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Posted on Jun 05, 2010

I can't open links in my emails OR log in to secure websites I use such as banks? Using Internet Explorer 8 with Windows 7 - new computer

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  • Posted on Jun 05, 2010
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Sounds like you have Norton Internet Security running or maybe some fancy firewall such as Zone Alarm.
Go into the management console of your anti virus and see if you can find the internet protector side of it and turn it off (there might be a 'pause' option) to check. If everything works there might be a security level setting you can just lower a bit to still give you the protection.
If you have a fancy firewall it's very dependant - Windows already has one and if you use a router for t'internet there should be one on that. Third party firewalls on the pc tend to just give problems browsing unless you really go to town configuring them. I'd ditch it myself but that's just me..
If it's neither of these go into Internet Explorer and in Tools-Options on the Advanced tab click the 'reset Internet Explorer settings' button.
Good luck

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0helpful
2answers

Can get into my husbands email but not mine changed my password....can not see my tool bar have banking to do....now what do i do to fix it

We will need to know the web browser you are using to make any suggestions. Firefox, Internet Explorer, Google Chrome?

I am also curious to know what a toolbar would have to do with banking.

It there is a problem with your banks website try to upgrade whatever version of web browser you are running.
4helpful
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I want to download internet explorer 8

http://windows.microsoft.com/en-US/internet-explorer/products/ie/home

Should be able to go to that link and just download Internet Explorer 8.
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I logged into facebook and it will not let me chat because it says that i have to upgrade my browser to internet explorer 9 how do i dothat

You can download the latest Internet Explorer from Microsoft's website.(http://windows.microsoft.com/en-US/internet-explorer/products/ie/home)

You can only upgrade to Internet Explorer 8 unless you have Windows 7 as your operating system.
Personally, I would suggest using a different browser such as Mozilla Firefox or Google Chrome. Both of these browsers are more secure and faster than Internet Explorer and should allow you to chat on Facebook. Here are the respective links:
Firefox: http://www.mozilla.com/en-US/firefox/new/
Chrome: http://www.google.com/chrome/intl/en/landing_chrome.html?hl=en
I hope this helps!
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I cant open my facebook account

First, verify that the user name and password that you are using is correct. Ttry to log in to your Facebook account using different computer that's connected into different network. If the same problem occur, try to access your email that is associated with Facebook.

However, if you're not able to experience the same problem on different computer, then the problem could be your internet browser. Try to optimize your internet browser or try different browser.

Here's how to optimize the browser:

* For Internet Explorer:

1. Run Internet Explorer and click on 'Tools' menu.
2. Go to Internet Options and locate the Browsing History section.
3. Click the 'Delete' button and delete the Temporary Internet Files, Cookies and History.
4. Close the Internet Explorer and re-open it.
5. Access your e-mail.

* For Mozilla Firefox:

1. Run Firefox and hit 'Tools' menu.
2. Go to 'Clear Recent History' and click the drop-down arrow for 'Time range to clear'.
3. Select 'Everything' and then click the line beside details.
4. Check browsing & download history, form & search history, cookies, cache.
5. Click "Clear Now" button.
6. Close and re-open Firefox.
7. Access your e-mail.

* For Safari:

1. Open the Safari.
2. Click the Safari menu (right beside the Apple icon) and select "Empty Cache".
3. When asked "Are you sure you want to empty the cache?", click "Empty".
4. Click the Safari menu (right beside the Apple icon) then go to "Preferences".
5. From the security dialog box, click "Bookmarks".
6. Click on "Show Cookies" button and then hit "Remove All" button.
7. Select "Done".
8. Access your email.

Thank you and good luck!
0helpful
1answer

Yahoo email will not open after I did file recovery on computer.

It is a good idea to let Windows Update fetch all the patches and security fixes for your system, as many are specifically for Internet Explorer.

After you are sure your system is up to date, open your Internet Explorer browser:

1) Click "Tools" > Select "Internet Options"

2) Click the "Security" Tab

3) Highlight "Internet" as the zone to change

4) Click "Custom level..."

5) Scroll down the options:

Under "Run ActiveX controls and plug-ins" select "Enable"

Under "Script ActiveX controls marked safe for scripting" select "Enable"

6) Click <OK> to close this window, then <OK> again to close the Internet Options dialog box.

7) Close your Internet Explorer browser

8) Reboot your computer

Try your Yahoo! Mail again. I hope this helps!



Jan 20, 2010 • Yahoo Mail
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Can't log on to Facebook. It's been like that for the past 2 days. Each time I try to enter my email and password it just comes up with the screen that says it is incorrect and I need to check that CAPS...

Try logging in on a different computer, and if this is not possible, then your account may have been deleted. To attempt to resolve this issue you can scroll down to the bottom of the page and click "help". this button should be at the very bottom left hand side of the page. Once the next page appears, view the possible problems and follow the directions. Any further problems send me a message back so that i can finish helping you with this problem.
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I cannot display either Windows explorer 7 or 8 home page. All the functions (hotmail, favorites,google, etc) work in Explorer 8 but when I try to go to the home page I get "Internet Exployer cannot...


Hello

Thank you for using
FixYa for your problem


ok, is it only the Home page not working, if you manually type in a website you do get there page.

I am thinking the Home page link is a old link and now dead. manually type in the address for the home page and see if that works


Please rate our solutions and if you still have problems please call back for more ideas to help you

Thanks
Richard Scott
Technical Support
New Zealand

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Can't access log in pages for gmail and yahoo

Maybe you can work around this problem by using Windows Live Mail, it lets you access all of your email addresses on one page, Also when you set it up, you just have to enter the email address and it automatically sets up the rest, works pretty good.
Not sure about the website thing though.

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