I was having the same problem... I'm using a Belkin KVM (2 Port); model number unknown. But when you hit the scroll lock twice, you should notice the lights blinking on the KVM switch. If you do nothing else, the blinking stops, and nothing was switched. Apparently, in my case, I had to double click the "scroll lock", then click the up and down arrow keys to select which computer to use (you will now see the light switching on the kvm switch. Hope that helps others..
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The Belkin 2 port KVM switch doesn't need drivers to work, it is simply a plug and play switch. You plug your keyboard, mouse and monitor into the control box, and your computers into the ends, and off you go. You toggle between computers with the switch button, and if you turn off one of the computers, it automatically swiches to the other one.
kvm switches are easy, they just dont look it with the number of sockets.
hook up your keyboard monitor speaker mic mouse cables to the output sextion of the kvm just as if you were hooking them to a single pc.
hook the cables from the pc-s as if the kvm switch were the peripheral devices,
so that all the outputs from pc 'A' are connected to the relevant inputs on 'A' side of the kvm,
all the outputs from pc 'B' are connected to the relevant inputs on 'B' side of the kvm
If you have the PS2 mouse and keyboard (round plug-in) instead of USB this is an easy install. however if you have USB you will need adapters to make this work, but I do not recommend it since more problems could occur. If you have the PS2 ends first shutdown both computers. remove your monitor, mouse, and keyboard from your computer and attach them to the single end of the switch. Mouse goes to Green, Keyboard to Purple. Take the other ends and connect the first group to your first computer mouse, keyboard, and monitor (same colors as above) and repeat for 2nd group of wires on 2nd computer. turn the computers on. you should get display, keyboard, and mouse for 1st computer. after both boot hit scroll lock 2 times within 2 seconds and then arrow up or down key to change between computers.
Does a mouse work if plugged directly into the laptop? Sometimes you have to change a laptop in the BIOS to allow a PS2 mouse in addition or instead of the touchpad. It may not be recognizing the KVM as a mouse. Try plugging the mouse right into the laptop and see if that works.