Question about RCA F27625 27" TV

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Can you help me?

We have this tv, it works ok when connected to cable (Verizon Fios) directly from the wall, or with a dvd or xbox game, also we tried to connect it to two different set top boxes that work with other sets, one was a digital converter given by Verizon Fios and the other is the Set top box Motorola 2500, picture is then scrambled. It's making me crazy. I called RCA and they asked me to contact a local RCA repair place that has gone out of business. I also have spoken to Verizon Fios and the set top box is working, changing channels, volume control works, but there isn't much sound because it is mostly noise from the static of the scrambled picture. It appears it isn't compatible with cable but I'm sure the people that had it just before us had it connected to Cox cable. I just don't know if they had it connected to a cable box.
Can you help please?

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Go to verizon.com and look up fios tv and then from there go to installation and then troubleshooting

Posted on Dec 15, 2008

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