Question about Microsoft Xbox 360 Console

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I have a red ring

I want to send my console for repair do i need any insurance or anything

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Hello if you had the console less then 3 years they will swap it for new 1 go online check it out good luck


Posted on Jun 05, 2010

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1 Answer

Xbox turns red when turned on

I'm pretty sure you got the red ring of death. To fix this you'd need to send your Xbox in. What I did is I went on craigslist and found a guy to repair it for me for cheaper.

May 28, 2013 | Video Game Consoles & Games

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3 red rings flash when turning on my xbox

oooowww you have the red ring of death u need to send it in and get it repaired by a pro call microsoft they can tell you more.

Feb 01, 2010 | Microsoft Xbox 360 Elite Console - Black

2 Answers

My xbox has the red ring of death,how do i fix it?

If you get Red Ring of Death you need to first check how may red rings are you getting and do you see any error message on screen with red ring or the console does not start at all

When there is a general hardware failure. While this can be caused by any part(or lack thereof) on the 360, the general cause is from excessive heat, which stresses the solder joints on the CPU and GPU

What Do The Red Light Errors Mean?
  • 1 light means you have had general hardware failure. If you to send it in to get it repaired, without a warranty would cost. Not to mention it can take up to a month for you to get your system back.
  • 2 lights mean your console is over heating---TURN IT OFF NOW TO AVOID SERIOUSLY DAMAGING YOUR SYSTEM!
  • 3 lights also mean general hardware failure.
  • 4 lights simply mean there is a problem with the AV cable. Check the connection and replace if necessary.
basically when you get a RRoD you can try cleaning the connection point of your AV cable but if it does not work please send it to MS Support for repairs, i had 3 Red light problem and with error message E74 i send it Microsoft Support as my console was under warranty

Nov 19, 2009 | Microsoft Xbox 360 Console

1 Answer

Red tint on xbox 360 display

From what i understand, any strange video problem is typically a telltale sign that a red ring of death is in the near future. In past consoles I've repaired, people have complained about "tinting", "lines", etc etc.... if your console is still under warranty, I would suggest sending it back to them. Or you can find someone like myself who does repairs.

Nov 16, 2009 | Microsoft Xbox 360 Console

2 Answers

4 lights on the front ring of console flashing red. Checked AV connections O.K. and power is on.

This is called the Red Rings of Death. You need to either get a new xbox, or if your warranty is still good, send it in to microsoft so they can fix it.

Nov 13, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox has 3 red rings. Do I need to send it in to have it repaired

If they are 3 flashing red lights, then you will most likely have to send it in to get repaired. Just call 1-800-4-MY-XBOX (1-800-469-9269) and they will walk you through a couple of steps to determine whether you need to send it to get repaired or not.

Microsoft has more information online for you as well:

It is most likely the infamous "RROD" or "Red Rings of Death" that have plagued the Xbox 360 since it's release.

Oct 21, 2009 | Microsoft Xbox 360 Console

2 Answers

My red death three ring light is not working on my xbox 360

3rrod is a common fault with the 360, it says that its a "general hardware failure" which could mean anything
really. In truth its the lead free solder that cracks with so much heat and as a result the Xbox 360 fails
causing the 3rrod (3 red rings of death).

You will need to get a 3rrod repair kit or get someone to fix it for you, there are guides available on the
internet. Im in the middle of producing one right now that i will make available free of charge for all fixya

Sep 26, 2009 | Microsoft Xbox 360 Console

1 Answer

Does the xbox 360 get checked before they send you a reapir cause I called microsft and im geting a repair its just that sometimes the three red rings dont pop up it just boots ok I dont want them to think...

They will test it thoroughly, if it has a tendency to red-ring they will find it, do not worry. They will not just send it back to you, if anything they will call you first and you can explain it further.


Aug 30, 2009 | Microsoft Xbox 360 Pro Console

4 Answers


just got mine fixed call1-800-469-9269 took one week to get it back one of the first xbox 360 to come out . red death ring is because it over heated .didnt cost me anythang they even sent me the boxes to ship it in

May 16, 2009 | Microsoft Xbox 360 Console

1 Answer

X box 360 red ring

You can go to any Best Buy and go to Customer Service. They'll be able to look up if you purchased their PRP. If you did purchase this plan, they'll be able to exchange the unit for you on the spot.

Unfortunately, if you didn't go with the plan, you might have to contact Microsoft support and ship out the Xbox for a few weeks to get repaired.

Jun 19, 2008 | Microsoft Xbox 360 Console

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