Question about Microsoft Office Professional 2007 Full Version for PC

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Outlook 2007 Not Responding

Doing the simplest of tasks, such as deleting emails or sending an email, causes the Program Not Responding error on my newly installed Outlook 2007? Sometimes it will come back in minutes & sometimes not at all requiring a restart. Any ideas what may be causing this??

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  • corinne_m Apr 16, 2008

    Whenever I open outlook it stops responding and hangs forever (or it would if I let it!). I have to force it to close/restart etc and it takes about a dozen further attempts (usually all morning!) to get access to my email. Thank god for my webmail access!!!

  • Anonymous May 07, 2008

    i opening now outlook prepare to install but i have alredy


  • bengaitho Sep 03, 2008

    everytime i click send or highlight an email outlook 2007 just freezes its soo frustrating

  • Anonymous Sep 15, 2008

    I have just installed Office 2007. Outlook uses an Exchange server. My end user can receive emails, but when he tries to send a new email, reply or forward an email the program stops responding.

  • CougarMagnum Sep 16, 2008

    Hello All,

    So here's my problem. I have just completed a rollout of Office 2007 at a client. One of the big-wigs is having an issue. He receives emails and can read them and their attachments. But if he attempts to forward or reply to the email Outlook stops responding and must be restarted. The same goes for creating and sending new emails as well. I can't even save a new email as a draft without the whole program crashing. Here is what I have tried. Removing add-ins, disabling security (ESET's NOD32 by the way)even an uninstall/reinstall. For some reason if I start Outlook in safe mode it will work, but that is merely a "band-aid" solution. Please help.

    Oh, this is an XP Pro machine w/ Intel Core Duo 1.7GHz CPU and 2GB of RAM in an SBS 2003 environment with Outlook working through Exchange. Thanks.

  • nekaslova Nov 09, 2008

    When I click Send button, MO 2007 stop responding and after 3 minutes message is sent and everything is back to normal. This problem has start after 2 years of using program. Nothing was changed that I know.

  • Anonymous Dec 15, 2008

    outlook not responding

  • beachwitch
    beachwitch Dec 30, 2008

    I have the same issue, but it also happens when i open other programs. However, 99.9 % of the time it is with outlook.

  • desertwoman1 Jan 06, 2009

    I also have a very, very slow response with all activities within Outlook 2007, using Vista.

    Please notify me if anyone comes up with a fix that works.

    Thanks so much,



  • augusta surijah
    augusta surijah May 11, 2010

    What is your computer specification?
    What other programs in the same computer? Do you still have the "older" microsoft Office?



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If you have already installed SP1 for Office 2007, see hotfixes at If it still occurs, though it should not, suggest contacting support.

Posted on Apr 21, 2008

  • Cheryl Whalen Apr 21, 2008

    Further info: If using Word as e-mail editor (default), this is a known problem with the program, reference to note that Word will have to be closed - at least until MS gets around to correcting this issue. If this provides the answer to the problem please rate FixYa - thanks!

  • Cheryl Whalen May 05, 2008

    Dogbreath98 :

    Wanted to check back with you to ensure that you followed the link and obtained resolution to your issue. As you can tell from the response, I spent a fair amount of time researching on your behalf to provide the exact solution to your problem. If you still need further assistance, please post back to let me know what that might be, and if not I would appreciate it if you could please rate at FixYa! Thank you for your consideration!

    By the way, I thought you might want to be aware that I pursued and sent feedback to MS in regard to their failure to solve this problem, which has been a known issue through three releases of their software:

    It seems completely irresponsible for MS to ignore such a big issue regarding two of the most utilized programs within the suite, particularly when Word is set as the default email editor in Outlook. This should receive more attention and be corrected by MS without further delay - three releases of software with the same issue is not conceivable. Thank you.


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Well, this problem might be related to outlook application. so you should quit the application from task bar and reopen it. this will start working fine. for more information you may visit : My Outlook Not Responding Outlook Troubleshooting Down reporter

Posted on Feb 24, 2017


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