I had my battery changed recently and my car radio is now locked and goes into SAFE mode when switched on. Can someone please help me by supplying an unlock code which, Audi have quoted as...
Unfortunately I cannot supply you with a code but I can give you some very useful advice that will ensure you get your code direct from Audi for FREE!!
Not many people are aware of this and this is why Audi often try to pull this stunt where they will charge you for this code. However..... read on.....
When your Audi was supplied new it came with a keycard with your radio details and the code for the radio embossed on it. On the back of that card it clearly states and I quote as near as I can to the actual wording.
"In the event that your codecard is lost - please contact your Audi Network dealer and Audi will provide the owner with the code for your radio for FREE"
I know that you may have purchased your car second hand and not from new but that is not the point. Audi themselves have printed this on the back of the keycards supplied with these cars and you are entitled to get the code for free.
What happens is that as changes of ownership occur the keycards get lost and subsequent owners are not aware of this promise from Audi printed on the back of the card. Audi dealers will try to charge but they are NOT entitled to do this. If you run into any bother quote their own terms back at them and demand that they satisfy their own terms. If they do not capitulate tell them you want to speak directly with head office and that you will take it up with trading standards.
You will get your code - mark my words!
You should also be aware that these Audis cannot be decoded via serial except by the Audi Network from their own database and there is absolutely no other way of getting the code unless you send the radio to a specialist decoding workshop which will also cost around £40.
So - stand your ground - explain that you know your rights and you will get your code for free. One of the very few manufacturers that will supply for free - the other being Honda. The rest all charge.
Let us know how you get on. If you have any problems I may have an Audi Codecard here that I could scan for you but rest assured this is their own language and promise.
Hope it helps. Please do leave a vote for the solution.
Aug 31, 2011 |
Car Speakers & Subwoofers