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My PC computer

My computer keeps freezing up on me. When I turn it on it seems fine but when I click onto anything else for example microsoft word or even "My Computer". It freezes. I can't even turn it off properly. I know its not the right thing for me to do but I have to turn off my computer by just cutting the power source from it. I can't do anything with it. It might have a virus. I'm not sure but I don't want to lose anything on there like my resume and picture. As I'm typing this I'm using my friends laptop. Please help and thank you for your time.

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Hello,

freezing cause by sever virus infection and Hard drive error, if virus infection, virus can be eliminated but the system become slower, and if the hard drive error (bad sector) sometime can be resolve but most of that error HDD put to the bin.

anyway, if this cause by virus infection then, boot your computer in "safe mode with network " option by pressing "F8" at first start and then scan your computer for viruses, you can use online scanning here: http://www.precisesecurity.com/antivirus/online-scan.htm

if same issue occur, then better backup your files or save your picture in flash dive or any removable drive. and reformat and reinstall the windows operating system.

pls do not rate me if my solution not solve the issue and you need more further information. but if is invaluable solution rate me fixya.

melnavz

Posted on Apr 10, 2008

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Posted on Jan 02, 2017

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