Question about Logitech QuickCam Connect Webcam

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Hi, I have a Logitech V-UBC40 webcam Messenger 9.5. The driver instalation CD is corrupted and hence i cannot download the drivers to install the cam. i did go to the logitech website and downloaded the drivers for this particular cam. But i have a problem once again at hand and that is my computer is not detecting the cam even though the installation is done correctly. Could you please let me know why it says that the camera is unplugged when it has been plugged in...please help Many Thanks, Rooya

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Posted on Jun 06, 2010

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Hi Rooya,

Dissapointed to hear that Logitech V-UBC40 webcam not working. Well, here is a list of information I gathered for you and hope to work;
CONFIGURE SOFTWARE
Its good practice to disconnect and re-connect your webcam before you start - if you have been using it elsewhere the Yahoo software may have difficulty in locating it. Mine, I just unplug it from the USB and plug it back in, if yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.
Of all the chat programs, Yahoo is the most painful software to set up but if you follow these instructions you should be ok.

INTERNET CONNECTION
Webcam connected
Open messenger - on top toolbar. Left click ( > ) Messenger > Preferences > Connection - Select 'no proxies' or 'connect direct to the internet' depending on the version of messenger you have
make sure your internet connection and country are correct in the lower two boxes > Apply > OK

TESTING
> Messenger > My webcam - the warning panel will launch, click 'OK' and your webcam will start. You should be rewarded at this stage with your happy smiling face.

SET WEBCAM DEFAULT
With webcam still running > Messenger > Preferences > Webcam > Camera Source - set your webcam as default using dropbox. > Camera Settings - adjust settings to suit. > Apply > OK
Take a note of any additional software, if you have multiple choice for Camera Source, you may wish to uninstall any redundant webcam software later to prevent conflicts

PERMISSION OPTIONS
> Messenger > Preferences > Webcam - make your selections ( who you will allow to view you) > Apply > OK

IN USE
When you are both on line and wish to show your webcam > Actions > 'Invite to view my webcam'.
Messenger 10:- > Actions > More Actions > invite to view my webcam. This will launch an invitation on your contacts screen when they 'Accept' your webcam broadcast will start- There can be considerable time lag ( +1 minute) before they see you, so don't be too impatient ( You can check the status on the bottom left of your webcam panel. You can 'drag and drop' the frame to a convenient location by grabbing the top border.

Your contacts may need to configure their connection the same as INTERNET CONNECTION above (Ignoring webcam connected) if they get a "webcam not connected" message

Sometimes you may have to broadcast the 'small image' option from the 'Webcam' menu on the top of your image frames. This happens when one of you is down on resources -its like sending a large photo by email - its quicker if you cut the size down
you can zoom up to 200% from the same menu when the webcam picture comes through

Use the 'Always on top' option from the 'webcam' menu - or your image will disappear when you type a message.

Moreover, please visit the provided link if you are using Windows Vista;
http://apcmag.com/logitech_limits_vista_support_to_threeyearold_peripherals.htm'

Regards,

Anirban Mazumdar



Posted on Jun 05, 2010

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