Question about Datamax I-4308 Thermal Label Printer

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Dear Sirs, I have a DATAMAX I 4308 ,I am very satisfied with him. Sometimes when I print on low speed after 20 min.labels are printed discontinuosly I had on display MOTOR THROTTLING ,printer stopped and I have to wait a lot to start again. Also another problem: during printing device stops suddenly,no error on display ,after turn off from supply and turn on starts again after we cancel nr of labels . It happens 3 times/day without any warning

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Motor Throttling is a warning message designed to protect and prevent the power supply and motor from overheating. It occurs after 30 minutes or so of continuous printing and printing slows down to about half the speed. It will eventually go back to printing regular speed, but if it's that much of annoyance it can be disabled under the printer menu under print control. If you wish you can do that.

Posted on Jun 05, 2010

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