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After a power outage, the water heater continues to go into vacation mode and we can't keep hot water in the house. Any suggestions before we have to spend 100 for a plumber to come and spend 2 minutes to reset it.

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Ideally you have the original operating guide that came with the unit. The guide should show the location of a reset button and explain how to reset it to original factory settings.
If you don't have the guide, open the control door and see if instructions are printed on the inside of the door. If not look for small (usually red) button behind door and depress to reset.

Posted on Jun 05, 2010

  • Bob Korsu
    Bob Korsu Jun 25, 2010

    Additional information. When you depress the red rest button hold it down for at least 30 seconds.

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1 Answer

I'm going on 2 month vacation during ny upstate winter. I'm shutting off all water at the main house inlet. Rather than emptying my gas water heater, I'd like to keep in in "vacation"mode. Will that work?


Since it will not be boiling it will not lose any water, however I would be concerned about the low temperatures allowing mold or Legionnaires in rare cases to grow, I would call a local plumber for their opinion as to drain or not for your area.
I would drain it and leave it open at the drain and the T and P valve if possible.

Jan 10, 2015 | Water Water Heaters

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How do I set ao smith pro max model ect 52 on vacation mode


No vacation mode in this heater. I have used this for last 5 years.

Dec 18, 2014 | AO Smith A O Smith Water Heater Hot...

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How to get out of vacation mode on hot water heater


If it is an older gas water heater there should be a dial Vacation mode is the lowest setting just turn it up no higher then 120F 140 will hurt you but is better for the dishwasher. 122F is ok if you have the setting

Oct 09, 2014 | Water Heaters

1 Answer

I bought a brand new house and the gas water heater seems to be stuck in vacation mode.


Copy following link to troubleshoot by type of gas control valve, instructions how-to-light-water-heater, including error codes etc:
http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html#intellivent
To reset the intellivent gas control, press and hold both arrow buttons for about 5 seconds
This water heater requires pilot flame. Look through site glass and upward (or use mirror) to see if pilot is ON and burning clear blue flame and not lazy yellow flame.
Check that gas shut-off is parallel to gas line:
http://waterheatertimer.org/images/Gas-water-heater-89-valve-2.jpg
Check if outlet has 120Volt, and that polarity of outlet is correct. Power vent water heaters require correct polarity: use circuit analyzer. Check if there is ground continuity between ground and manifold tube (center tube that connects between burner and gas control valve).
Scroll to top of same link to read about FV system and air intake cleaning. Must have good supply of incoming air.
Same page half way down has troubleshoot section for pressure switch testing, blower troubleshoot etc. The pressure switch and blower communicate electrically with gas control thermostat to determine when to release gas to burner where pilot ignites gas, causing poisonous combustion by-product to vent outdoors and help nature.
This model has thermopile instead of thermocouple. Basically thermopile is several thermocouples. When heated, thermopile generates enough current to run small electronic circuit inside gas control valve. This circuitry is very common in hvac units but fairly recent to water heaters. Advantage is error code troubleshoot and more optional controls, for example future response to in-home zwave remote controls and home automation
Get model number and brand from label on side of tank and post question on pro water heater forum with list of what you have tried so far.
http://www.thetankatwaterheaterrescue.com/forums/forum3/
Call plumber to bleed air out of gas line and check gas pressure.

May 28, 2013 | Water Heaters

1 Answer

Vacation mode hot water heater


GE is made by Rheem.
Sounds like water heater is short cycling.
Copy following link to troubleshoot by type of gas control valve, including error codes, and instructions how to replace each type of gas control valve.
http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html#intellivent
Unforturnately Rheem does not post service manuals, and refers customers to call service technicians... so wonder where these guys get service manual... or maybe they guess at it.
However 2 year old water heater is under warranty. The date of manufacture shows on poduct label serial number. 3rd and 4th digit of serial number are year of manufacture. Parts are covered in second year. Rheem might require plumber to validate single-family residential installation.
In any case other companies post service manuals that cover same gas control valves. These manuals apply to Rheem.
Only difference between Rheem/GE and other brands is type of FV system.
If the air arrestor screen gets clogged (not likely with new heater), the intake air slows down causing vent to slow down. Same amount of gas is still being released and burned, causing combustion chamber to overheat. As a result, the TRD glass vial breaks and air intake trap door springs closed. At this point the gas control valve will usually signal error flashes indicating lockout. Shutdown is usually less problematic to homeowner than allowing too much gas to accumulate inside burner at once, causing risk of explosion. Gas appliance are dangerous without doubt.
Call plumber to check everything might be safest route, especially since low gas pressure is one possible cause of short cycling. And you will be comfortable afterwards knowing who to call and that gas appliance is check out professionally not to have defects that will cause problems down the road.

May 28, 2013 | Water Heaters

1 Answer

Rheem Power Vent 50 gas water heater will not come out of vacation mode! Have tried turning on and off, resetting and following directions on the side of the tank. Will not come out of Vacation Mode. Had a...


Water inside tank-type water heater can remain hot for some time.
That's one advantage of well-insulated tank-type water heaters.
http://waterheatertimer.org/9-ways-to-save-with-water-heater.html

Power outage can be related to failure of gas control.
Unplug stuff when power goes out. And then plug back in after power is restored.
Water heaters with electronics are not protected from surge.
Electronics can blow out during and after power outage. For example nearby lightning strike will cause current to run along household wires. With ordinary power outage, once power is restored, the surge can affect all kinds of electronic circuitry such as timers, water heaters, water softener, treadmill etc.

Sounds like you have intellivent gas control valve:
Open following link to identify gas control, and download typical manual, and download intellivent service manual with troubleshooting, error codes, etc.
http://waterheatertimer.org/How-to-adjust-temperature-on-water-heater.html#intelli

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And take advantage of fixya expert assistance live.
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Fixya is always less expensive than a service call.

Aug 26, 2011 | RHEEM 50 Gallon FVR NATGAS Water Heater...

1 Answer

I have a rheem water heater and it has went into vacation mode and i have no hot water. how do i get it out of vacation mode


Do you have the model number? There is usually a temperature control knob on the heater that you turn to VAC, that just keeps it lit. Usually, setting it to 120°F is adequate.

Apr 06, 2010 | Water Heaters

1 Answer

Hello, thermostate will not stay lit. vacation


Hello, if your going on vacation any way, just shut the power to it off at the breaker box and deal with it later.

Jul 07, 2009 | Fasco Bradford White Hot Water Heater...

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