Question about Hoshizaki Freezer Commercial Ice Machines - KM900MRH Commercial Ice Machine

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Hoshizaki KM-500MAH is making sliver/chip ice. I

Hoshizaki KM-500MAH is making sliver/chip ice. I just took it apart Memorial Day weekend and cleaned it with "Scale-Away" like I have done many times since we purchased it 5 years ago. This is the first time I have had the sliver ice problem. Directions?

Different problem: I replaced the bin control sensor last year as the ice would pile up above the original sensor and was told this would fix the problem; it didn't. Ice still piles up past the sensor. Suggestions?

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  • Dennis Boxerman Jun 05, 2010

    If the ice piles up past the sensor, what shuts off the machine? When you say sensor, are you talking about the bin t'stat? Let me know and we can go from there.

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Just to let you know you need to use nickel safe ice machine cleaner. and i hate to tell you this but if you are seeing silver chips in your ice your evaporator is shot. even if it is under warranty they will not give a new plate just for the reason of not using nickel safe cleaner. hope this helps you. i have seen this many times as im a service tech. alot of restaurant owners use coffee cleaner and also destroy their plates

Posted on Jun 05, 2010

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