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Yes an amp that is not working could cause this to happen. But I would check it out a little more because when you did the speaker test and all the speakers worked then that doesn't sound right. Find the amp and it could be just a loose connection that is giving you all these problems. Good Luck
It sounds like you may have the negative and positive polarity wrong usually to the speakers. I suggest to use black for negative and red for positive so that each speaker is correct. Speaker wire is good but for self installs its a common mistake.
Park your truck in a silent place (best time to do at night) ask someone to get close to any speaker and in a silent place and turn on the radio. When turning on there should a slight "click" sound in the speaker. If there is a click sound then tune to other radio station and try if still no sound then there is a problem with your receiver circuit. If there was no click sound then either: Your radio amp circuit is gone or Wire connecting speaker are broken
You can trace the broken wire by physically checking the wire from speaker to head unit, if its fine then your radio needs repair.
i would take back to the repair shop and tell them some one had tampered with the unit
had to reset station and push in your faceplate on radio but since they worked on car no sound from radio ... let them fix it or do what ever it takes to get you the anwsers to why it won't work to produce any sound...