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Printer has error 09,038,46;6164 What should I do?

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  • Master
  • 516 Answers

Testing the Ink Out Sensors Use this procedure to test if an Ink Out Sensor?s flag works correctly.
1. Remove ink sticks from the ink loader?s channels.
2. Place the printer in Diagnostics Mode by:
Customer method
a. While error code displayed, press UP arrow and OK key.
b. Scroll to Troubleshooting: Service Tools: Enter Diagnostic Mode. (Printer restarts).
c. Select test 82: Monitor Sensors. Press OK.
d. Scroll to 01: Exit Diagnostics and press OK to return to customer mode.

3. Insert the clean eraser end of a pencil thru the lowermost oval slot. (The eraser end of a pencil closely simulates the bottom rail shape of a Xerox ink stick.)
Slide the pencil down the white channel guide until the sensor is tripped. A sensor change is displayed on the control panel. When the flag is depressed, the front panel will read <color> Ink Present H. When released, the reading will change to L. The test will only display a reading when a sensor change occurs. If a flag is stuck, no sensor reading will be displayed on the front panel. 1. If the sensors are not working properly, follow standard service procedures and replace the ink loader assembly.
2. If the ink out sensors work correctly, identify the ink stick(s) being used in the printer.

If Genuine Xerox Phaser 8500/8550 Ink Sticks are being used, check for defects in the ink sticks and replace. If no defects are found, replace the ink loader assembly. · If Phaser 8400 Ink Sticks are being used, they will not properly actuate the ink loader sensors. Do not use Phaser 8400 ink sticks in a Phaser 8500 or 8550 printer.
· If non-Xerox ink is being used, the shapes of these sticks are different than genuine Xerox Phaser 8500/8550 ink and may not properly actuate the ink loader sensor(s). Remove all non-Xerox ink and re-load with genuine Xerox Phaser 8500/8550 ink and check sensor operation. If proper function returns to the printer, the false error message was caused by the use of non-Xerox ink. If the false error message continues, replace the ink loader assembly.

Note: Xerox is not financially responsible for the incorrect operation of its products caused by the use of non-Xerox ink.

Posted on Jun 05, 2010

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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SOURCE: xerox phaser 8560 ERROR: 09, 038, 46:15112

Yep. One of your ink sticks is stuck in the ink loader and not advancing down to the bottom of the ink loader.
Look where you add the sticks, I think off hand that .46 means its a black stick, but anyway, one stick is broken, cracked, twisted or otherwise for some reason not sliding down the loader.
If you have to remove them, take a screw, a drywall screw is best to twist into the ink block and slide it back and out to reload.

Posted on Dec 21, 2008

angelus316
  • 41 Answers

SOURCE: system error on xerox 8560dn 09 038 46 8515

ink count sensor flags are stuck.verify the ink is correct and genuine and then reset the error by doing the following
1- turn the printer on
2- wait for the xerox logo to begin moving acroos the display
3- Before the logo is centered on the display (stops moving) press and hold the back and help buttons on the control panel.
4- Hold both buttons untill the display reads beginning service mode initialization.Release the buttons and the printer reboots into service mode with the Service Diagnostics menu dislayed

scroll untill you find function menu then click ok
scroll untill you find Clear ISC fault and press ok
click back several times and then reboot the machine.
Good luck and let me know.

Posted on May 22, 2009

  • 7 Answers

SOURCE: System Error code 09 038 46 24363

09,03x

35 = Cyan
36 = Magenta
37 = Yellow
38 = Black


The error indicates an ink stick was jammed. You have to clear the ISC (ink stick count) error.

Turn off the printer.
Turn on the printer.
As soon as you see XEROX start moving across the display hold down the back and help buttons until you see "beginning service mode" on the display.
Release the buttons, it will now come up in the service mode.
Scroll down to the function menu, hit ok, scoll to clear isc faault, hit ok.
Hit the back button to get back to the first menu then exit diagnostics, hit ok when it asks if you want to restart in customer mode.

Posted on Jun 10, 2009

StevenC82
  • 160 Answers

SOURCE: xerox phaser 8560 error 09:038:46:25836

That error code indicates a problem with the ink loader, 09.038 is the black chute. Make sure you are using genuine Xerox ink sticks and that the chute is clear of debris. Next enter Service Diagnostics mode by powering on the machine and hold the back and help buttons at the same time as it boots until it says it is beginning service mode. Once the menu is displayed, go to function, clear ISC Fault and press OK. If this hasn't fixed the problem you will need to replace the ink loader, part # 133K27771. You can buy one here. I will be making a video on how to replace this part later this week, if you need it let me know. - Steven

Posted on Apr 13, 2011

  • 50 Answers

SOURCE: During its warming up cycle,

Here's what the service manual has to say:

9,035.43 through 9,038 (8500/8550/8560 only): Ink count sensor flags are
stuck after melting 2.5 ink sticks. The following codes are recorded: 9,03x.41,
where x= 5 for cyan, 6 for magenta, 7 for yellow, and 8 for black.
Features on the bottom of genuine Xerox ink sticks actuate the Ink Out
Sensor located at the forward end of each ink channel of the Ink Loader. The
sensor indicates the passage of ink to provide a count of ink consumption.
Damaged or non-genuine ink sticks may not reliably actuate the sensors. This
can lead to false Ink Out messages as well as Ink Stick count faults. Using
8400 model ink in a 8500/8550/8560 models will also cause 9,03x.4x ink stick
count faults.

Posted on Jul 18, 2011

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3 Answers

Show error 52.00


Note this a not something users can repair themselves. It is a fault with scanning motor. may need motor or whole scanning assembly to be replaced. Only service centre can perform this.

HP LaserJet 4200 and 4300 Series Printers - Numerical Error Messages 52.XY PRINTER ERROR For help press? alternates with 52.XY PRINTER ERROR To continue turn off then on

52.XY PRINTER ERROR For help press? alternates with 52.XY PRINTER ERROR To continue turn off then on

Description

A temporary printer error has occurred.
X Description 0- Scanner error
1- Scanner startup error
2- Scanner rotation error

Action

  1. Press the (Select) button to continue.
  2. Turn the printer off and then turn the printer power on.
  3. If the message persists, contact HP Customer Support.
The laser scanner speed is incorrect. X description: 1 = Scanner startup error 2 = Scanner rotation error.

1. Press GO. The page containing the error will automatically be reprinted. 2. Turn the printer off and then on. 3. Reseat cables to the laser/ scanner and engine controller. 4. Replace the laser/scanner. HP LaserJet 4200 and 4300 Series Printers Numerical Error Messages

Apr 16, 2016 | HP LaserJet 4350n Printer

1 Answer

Error code e1 showing at xerox pro 420? solution..


rror codes If the printer's front panel displays a message Error XX, find the error code in this table and follow the instructions for resolving the problem. If problems persist, check the Xerox web site www2.tek.com/TekSMART/ or contact service.
Error User Corrective Action Error 01
  • Remove and re-install the black Toner Cartridge, then turn the printer off and on.
  • Replace the black Toner Cartridge, then turn the printer off and on.
Error 02
  • Remove and re-install the cyan Toner Cartridge, then turn the printer off and on.
  • Replace the cyan Toner Cartridge, then turn the printer off and on.
Error 03
  • Remove and re-install the magenta Toner Cartridge, then turn the printer off and on.
  • Replace the magenta Toner Cartridge, then turn the printer off and on.
Error 04
  • Remove and re-install the yellow Toner Cartridge, then turn the printer off and on.
  • Replace the yellow Toner Cartridge, then turn the printer off and on.
Error 05, 10, 11,12, and 13
  • Turn the printer power off, then on.
Error 20
  • Remove and re-install the Imaging Unit (make sure that Imaging Unit is locked in place). Turn the printer off, then on.
  • Remove and re-install the Main Charge Grid. Turn the printer off, then on.
  • Remove and re-install the Transfer Kit. Turn the printer off, then on.
  • Remove and re-install each of the Toner Cartridges. Turn the printer off, then on.
  • Replace the Main Charge Grid. Turn the printer off, then on.
  • Replace the Imaging Unit (make sure that Imaging Unit is locked in place). Turn the printer off, then on.
  • Replace the Transfer Kit. Turn the printer off, then on.
  • Replace the Toner Cartridges. Turn the printer off, then on.
Error 21, 22, 30,and 32
  • Remove and re-install the Imaging Unit (make sure that Imaging Unit is locked in place). Turn the printer off, then on.
  • Replace the Imaging Unit (make sure that Imaging Unit is locked in place). Turn the printer off, then on.
  • If a problem persists for Error 30, clean the sensor. See Cleaning Phaser 750 Printers.
Error 33
  • Check for jammed paper throughout the paper path (especially in paper feeder).
  • Remove and re-install the paper feeder and Transfer Kit. Turn the printer off, then on.
Error 40, 41, 42,and 43
  • Check for jammed paper in the Fuser. Re-install the Fuser. Turn the printer off, then on.
  • Make sure that you have the correct Fuser for your local printer power supply:
    110-Volt Fuser Part Number 016-1839-00
    220-Volt Fuser Part Number 016-1840-00
  • Replace the Fuser. Turn the printer off, then on.
Error 50, 51
  • Turn the printer off, then on.
Error 52
  • Remove the Duplex Unit (if installed).
  • Check for paper under the Upper Tray.
  • Turn power off, then on.
Error 53
  • Open left door and remove any jammed media.
  • Tun the printer off, then on.
Error 60
  • Remove the media from the Multi-Purpose Tray. Turn the printer off, then on.
  • Reinstall the media. Make sure you do not overfill the tray.
Error 61
  • Remove and re-install each Toner Cartridge. Turn the printer off, then on.
  • Replace each Toner Cartridge. Turn the printer off, then on.
Error 62
  • Check for jammed paper throughout the paper path (especially in the paper feeder and Fuser).
  • Remove and re-install the Fuser. Turn the printer off, then on.
  • Slide out and re-insert the paper feeder. Turn the printer off, then on.
  • Replace the Fuser. Turn the printer off, then on.
Error 63
  • Remove and re-install the Imaging Unit. Turn the printer off, then on.
  • Replace the Imaging Unit. Turn the printer off, then on.
Error 70, 71, and72
  • Turn the printer off, then on.
Error 73
  • Remove and re-install the Imaging Unit. Turn the printer off, then on.
  • Replace the Imaging Unit. Turn the printer off, then on.
Error 74
  • Remove and re-install the Fuser. Turn the printer off, then on.
  • Replace the Fuser. Turn the printer off, then on.
Error 80, 81, 82,83, and 84
  • Make sure that all four toner cartridges are installed in the printer.
  • Turn the printer off, then on.
Error 01p through
Error 47p
  • Make sure that installed memory DIMM(s) are compatible with printer's image processor board and that they are installed in the proper slot(s).
  • you can helpful

Oct 09, 2014 | Xerox Phaser Office Equipment & Supplies

1 Answer

My printer ESP5210 is showing error codes 3501,3606,3507. What can i do to fix this


To resolve this error, close the printer access door. The printer will not operate while the door/cover is open.
If the error continues even after you close the printer access door, power cycle the printer:
  1. Turn off the power (press the On/Off button on the printer).
  2. Unplug the printer power cord from the back of the printer.
  3. Wait approximately 30 seconds.
  4. Plug the printer power cord into the back of the printer.
  5. Turn on the power to the printer.
for more help visit https://cbrtechsolutions.net

Sep 29, 2012 | Kodak Esp 5210 Inkjet All-in-one...

1 Answer

Error 163 on oki c5500 printer


163 Toner Sensor Error, Color: Black An error has been detected in your printer's Toner Sensor.
1 Machine Check Exception A problem has been detected in the printer hardware
2 DSI Exception The printers main logic has attempted to look up an invalid address.
3 ISI Exception The printers main logic has attempted to read the next instruction, which has failed to execute for some reason.
4 Alignment Exception The printers main logic cannot access the memory for some reason.
5 Program Exception The printers main logic has issued an exception code.
6 Floating-point Unavailable Exception A floating-point instruction is executed when the MSR floating point enable bit is set to Disable.
7 Instruction Address Breakpoint Exception The printers main logic has attempted to look up an invalid address.

20 CU ROM Hash Check Error 1 CU ROM hash check error has been found. Check reproducibility if possible.
21 CU ROM Hash Check Error 2 The printers CPU has a checksum error in it's memory.
23 CU ROM Hash Check Error (resident) Seek service if restarting the printer does not correct the problem.
25 CU ROM Hash Check Error (DIMM2) Seek service if restarting the printer does not correct the problem.
30 CU Slot1 DIMM RAM Check Error An error has been detected in operation checks on the RAM in slot 1
31 CU Slot2 DIMM RAM Check Error An error has been detected in operation checks on the RAM in slot 2
35 Slot1 RAM Spec Error Check the specification and install in slot 1 RAMs supported by the product
40 CU EEPROM Error The EEPROM mounted on the CU board needs to be replaced
41 CU Flash Error The CU Flash needs to be replaced
43 Flash File System Version Mismatch Seek Service if restarting the printer and initialising the flash memory does not correct the problem
42 Flash File System Error Seek Service if restarting the printer and initialising the flash memory does not correct the problem
43 PS Flash File System Error An Flash Memory error has occured and the printer needs to be serviced if restarting the printer does not correct the problem
51 CU Fan Error The CU cooling fan needs to be replaced if restarting the printer does not correct the problem
70 Postscript Failure An error has been detected in your printer's Postscript Core.
72 Engine Communication Error A communications error has occurred between CU and PU boards.
73 H/W Overrun Detect An error has been detected in your printer's hardware input area.
74 F/W Overrun Detect Occurs when the firmware is unable to set video data in response to video DMA's data request.
75 VIC Limiter An error has been detected in your printer's
80 Parameter I/O Error An error has been detected in your printer's Input/Output area.
81 Parameter Consistency Check Error The EEPROM and flash memory reformatted and initialized.
102 Engine RAM Error An error has been detected in your printer's engine RAM.
103 Engine SRAM Error An error has been detected in your printer's engine SRAM.
104 Engine EEPROM Error An error has been detected in your printer's engine reading/writing the EEPROM at power-up.
105 Engine EEPROM Missing Error An error has been detected in your printer's Engine
106 Engine Control Error An error has been detected in your printer's Engine Controller.
122 Power Supply Fan Motor Error An error has been detected in your printer's Power Supply Fan Motor.
123 Humidity Sensor An error. has been detected in your printer's Humidity Sensor
124 Temperature Sensor An error has been detected in your printer's Temperature Sensor.
127 Fuser Unit Fan Error An error has been detected in your printer's Fuser Unit Fan Error.
131 LED Head Missing, Color: Yellow When yellow LED head connection cannot be detected
132 LED Head Missing, Color: Magenta When magenta LED head connection cannot be detected

133 LED Head Missing, Color: Cyan When cyan LED head connection cannot be detected.

134 LED Head Missing, Color: Black When black LED head connection cannot be detected.

140 Drum Up/Down, Color: Yellow An error has been detected in your printer's Yellow Drum
141 Drum Up/Down, Color: Magenta An error has been detected in your printer's Magenta Drum.
142 Drum Up/Down, Color: Cyan An error has been detected in your printer's Cyan Drum.
150 Drum Fuse cut NG, Color: Yellow An error has been detected in your printer's Drum Fuse.
152 Drum Fuse cut NG, Color: Cyan An error has been detected in your printer's Drum Fuse.
153 Drum Fuse cut NG, Color: Black An error has been detected in your printer's Drum Fuse.
155 Fuser Unit Fuse cut NG An error has been detected in your printer's Fuser Unit.
154 Belt Unit Fuse cut NG An error has been detected in your printer's Belt Unit.
160 Toner Sensor Error, Color: Yellow An error has been detected in your printer's Toner Sensor.
161 Toner Sensor Error, Color: Magenta An error has been detected in your printer's Toner Sensor.
162 Toner Sensor Error, Color: Cyan An error has been detected in your printer's Toner Sensor.
163 Toner Sensor Error, Color: Black An error has been detected in your printer's Toner Sensor.
170 Upper Thermistor, State: Short An error has been detected in your printer's Upper Thermistor.
171 Upper Thermistor, State: Open Restart the printer. If the problem continues the printer will need to be serviced
172 Upper Heat Temp, State: High An error has been detected in your printer's Upper Heat Temp.

173 Upper Heat Temp, State: Low Turn the printer off to let it cool down, then restart the printer.

181 I/F Error, Loc. Duplex An error has been detected in your printer's Duplexer.
182 I/F Error, Loc. Tray2 An error has been detected in your printer's Tray2.
187 I/F Error, Loc. Control Pnale An error has been detected in your printer's Control Panel.
190 System Memory Overflow An error has been detected in your printer's System Memory Overflow.
191 Page Memory Overflow An error has been detected in your printer's Page Memory Overflow.
200 PU F/W download Check Sum Error Error during PU flash download
201 PU F/W Flash Write Error An error has been detected in your printer's PU F/W Flash Write Error.
202 PU F/W Flash Data Missing An error has been detected in your printer's PU F/W download Check Sum Error.
203 Engine Page Sequences IMAGACK Error An error has been detected in your printer's Engine Page Sequences IMAGACK Error.
204 EnginePageSequences IMGSET Error An error has been detected in your printer's Engine Page Sequences IMGSET Error.
2005 Oki Data Americas, Inc.

Sep 14, 2012 | OKI C5500n Printer

2 Answers

Laser scanner unit error. Turn off the printer, and then turn it on again. If the same error occurs, turn off the printer, then contact the store you purchased the printer, or a service representative....


aser scanner unit error.
Turn off the printer, and then turn it on again. If the same error occurs, turn off the printer, then contact the store you purchased the printer, or a service representative. When contacting the service representative, inform them of the error code displayed and symptoms.
Error Code: E100 0000

Mar 26, 2012 | Canon LASER SHOT LBP-2900 Printer

2 Answers

Error code 6202


Thank you for contacting FixYa printer support. Error: "Printer error" (6202) Published 08/25/2010 11:38 AM ' Updated 05/20/2011 09:04 AM ' Answer ID 1247

How do I resolve the error message "Printer error" (error code 6202)?
To resolve this error:

  1. Disconnect the power adapter from the printer.
  2. Wait 30 seconds to allow the printer to reset.
  3. Connect the power adapter to the printer. Turn the printer on if necessary.

When the printer is ready (no error message), upgrade the firmware for your printer:

  1. Locate and select the firmware for your printer.
  2. Follow the instructions to install the firmware.

If the error continues and you cannot upgrade the firmware, contact Kodak Technical Support.

Hope this helps helps. Please keep us updated and remember to rate this answer.

TF



Jun 11, 2011 | Office Equipment & Supplies

2 Answers

Printer error error code 3807


From the kodak website:

Error "System status failed" (3807)

How do I resolve the error message "System status failed" (error code 3807)?

To resolve the error message "System status failed" (error code 3807):
Disconnect the power adapter from the printer.
Wait 30 seconds to allow the printer to reset.
Connect the power adapter to the printer. Turn the printer on if necessary

If the error continues:
Open the printer access door.
Remove and install the printhead two times.
Close the printer access door.
Wait until the printer is ready to use.

If the error is resolved, upgrade your printer's firmware.

If the error is not resolved, contact kodak.

Hope this helps

Jan 09, 2011 | Kodak ESP 5 Printer

1 Answer

Ink system failure....error code 0xc19a0013....what is this error code and how do i clear it....


What is HP Printer Error 0xc19a0013 & How to Solve the Error ? 0xc19a0013 ink system failure error shows in the control panel of printer.
Reason of occurring this error message is listed below:
  • HP printer setup may not be installed properly.
  • Printer cartridges low message.
  • Printer cartridge is damage or not inserted properly.
How to Solve "0xc19a0013" Error Code for HP Printer
  • Change low or empty cartridges: in case ink alert message is display before this message. Changing the cartridges may solve the issue.
  • Make sure the printer cartridge is installed or inserted correctly
  • Remove the printer cartridge and reinstall that.
  • Use HP Printer Automatic Cleaning Utility to Printheads:In case the error message is occurring ,use automatic cleaning utility of printer for printhead cleanup
  • Update the Printer Drivers :It may happens due to outdated printer drivers. We recommend you this to update your HP printer drivers on regular bases for smooth and flawless printing
In case your HP printer still display the error message best option is to dial HP Printer technical support Phone number-1-800-436-0509 (US), +44-800-078-6054 (UK), +61-1800-769-903 (AUS)
1 800 436 0509 HP Printer Technical Support Phone Number

Jan 04, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

I have canon s 300 printer sr no FAYS 12715 some how it does not take paper and green and subsequent yellow light blinking


here are some error code list for you for your s300 printer.

Got this from slayo.com

hope this list will help you find answers to your questions. Goodluck!

ERROR CODE LIST
Error codes are displayed on the monitor of the host computer connected to the printer. For error
code display, keep the status monitor open.
Error Code
Error Corrective Action
1000 Paper out error Load paper, and press RESUME button.
1200 Front cover open error Close front cover.
1300 Paper jam error Remove jammed paper, and press RESUME button.
1401 Head ID error Replace print head, as it has failed.
1403 Head temperature sensor rank error Replace printer, as it has failed.
1405 Head EEPROM error Replace print head or printer, as one of the two has failed.
1700 Waste ink near-full error Replace printer, as it has failed.
5100 Carriage error Replace printer, as it has failed
5200 Head temperature rise error Replace printer, as it has failed
5400 Printer temperature rise error Replace printer, as it has failed
5B00 Waste ink full error Replace printer, as it has failed
5C00 Purging operation error Replace printer, as it has failed
5800 EEPROM/NVRAM error Replace printer, as it has failed
6810 EEPROM print head information error Replace printer, as it has failed
Operator Call Error
Orange lamp
Error Corrective Action
2 times Paper out error Load paper, and press RESUME button.
3 times Paper jam error Remove jammed paper, and press RESUME button.
6 times Print head not-installed error Install print head.
7 times Print head error Replace print head, as it has failed.
8 times Waste ink near-full error Replace printer, as it has failed.
Service Call Error
Toggle blinking
Error Corrective Action
2 times Carriage error Replace printer, as it has failed.
4 times Purge error Replace printer, as it has failed.
6 times Internal temperature rise error Replace printer, as it has failed.
7 times Waste ink full error Replace printer, as it has failed.
8 times Print head abnormal temperature rise error Replace printer, as it has failed.
9 times EEPROM error Replace printer, as it has failed.
10 times EEPROM print head information error Replace print head or printer, as one of the two has failed.

Sep 11, 2009 | Office Equipment & Supplies

2 Answers

Hp2300 laser printer


Hi,

52.x PRINTER ERROR alternates with To continue turn off then on Possible printer control panel error messages 52.0 PRINTER ERROR 52.1 PRINTER ERROR 52.2 PRINTER ERROR Description A temporary printing error occurred. The x can equal one of the following: 0 = Scanner error 1 = Scanner startup error 2 = Scanner rotation error This error can also indicate a problem with the shutter tab on the print cartridge. Action
  1. Turn the printer power off, and then turn on the printer power.
  2. If the message persists, check the print cartridge for damage.
    1. Verify if the shutter tab on the cartridge is broken or damaged. click on the below link. Shutter tab on the print cartridge
  3. 1 - Shutter Tab
  4. Replace the cartridge if damaged.
If the message continues to persist, then download the printer software based on operating system and reinstall.

HP Laser-Jet 2300d Printer Software


Regards
Chittaranjan

Dec 11, 2008 | HP LaserJet 2300d Printer

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