Question about Fisher and Paykel GWL11 Top Load Washer

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My BELOVED gwl11 now only pumps into the basket, not into the drain hose. What do you think? How much does a new "brain" cost? Thx

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Hi just read your posting.There are a couple of reasons why your machine is not draining the water throe the drain hose.If your machine has an Efficiency button then the fault on it will only be the pump.If your machine has no Efficiency button then the fault will be either the water divert-er or the motor controller or "brain" . If you have access to an electrical test meter I can guide you throe finding and rectifying this fault.Please reply for further help.Hope this helps.

Posted on Jun 05, 2010

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Posted on Jan 02, 2017

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Help F&P MW511 beeping and not draining


You have Error code 37,
37.
(00100101) Pump Blocked Error (No change in the water level)
While draining, the water level reading from the pressure sensor has not changed for over 3 minutes. There are three likely reasons for this fault. One is that the drain hose or the pressure switch hose has been squashed or kinked and the pump out rate has been dramatically reduced. The second possibility is that the pump is partially or fully blocked. The third is that the pump is not operating due to Motor Control Module, wiring or pump failure. This fault could also appear if the machine is pumping to an unusually high head of drain hose or into an extended length of drain hose. The fourth possibility is a diverter valve fault or blockage, water level is not altering as the diverter is stuck in the recirculation mode, giving the module the appearance the pump is not lowering the water level.
Primary Source:
Action:1)
Pump System.
Check that the drain hose has not been kinked.
2) Check the length of the drain hose and try to reduce the length if
excessively long. A 39.36in / 1 metre extension hose of the same diameter fitted to the existing drain hose is the maximum allowable length.
3) Check for open circuit windings in the pump. (Note: Pumps are
fitted with a thermal cut-out, which will reset on cooling.)
4) If the basket is empty of water, remove the pump from the pump
housing and check that it is not blocked. Also check the drain hose is not blocked.
5) If the basket contains water, then service the pump from the top of
the machine by removing the top deck and inner basket. Bail out the water, remove the pump cap and hood and clear the restriction.
Secondary Source: Wiring.
Action:
Tertiary Source:
Action:
1) Check the pump harness is connected correctly to the pump. 2) Check continuity of the pump harness.
Motor Control Module module.
Activate the pump by operating the machine in spin mode. Check the pump is rotating. If it is not operating, and Primary and Secondary checks have been performed, then replace the Motor Control Module.

Jun 10, 2013 | Fisher and Paykel GWL11 Top Load Washer

1 Answer

'Fault 37' appears on the screen of my Intuitive Eco washing machine


This is info for Error code 37,
37.(00100101) Pump Blocked Error
(No change in the water level)
While draining, the water level reading from the pressure sensor has not changed for over 3 minutes. There are three likely reasons for this fault. One is that the drain hose or the pressure switch hose has been squashed or kinked and the pump out rate has been dramatically reduced. The second possibility is that the pump is partially or fully blocked. The third is that the pump is not operating due to Motor Control Module, wiring or pump failure. This fault could also appear if the machine is pumping to an unusually high head of drain hose or into an extended length of drain hose. The fourth possibility is a diverter valve fault or blockage, water level is not altering as the diverter is stuck in the recirculation mode, giving the module the appearance the pump is not lowering the water level.
Primary Source:
Action:1)
Pump System.
Check that the drain hose has not been kinked.
2) Check the length of the drain hose and try to reduce the length if
excessively long. A 39.36in / 1 metre extension hose of the same diameter fitted to the existing drain hose is the maximum allowable length.
3) Check for open circuit windings in the pump. (Note: Pumps are
fitted with a thermal cut-out, which will reset on cooling.)
4) If the basket is empty of water, remove the pump from the pump
housing and check that it is not blocked. Also check the drain hose is not blocked.
5) If the basket contains water, then service the pump from the top of
the machine by removing the top deck and inner basket. Bail out the water, remove the pump cap and hood and clear the restriction.
Secondary Source: Wiring.
Action:
Tertiary Source:
Action:
1) Check the pump harness is connected correctly to the pump. 2) Check continuity of the pump harness.
Motor Control Module module.
Activate the pump by operating the machine in spin mode. Check the pump is rotating. If it is not operating, and Primary and Secondary checks have been performed, then replace the Motor Control Module.

Feb 26, 2013 | Fisher and Paykel GWL11 Top Load Washer

1 Answer

My 6.5 smart drive gets to rinse cycle then stops with it beeping until i press a button the led lights that stay on are 3,6, and 8 what does this mean. It's less than 2 yrs old. any ideas on this


That is Error 37 pump blocked.
37.(00100101) Pump Blocked Error (No change in the water level)
While draining, the water level reading from the pressure sensor has not changed for over 3 minutes. There are three likely reasons for this fault. One is that the drain hose or the pressure switch hose has been squashed or kinked and the pump out rate has been dramatically reduced. The second possibility is that the pump is partially or fully blocked. The third is that the pump is not operating due to Motor Control Module, wiring or pump failure. This fault could also appear if the machine is pumping to an unusually high head of drain hose or into an extended length of drain hose. The fourth possibility is a diverter valve fault or blockage, water level is not altering as the diverter is stuck in the recirculation mode, giving the module the appearance the pump is not lowering the water level.
Primary Source:
Action:1)
Pump System.
Check that the drain hose has not been kinked.
2) Check the length of the drain hose and try to reduce the length if
excessively long. A 39.36in / 1 metre extension hose of the same diameter fitted to the existing drain hose is the maximum allowable length.
3) Check for open circuit windings in the pump. (Note: Pumps are
fitted with a thermal cut-out, which will reset on cooling.)
4) If the basket is empty of water, remove the pump from the pump
housing and check that it is not blocked. Also check the drain hose is not blocked.
5) If the basket contains water, then service the pump from the top of
the machine by removing the top deck and inner basket. Bail out the water, remove the pump cap and hood and clear the restriction.
Secondary Source: Wiring.
Action:
Tertiary Source:
Action:
1) Check the pump harness is connected correctly to the pump. 2) Check continuity of the pump harness.
Motor Control Module module.
Activate the pump by operating the machine in spin mode. Check the pump is rotating. If it is not operating, and Primary and Secondary checks have been performed, then replace the Motor Control Module.

Jan 01, 2013 | Fisher and Paykel GWL11 Top Load Washer

1 Answer

Won't drain


the problem is either your pump or your hoses. this an easy fix. all you need is a screwdriver and a bucket to catch water. 1st unplug the machine and remove the drain hose from the drain. then try to drain the water from the washer by plugging it back in and setting the washer to drain. if no water comes out of your drain hose then you know your plumbing is ok. next put the drain hose back in the drain and take the cabinet of your washer. you will see your pump with 2 hoses connecting to it. one hose connects to the basket and the other to the drain. disconnect the hose coming from the basket and if water comes out then you know the basket is not blocked with any article of clothing. if both check out ok your problem would be the pump. write down the model and serial number to your washer and buy a pump. they are only about 15.00. remove the old and install the new. having a repairman like me install would cost about 150.00, so i advise you to do it yourself or have a friend help.

Jun 24, 2011 | Washing Machines

1 Answer

Tub is full and won't run or drain


Hi, the problem is either your pump or your hoses. this an easy fix. all you need is a screwdriver and a bucket to catch water. 1st unplug the machine and remove the drain hose from the drain. then try to drain the water from the washer by plugging it back in and setting the washer to drain. if no water comes out of your drain hose then you know your plumbing is ok. next put the drain hose back in the drain and take the cabinet of your washer. you will see your pump with 2 hoses connecting to it. one hose connects to the basket and the other to the drain. disconnect the hose coming from the basket and if water comes out then you know the basket is not blocked with any article of clothing. if both check out ok your problem would be the pump. write down the model and serial number to your washer and buy a pump. they are only about 15.00. remove the old and install the new. having a repairman like me install would cost about 150.00, so i advise you to do it yourself or have a friend help.

Take care

Jun 14, 2010 | Washing Machines

1 Answer

Washer won't drain


The problem is either your pump or your hoses. This should be an easy fix. All you need is a screwdriver and a bucket to catch water. 1st unplug the machine and remove the drain hose from the drain. Then try to drain the water from the washer by plugging it back in and setting the washer to drain. if no water comes out of your drain hose then you know your plumbing is ok. Next put the drain hose back in the drain and take the cabinet off your washer. You will see your pump with 2 hoses connecting to it. One hose connects to the basket and the other to the drain. Disconnect the hose coming from the basket and if water comes out then you know the basket is not blocked with any article of clothing. If both check out ok your problem would be the pump. Write down the model and serial number to your washer and buy a pump. They are only about $15.00. Remove the old and install the new. Having a repairman install would cost about 150.00, so i advise you to do it yourself or have a friend help

Jun 12, 2010 | GE WBSE2090A Top Load Washer

1 Answer

At the end of a cycle, water has accumulated in the bottom of the machine and laundry comes out wet. The machine is in a basement and worked fine, but we decided to clean up the original installation...


Several possible causes of a top load washer not fully draining.
a.) Kinked or obstructed drain hose
b.) New drain outlet is too high and the pump is not powerful enough to fully drain the washer
c.) Failing pump motor, that does not fully drain the washer.
Ask more questions if this info does not help resolve the problem. We can solve this!

Jan 03, 2010 | Fisher and Paykel GWL11 Top Load Washer

2 Answers

GWL11 fails to drain


I had the same problem. After bailing out the water, I tipped the machine and saw a knee high panty hose caught up in the fan on the bottom. I removed that, checked to make sure the fan could spin freely, and viola! problem solved!

Jun 20, 2009 | Fisher and Paykel GWL11 Top Load Washer

2 Answers

Too many suds


Most probably a blocked or partially blocked pump.

Sep 18, 2008 | Fisher and Paykel GWL11 Top Load Washer

1 Answer

Fisher and Paykel GWL11 Question


no belts ..direct drive ..lean washer back pump is a twist lock no tools needed hose clamp can be removed with fingersremove pump and ck for lock impeller also ck the diverter valve just behind pump

Jul 16, 2008 | Fisher and Paykel GWL11 Top Load Washer

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