Question about Microsoft Windows XP Home Edition
I have a problem of great importance. My family and I just took a trip to Hawaii to spread my grandmother’s ashes over the place she loved the most. The most important picture taken during the trip was of my mom spreading the ashes. When I got home and tried to download the pictures from my SD card on to my computer, all of the pics downloaded without a hitch except for the aforementioned picture. When I try to download it I get the error message ''Error 0x8007045D: The request could not be performed because of an I/O device error.'' Initially, when I pulled up the pictures, I was able to see a thumbnail of the pic, but within seconds a grey area would appear and cover the lower 85% of the picture. When I try opening the picture I get the message ''Photo Gallery can't open this picture or video. This file format is not supported, or you don't have the latest updates to Photo Gallery.'' Please help me. If I could somehow get access to this photo, it would mean the world to my mother. Thanks for any assistance you may be able to provide.
It's acommon problem with corrupted file. I'm sorry to say that ***********'s favorite photo is a corrupted photo. Try to open the photo with the camera that took the picture. If it manage to open it, you may have the possibility to recover the file and move it at your disk. Otherwise you can try some files recovering software to recover the file. The recovery procedure has to start from the sd card with the photo; ask the program to recover this specific file from the sd card at your hard disk. Just an example of programs are DiskDigger, GetDataBack (these are for free) and Ontrack EasyRecovery Professional (this is not free).
In my opinion there isn't a total recovery files solution; some programs can recover some kind of problems, some other programs can recover the rest of the cases. Just start with the free ones and in case of a problem or clarification, don't hesitate to post me a reply.
If you are satisfied, accept my solution.
Thanks and regards
direct FixYa link: http://www.fixya.com/users/technical114
Posted on Jun 10, 2010
Which file format of picture or video are you trying to open using Windows photo gallery?
Here is the link which will give you the description of the Windows photo gallery: Windows Photo Gallery: frequently asked questions
Make sure the Windows photo gallery is set to default. Steps to follow:
i. Click on start, in search box type in Default Program
ii. Select Set your default program
iii. Click on windows Photo gallery, and select Set this program as default
Link for reference: Change which programs Windows uses by default
Please post your feedback and Vote if the problem resolved as per your satisfaction.
Posted on Jun 05, 2010
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Posted on Jan 02, 2017
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