Question about Neff 24 in. S5453X1 Built-in Dishwasher

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Our Neff S5454x1/21 dishwasher has occasionally stopped/stuck

Our Neff dishwasher has occasionally stopped/stuck with 1 minute left in the cycle and is cold inside when opened and some minor evidence of not washing/rinsing properly

if forgotten it has taken 5 hours to finish

I have tried resetting program/timer. It doesn't do it every wash

we have run a Finish cleaning product cycle and checked all filters are clean

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  • Neff Master
  • 3,247 Answers

Looks like the heater unit has packed up.

I cannot seem to find the actual model you have anywhere on the internet. But I am assuming you connect the dishwasher to cold water inlet and it is meant to have a heater.

Are you in UK or Europe. Bosch also makes parts for the NEFF dishwasher but I am not able to find spare parts for your exact model.

Please post a comment.

Posted on Jun 05, 2010

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6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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Hi,

The offending parts are on the left hand side of the machine (viewed from the front). You need to remove a screw (or two?) at the back top edge of the side panel which will then lift upwards and come off.

Before I did my fixit I phoned Neff service (actually BSH appliance care) who quoted me £60.50 for the first half hour then £45/hour plus parts or £159 for 12 months parts and labour. A bit of a no brainer! Anyway, I provisionally booked a service call but said I would call back to confirm.

2 days later I still had the machine pulled out and the panel off because I was testing it. Phone rings - service engineer to say he's on his way. Thought he may as well look at it anyway. He said I'd done exactly what he would have done except he'd have used new part instead of cleaning out the original. He even cancelled the call off his system so no call out charge!! He also told me that 1 minute on the timer display is actually an error code not the actual time left.

Be warned - after the fix I ran the machine on a rinse cycle - completed ok. Put it on an auto wash cycle and it stuck with 1 minute to go! Much swearing and cursing!!
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I took some photos whilst I was doing the repair - I can email them to you if you want.

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