Question about Samsung Prostar 816 Phone

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Some 816 phones won't ring on incoming calls

2 main line won't ring on all phone ,only main phone ringing

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To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down, enter #20 the screen should say MMC DISABLED
enter in 1 2 3 4 1 # (that enables programming)
enter in #62 the screen should say day ring assn
press the line you wish to program
press the buttons for the extensions that you wish to ring (the ones in the right next to the handset)
press # when finished with the line
repeat steps 2 through 5 for the remainder of the lines you wish to change
press # when finished.

Posted on Jun 05, 2010

  • 1 more comment 
  • swatchme Nov 03, 2010

    thanks! that programming manual is the worst!

  • ssimons77345 May 03, 2011

    How do you program certain extensions not to ring while you are in this mode? We added a new line and only have 4 extensions and we accidentally punched 5,6,7 and 8 which are not connected to the system. 1,2,3, and 4 are set but will it matter that the KSU will try and ring extensions that are not hooked up?

  • george  peters
    george peters May 04, 2011

    It doesn't matter if you have additional sets programmed to ring on the system. I would consider them as programmed for future extensions and call it a day.

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Hi this is fortune. i had a phone prostar samsung at the office. i think it loose the wire. when there's incoming calls i can't hear the ring. what shall i do?


To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down, enter #20 the screen should say MMC DISABLED
enter in 1 2 3 4 1 # (that enables programming)
enter in #62 the screen should say day ring assn
press the line you wish to program
press the buttons for the extensions that you wish to ring (the ones in the right next to the handset)
press # when finished with the line
repeat steps 2 through 5 for the remainder of the lines you wish to change
press # when finished.

Oct 06, 2010 | Samsung Prostar 816 Phone

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My Prostar 816 will not ring. The lines will light up and flash when there is an incoming call, but I have no ringing sound. How do I get my telephone to "ring"? Thank you!


To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down, enter #20 the screen should say MMC DISABLED
enter in 1 2 3 4 1 # (that enables programming)
enter in #62 the screen should say day ring assn
press the line you wish to program
press the buttons for the extensions that you wish to ring (the ones in the right next to the handset)
press # when finished with the line
repeat steps 2 through 5 for the remainder of the lines you wish to change
press # when finished.

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Phones won't ring for incoming calls


Hi,

Is your extension programmed for Incoming Ringing on Trunk Lines?...
Needs Engineer programming

Jun 29, 2010 | Samsung Prostar 816 Phone

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How to change silent mode to normal mode, the phone line it's fine, I just can't hear the incoming calls


To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down enter #20 the screen should say MMC DISABLED
1) enter in 1 2 3 4 1 # (that enables programming)
2) enter in #62 the screen should say day ring assn
3) press the line you wish to program
4) press the buttons for the extensions that you wish to ring (the ones in the right next to the handset2_bing.gif)
5) press # when finished with the line
6) repeat steps 2 through 5 for the remainder of the lines you wish to change
press #when finished.

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To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset2.gif down enter #20 the screen should say MMC DISABLED
1) enter in 1 2 3 4 1 # (that enables programming)
2) enter in #62 the screen should say day ring2.gif assn
3) press the line you wish to program
4) press the buttons for the extensions that you wish to ring (the ones in the right next to the handset)
5) press # when finished with the line
6) repeat steps 2 through 5 for the remainder of the lines you wish to change
press #when finished. hope that helps

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Samsung prostar 816 plus system ringing problem


sounds like your having a couple of problems at the same time. the lines only ringing at station 1 is the default setting of the system my guess is that the time and date are also way off if thats the case.
To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down enter #20 the screen should say MMC DISABLED
1) enter in 1 2 3 4 1 # (that enables programming)
2) enter in #62 the screen should say day ring assn
3) press the line you wish to program
4) press the buttons for the extensions that you wish to ring (the ones in the right next to the handset)
5) press # when finished with the line
6) repeat steps 2 through 5 for the remainder of the lines you wish to change
press #when finished.

next, the problem with the cordless not working has to do with the port programming, in default it assigns all ports as multiline sets.
To assign a SLT(single line telephone) port to the system while still in program mode dial #38 the screen should say slt dial type and then 16 0's.
0 = keyset 1=slt set
enter in all 16 digits followed by the # i.e.if your cordless is on port 7 it would look like 0000001000000000 #
lastly the phone that can no lnger recieve calls sounds like the do not disturb or DND has been pressed to stop the alarm from ringing. press the mute/dnd button (light should be off). to cancel an alarm press the ALM/SD button twice and then the hold button.
hope that helps out.

Mar 05, 2009 | Samsung Prostar 816 Phone

1 Answer

Samsung Prostar 816


To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down enter #20 the screen should say MMC DISABLED
1) enter in 1 2 3 4 1 # (that enables programming)
2) enter in #62 the screen should say day ring assn
3) press the line you wish to program
4) press the buttons for the extensions that you wish to ring (the ones in the right next to the handset)
5) press # when finished with the line
6) repeat steps 2 through 5 for the remainder of the lines you wish to change
The code for hold recall is #52
enter in your hold recall time in sec. and in a 3 digit format. i.e. 30 seconds = 030 a minute and a half is 090 and so on.
press # when finished

it sounds like the memory battery on the main board is no longer working which means that it'll happen again.

Aug 30, 2008 | Samsung Prostar 816 Phone

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Cancel incoming ringing


MMC # 62 controlls which phones ring in Day Mode, if you still have a problem repost and I will help you. Thanks

Apr 11, 2008 | Samsung Prostar 816 Phone

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