Question about Bosch 24 in. SHU6802UC / SHU6806UC Built-in Dishwasher

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SHE68MO6UC does not wash

Water comes in and goes out but dishwasher does not wash. I suspect that water comes in with no pressure as I notice that sprinklers do not seem to rotate. When I open the door they are always in the same exact position. Pump?? Else?

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  • Bosch Master
  • 2,605 Answers

Hi, welocome to fixya. By the description you've provided, it sound's like the wash motor is either seized or just stuck, let's hope it's the later. Bosch had issued a service tip about this problem several years ago titled "Loosening Frozen Impellers" strange choice of word's considering nothing is froze..at least you'd hope lol. Essentially what it say's is this...Remove the pump fitler ( inside the tub under the bottom rack ) locate the hole to your right down in the sump well, you should be able to see it with a flashlight so it's a well lit area. Once you've located this hole ( it's providing access to the wash impeller without pulling the unit from the cabinet ) reach in with a 8mm nut driver and locate the end of the impeller and turn it clock-wise until it feel's to turn freely. Give it a test perhaps in a rinse cycle before you put all the filter and screen back together. It should be fine unless the motor is seized, we'll cross that bridge when we get to it, try the repair tip for now. Let me know how that help's and/or if you need further assistance. Thank's for visitng "fixya" for you repair tip's. If this is indeed helpful please rate the solution accordingly, if not, again please let me know. Thanks again and good luck. Macmarkus :)

Posted on Jun 05, 2010

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Posted on Jan 02, 2017

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