Question about Kenmore 40494 / 40495 / 40499 Electric Single Oven

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My kenmore oven model 790 does not get hot.It is connected to a double breaker with red, black, white and ground cables. it on and when i try to bake or broil it does not get even warm. It is new and a i bought it on ebay. please help.

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  • Master
  • 1,561 Answers

Hello,

If your oven won't get up to temperature, it is likely that either the thermostat needs to be adjusted or one of the elements has gone bad. Both fixes take little more than a screwdriver and a few minutes of your time

Place an oven thermometer inside the oven and shut the door.
Turn on the oven, set it for 350°F (180°C) and let it heat for 30 minutes.
Check the thermometer. Most thermostats are accurate to within 25°F (14°C). If yours is off by more than 50°F (28°C), the thermostat is bad and you will need to have a professional replace it. If your thermostat is off by less than 50°F (28°C), adjust the thermostat.

Locate the adjustment screw. On some thermostats, the adjustment screw is on the back of the thermostat knob; on others it's inside the thermostat shaft.

Posted on Jun 05, 2010

  • 3 more comments 
  • mannyfc21660 Jun 05, 2010

    THE OVEN WAS NEVER USED AND IT DOES NOT GET WARM AT ALL

  • Sulaimon Jimoh Olayemi Jun 05, 2010

    Hello,

    The process still continue with the below procedure.

    o make a temperature adjustment on the back of a knob, remove the knob
    and loosen the retaining screws on the back, using a Phillips
    screwdriver. Turn the center disk toward "Hotter" or "Raise" to increase
    the temperature, or toward "Cooler" or "Lower" to decrease the
    temperature. Tighten the screws, reinstall the knob and test the oven.
    Readjust the knob if necessary.

    To make a temperature adjustment inside the shaft, remove the knob and
    slip a thin flathead screwdriver into the knob until it engages the
    adjustment screw in the bottom. Turn the screwdriver clockwise to raise
    the temperature, counterclockwise to lower it. Each quarter-turn will
    move the temperature about 25°F (14°C). When you're
    done, reinstall the knob and test the oven. Readjust the temperature if
    necessary.

    Identify the bad element. Set the oven to broil and check the upper
    element. Then turn it to bake and check the lower one. Both elements
    should turn bright orange if they're operating correctly. If one is
    cold, it needs to be replaced. If they both seem to heat up, look for
    signs that one is damaged. It may appear to be melted in one spot, or
    one spot may not turn as bright a color as other parts.

    If you cannot carry the above troubleshooting on your, i strongly advice you get someone who can or perhaps, since you said the oven is new, you can return it with the complain and order for replacement.

    Take care.




  • Sulaimon Jimoh Olayemi Jun 05, 2010

    Hello,

    I strongly advice you return the oven with your complain that the oven never get hot or warm, with this, the unit will be replaced because many atimes, there are some ovens with factory problem, so it is advice you return it and order for replacement of the unit from ebay.

    Take care.


  • mannyfc21660 Jun 05, 2010

    THIS OVEN IS ALL DIGITAL, THERE NO KNOBS TO TAKE OUT AND ADJUS THE TEMPERATURE.


  • Sulaimon Jimoh Olayemi Jun 05, 2010

    Hello,

    I strongly advice you return the oven with your complain that the oven
    never get hot or warm, with this, the unit will be replaced because many
    atimes, there are some ovens with factory problem, so it is advice you
    return it and order for replacement of the unit from ebay.

    Take
    care.

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