Question about Cisco IP Communicator (SWIPCOMME1CH1)

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Using Cisco IP Communicator- works to call out & receive calls, but I can hear them-they can't hear me. Also have 3 question marks next to headset icon at the bottom - headset has been tested & works, have already ran auto tuning several times & everything checks out fine?

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One way communication is usually a routing issue. Make sure that you have two-way routing to and from the subnets that are trying to contact you... could also be the reason why you have the question mark on the buttons too.

Hope this helps!

Posted on Oct 17, 2010

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Posted on Jan 02, 2017

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Cisco expert


I think you're confused. IP Communicator is the unified communications client (IM and Phone) It is looking for a capatible headset so you can use your softphone. This software is not your VPN client. There are two different cisco product: one for your VPN and one for your phone. If you're trying to ocnnect to an old-style Cisco VPN, your IT dept will have to configure that with a certificate.
Solution from Cisco: http://www.cisco.com/en/US/products/sw/voicesw/ps5475/products_tech_note09186a00809b6c40.shtml
This behavior is observed when a user attempts to install or use the IP Communicator on a system that has different names for the Playback (wave out) and Recording (wave in) devices.
In order to overcome this problem, perform one of these tasks:
-Use a USB headset that is recognized by the IP Communicator.
-Upgrade to the latest version of the IP Communicator

Nov 07, 2013 | Arris SURFboard SBG900 Wireless Router...

Tip

Cisco IP softphone - one way audio - fix


Using the Cisco IP soft phone via VPN can sometimes cause audio to drop. To fix this:<br /><br />Right click the Cisco IP Phone and select Preferences...<br />Select the Audio tab<br />Click on the Network button<br />In Audio IP Address select Use this address<br />then set it back to Detect Automatically<br />Click OK and OK again.<br /><br />Give it 5-10 seconds and this will auto reset the audio on the IP phone and will correct the issues with one way audio.<br />

on Mar 08, 2011 | Cisco IP Communicator (SWIPCOMME1CH1)

1 Answer

I have a CISCO IP communicator phone and a logitech h800 phone. I can't pick up and end calls


I know this is a bit late answer, but i got these headphones a few days ago and found a solution for it :)

You can check my post here:
http://www.autohotkey.com/board/topic/90056-hotkey-logitech-h800-with-cisco-ip-communicator/

Good luck! :)

Apr 13, 2012 | Logitech H800 Wireless Headset Microphone...

1 Answer

My Cisco IP Communicator screen is blank


Is the phones
registered to CallManager or CME?


if CM, then it could be because of partitions and Calling Search Spaces. PTs are placed on the line and are restricted by CSSes. http://cisco.com/en/US/docs/voiceipcomm/cucm/admin
/413/ccmsys/a03ptcss.html#wp1020642


If it is CME, then it could be a configuration issue


http://cisco.com/en/US/docs/voiceipcomm/cucme/roadmap/itsph.htm

Jul 16, 2010 | Cisco IP Communicator Full Version for...

1 Answer

When I call people hear me but I cannot hear them


Using the Cisco IP soft phone via VPN can sometimes cause audio to drop. To fix this:

Right click the Cisco IP Phone and select Preferences...
Select the Audio tab
Click on the Network button
In Audio IP Address select Use this address
then set it back to Detect Automatically
Click OK and OK again.

Give it 5-10 seconds and this will auto reset the audio on the IP phone and will correct the issues with one way audio.

Jun 19, 2010 | Cisco IP Communicator (SWIPCOMME1CH1)

2 Answers

Having issues with logging into the cisco softphone from home via vpn


Make sure that the subnet for the call manager is available over your VPN if you have locked the tunnel down. Also make sure that the IPC is allowed to bind to the VPN virtual network card.

Hope that helped!

May 19, 2010 | Cisco IP Communicator (SWIPCOMME1CH1)

1 Answer

VOIP headset PlantroMX500i 72517-01 to use with Cisco IP spa504G


mx500i.gif MX500i 3-in-1 VoIP Headset Sorry your headset + phone combination is not currently listed in our database. Please contact Plantronics Technical Assistance Center to confirm compatbility
Versatile 3-in-1 Headset for Internet/VoIP, cordless and mobile calls
Part Number: 72517-01

Apr 21, 2010 | Radio Communications

1 Answer

It calls but not sound/voice is comunicated


Hi friends,

Your cable not connected properly so you need to check you VPN cable.

Dec 23, 2009 | Cisco IP Communicator (SWIPCOMME1CH1)

1 Answer

Cisco ip phoe


Is the phones registered to CallManager or CME?
if CM, then it could be because of partitions and Calling Search Spaces. PTs are placed on the line and are restricted by CSSes. http://cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_1_3/ccmsys/a03ptcss.html#wp1020642

If it is CME, then it could be a configuration issue
http://cisco.com/en/US/docs/voice_ip_comm/cucme/roadmap/itsph.htm

Nov 10, 2007 | Cisco 7910 IP Phone

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