Question about SanDisk Sansa e250 MP3 Player

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Sansa E250 Black screen lighted wheel, wont do nothing else.

Blank screen blue lighted wheel, But nothing else. Sansa E250. Hold down menu/power button for 15 to 20 seconds and it turns off. Push power again and wheel lights up but nothing. Tried pulling out battery and nothing. Tried plugging to computer and not recognized. Tried recover mode by putting on hold button and holding record while plugging in and nothing. Just turned on the blue wheel. Please help....

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  • Anonymous May 11, 2009

    yep. black screen, lighted wheel . nothing..turns off when i reset it, but  returns to problem when i turn it on. i tried docking  to the computer with it off, but same problem occurs.

  • Anonymous May 13, 2009

    will not come on only had it one week

  • Anonymous Mar 23, 2014

    held down the power button and the vol button still nothing

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  • 8,596 Answers

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 25, 2008

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Sep 27, 2009 | SanDisk Sansa e250 MP3 Player

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Nothing but the blue ring lights up


ok..idk if this will work but it might...first turn off the sansa...then turn the hold switch on (it should turn red). hold down the record button on the side of the player..then while still holding that hold the power button down...but keep holding them untill a screen shows up saying something about recovory mode..itll say to plug in the usb..u could do that..idk it that will work..it it doesnt instead of plugging in tthe usb in the computer..wait about 15 seconds after the recovory mode screen shows up and then hold down the power button for about 15-20 sec...then itll go all black (including the blue light) press the power button again like u would to turn it on...and everything should be back to normal..hope this helps...:)

May 04, 2009 | SanDisk Sansa e250 MP3 Player

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The screen on my sansa e260 wont turn on


hold down the power button for 15 seconds and it shoud reset the whole player

Dec 28, 2008 | SanDisk Sansa e250 MP3 Player

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I turn it on and the wheel turns blue but the screen is black


Go here:

http://www.sansa.com/support/sansa_e200/faqs

Also:

Question: How do I reset my Sansa?
Answer: Press and hold the Power/Menu button down for approximately 15
seconds.

Nov 10, 2008 | SanDisk Sansa e250 MP3 Player

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Sansa e250R Screen Problem


Mine did that the day after i got it, try holding down the 'on/off' button for ages eventually it lights. You have to hold it down for a while though.
Hope this works.
Good luck!

Apr 12, 2008 | SanDisk Sansa e250 MP3 Player

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SanDisk Sansa e250 MP3 Player display gone blank


I believe this is answered already. Turn the hold button on. Red light will be on. Hold the rewind button while you insert it into the computer. Please search online this has been answered. I am recalling from what I read a few minutes ago.

Feb 04, 2008 | SanDisk Sansa e250 MP3 Player

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Frozen on the loading screen


press the menu button on the bottommostlft side,,,and also anyone of the other buttons (say forward button) for quite sometime around 2 minutes (probably less than that)............


then the blue light would be turned off and sansa starts rocking again..

HOLD MENU AND FORWARD BUTTONS TOGETHER....

or as you thought u can let the sansa discharge all its power.

dont open at any cost ,because if its found opened then warranty may be cancelled.

Jan 01, 2008 | SanDisk Sansa e250 MP3 Player

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I was using my sansa e250 when it froze


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Dec 03, 2007 | SanDisk Sansa e250 MP3 Player

9 Answers

I need help with my sansa e250 mp3 player


Hi. Seems like your player may be encountering some corruption. Try this and see if it would help: Switch your Sansa E250 to its Recovery Mode: 1. Make sure the player is powered off 2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface 3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button. 4. keep your fingers pressed on these 2 buttons until the E250 LCD screen displays "Welcome to Recovery Mode" 5. Connect your E250 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above) 6. Double-click on "My Computer" and you would see your Sansa E250 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6. Next, Apply the firmware for the E250 (your player should be connected to your PC at this time): Step 1: Use this link to download the firmware for your Sansa E250 (for better results, please save this file on your "Desktop": http://www.sandisk.com/Assets/File/Downl... Step 2: Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred. Step 3: When the process is complete, unplug your E250 from your computer, and please make sure you disable the "Hold" switch Step 4: Power up your E250 and 90-99% of the time, it would boot up successfully. Let me know if this helped :)

Apr 21, 2007 | SanDisk Sansa e250 MP3 Player

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SanDisk Sansa E250- Only the blue light comes on? HELP????????????


Try this: Switch your Sansa e250 to its Recovery Mode: 1. Make sure the player is powered off 2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface 3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button. 4. keep your fingers pressed on these 2 buttons until the e250 LCD screen displays "Welcome to Recovery Mode" (if the LCD remains black, keep pressing long enough -- about 10 seconds -- then proceed to the next step) 5. Connect your e250 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above) 6. Double-click on "My Computer" and you would see your Sansa e250 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6. Next, Apply the firmware for the e250 (your player should be connected to your PC at this time): Step 1: Use this link to download the firmware for your Sansa e250 (for better results, please save this file on your "Desktop": http://www.sandisk.com/Assets/File/Downl... or use this Sansa Firmware Updater link: http://www.sandisk.com/Retail/Default.aspx?CatID=1376 Step 2: Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player (or find the most updated firmware) and format it as well, thereby clearing all possible file/system corruptions that may have occurred. Step 3: When the process is complete, unplug your e250 from your computer, and please make sure you disable the "Hold" switch Step 4: Power up your e250 and 90-99% of the time, it would boot up successfully. I hope this helps.

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