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I'm trying to backup my computer (windows XP) to an IOMEGA external hard drive. When I do I get an error. "error returned while creating volume shadow copy 800423f4

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Hello and Welcome to FixYa!

Here is the link of Microsoft support on this issue.
Click Here
It contains ample information required to fix the bug, in addition it also contains a hot fix link. Do follow the instructions submitted in the forum carefully and act accordingly.

Best of Luck,

Do rate the solution, If found helpful,

Concerned.

Posted on Jun 05, 2010

  • robin_singer Jun 06, 2010

    The fix did not work, it says it doesn't match my loaded version of windows.

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