem resolved as per your satisfaction.

Posted on Jun 05, 2010

  • kenny_lish Jun 06, 2010

    Hi. The files I'm trying to download are JPEG images. The particular photo is only 4.04 MB, so the size should not be an issue. Also, the default program when opening the photos is already set at Windows Photo Gallery. Do you have any other ideas? Thank you very much.

  • Monika Arora
    Monika Arora Jun 08, 2010

    Hi,



    First thing I would check is go to Control Panel, Default Programs
    then Associate file types or protocol with a program. Once the master
    list is done building, can take 30 seconds or so, scroll down till you
    see what JPG and/or JPEG are set to. By default they should be set to
    Photo Galley. If not, AND you don't want them set to something else,
    change it. The on screen prompts say how.

    If you already have Photo Galley set as the default program for JPEG,
    try renaming one file in Windows Explorer from JPEG or JPG whatever it
    currently is, just flip it and see if it shows now.

    Next try viewing in another application. Any graphic application
    should open a JPG, even the included PAINT which has been part of
    Windows for years.

    If you can open and see the JPEG in Paint or something else, but still
    can't in Photo Galley open Movie Maker, File, options, then click on
    the restore button which should reset Movie Maker, DVD Maker and Photo
    Galley.

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Posted on Jan 02, 2017

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