I can ping my printer, but it will not recognize it on my network when I try to add it. I have tried the install disc, but it has the same issue--- printer does not show up. I do not have a USB, so I am trying to add the printer via CAT5. Again, I CAN ping and receive a reply every time.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Most router (DHCP servicer) issue an IP to any device on the network, is your PC on the the same subset of the network? Can you ping the printer? Check your printer and device property, make sure you have the same IP address and you're on the same subset.
You din't wrote what's the model of your printer, but I think we can find a solution: 1. Try to ping the IP adress you assigned to the printer. If that works, please download the latest drivers or installation software from the manufacturer of your printer (or second option use the installation disk that came with your printer). If it does not reply to ping, be sure the IP adress you assigned to the printer is in same range as the IP adresses on your network. 2. It is possible that the installation software itself manage to find the printer on the network, and that means the problem is solved 3. If not, install the printer as it is local attached (e.g USB or LPT port) 4. After installing as local printer, please go to printer proprieties, go to port, choose add a new port, choose standard tcp/ip port and write for the port the IP adress you assigned to the printer. 5. Apply changes and ...that's it.
Go to the printer and print out the Configuration Page. Find the IP address of the printer and try to ping it from the computer. If you can ping the IP address then we need to setup your computer to print to the right IP address. If you cannot ping the IP address then there is an issue with the Printer. Go to the printer and try to find out if the IP address is set to manual or automatic, if manual then set the IP address, Sub-net mask and Gateway to your network settings. Reboot the router and try to ping again, this should allow you to ping the printer.
Now on the computer add the printer locally to the computer using the IP address as the port. You might need to add the port if it does not already exists.
What type of printer are you having a problem with? Is it on and do you see any error messages on the printer? How is it connected to the computer? Do you have the driver installed? Some printers need to have the driver installed with a USB connection before moving to a network install. (For all-in-ones, the driver/software must be installed before you connect the data cable.)
If a wired connection, try new cables (fully seated) and different ports. If it is a USB connection, try a direct connection if the printer is connected to a USB hub or print server. Make sure that the cord is 6' or shorter. Check if other devices work. (I've seen a few computers loose their USB ports for no apparent reason. On desktops, try rebooting the computer and uninstalling the USB drivers and rebooting again. This is in the Device Manager for Windows machines. On a few laptops, sometimes removing the battery and the power adapter will reset the ports.)
For network connections, make sure that your network is up and that you aren't getting signal loss issues (for wireless networks). Try a wired connection to check for network loss. To check a network, I tend to check a few points with the ping command. For Windows, launch the Command prompt and ping the numerical IP location of your router. Then ping the IP location of the DNS server. Can you see the printer on your list of network places. (The format for ping is ping 192.168.1.1 or ping www.google.com followed by enter. The returned message will be either the time for a small packet of data to go to the location and return or a connection timed out.)
If you are losing your network connection, reboot your router and broadband modem. (Try rebooting the router first.) Make sure your firewall is not blocking access to the printer.
I hope this helps. Please write back for more information with specifics for your printer.
First you would make sure the printer is connected to the network and working. Leaving the printer & any other computer using the network on start your Mac Book. It should be automatically recognized on the network. You will then need to use the add printer wizard and find your shared printer info. Once it recognizes the printer it will install the driver so that you will be able to print from the Mac as well as any other computer on the network. Hope this helps.
GO to the controll pannal and printers and say add printer choose network printer if u know the ip just put your ip address and say next it should detect it if not try to go to command promt and ping the ip with the ping command
if it gets the repply frmtheip so its comunicating