Question about Western Digital WD Passport 250GB Portable Drive 250 GB Hard Drive

1 Answer

My WD doesn't appear at my computer. It have energy, and computer recognizes when I plug in, but the drive doesn't appear at My Computer

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 16 Answers

First, make sure you've downloaded all of the latest drivers and ran the installation CD that usually comes with the device. Then, check the computer manufacturer's information. Your USB ports may not be supplying enough power to run the Passport.

Posted on Jun 05, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Computer doesn't recognize camera


Consider NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo management program such as Picasa ( http://picasa.google.com ).

Dec 18, 2012 | Nikon D3000 Digital Camera

1 Answer

The 3TB/TO My Book Essential with USB 3.0 that I purchased at Costco did not have a CD included. I tried a number of times to get it started with my MacBook and when I click the prompt button to...


Try this page for the My Book Essentials USB 3.0 downloads: http://support.wdc.com/product/download.asp?groupid=125&lang=en . The CD is on the hard drive as a virtual CD for most of the Western Digital My Books. When the drive is plugged into the computer, it should be recognized and then you can access the drive in the Finder. Then you will find the contents of the CD. If you want to use the WD software, for example, double-click on the WDSmartWare.app icon.

If your MacBook hasn't recognized the drive being attached, then you need to fix that problem. Are the USB ports working for other (known good) devices? If you can, try a different cable between the drive and the computer. Try powering on the drive and connecting it to the computer when the computer is off. Then turn on the computer. (There are some reports of the energy-savings features causing the drive to fail to be recognized by the controller when attached when the computer is on.)

I hope this helps.

Cindy Wells

Apr 03, 2011 | Computers & Internet

1 Answer

My computer says "USB device not recognized" when


You are likely missing the drivers. If you really need to get it open, plug it in, find the drive, right click and select explore. This MIGHT work; i'm not entirely sure.

Feb 09, 2011 | Western Digital WD Passport 250GB Portable...

1 Answer

How do I disconnect (uninstall) a WD External Hard Drive from my computer? I am using a WD 3200AAK WD External Hard Drive and want to install a 1 TB WD External Hard Drive. I would like to use the old one...


External hard drives don't need any program installed on your computer to run. Your operating system Windows, Linux should handle it as soon as you plug the usb in your computer. The programs included in your WD external hard drive are tools to backup your data.

If you try to hook up your hard drive to a Windows prior to XP, maybe your computer will not handle it.

It is always safer to safely remove your drive using the green arrow icon in the lower right corner of your screen. This way, the drive is shut down properly and you minimize chances of fails when you plug it again on another computer.

Hope this helps!

Feb 08, 2011 | Western Digital My Book Essential Edition...

1 Answer

The Western Digital hard drive My Book Elite does not show up on the computer screen when plugged in to the Mac computer. It has the blinking light that shows that it is thinking, and everything else...


hello

i have the same issue, exact same unit MY BOOK ELITE WD 500G ..
FYI: if this doesnt work, it is a power module (inside the black box, MY BOOK ELITE) needs to be replaced.

UNPLUG both cables from MY BOOK ELITE WD - restart your computer

- with respect to the MY BOOK ELITE WD , make sure the power cord is plugged into AC outlet wall only, and the other end of the USB into computer only -- but disconnect both from the MY BOOK WD ELITE and leave unplugged for 20 minutes .

after 20 minutes have elapsed, plug the USB cable only for 1 minute , into MY BOOK ELITE WD. Then plug the power cord into the MY BOOK WD Elite. see if it works

if this doesn't work, let the drive sit for 24-48 hours.. then repeat above instructions -- this is how i got mine to work again. FYI: To avoid this issue, i just leave the unit plugged in , while computer is running

BUT -- be aware... i use UPS (Uninterruptable power supply) to avoid power failures throughout the house. So , i suggest , if you want to leave the computer running, use a power supply to run the computer if the AC power fails..

please issue 4 thumbs up

Feb 04, 2011 | Computers & Internet

1 Answer

My computer recognizes the WD but i cant view my files


Sounds like to me you already did the troubleshooting. If you cannot get the drive to function properly on another computer and it has the same symptoms, then logic would say that it is your drive. Note to also use a different cable to make sure it isn't the cable. I would try it on at least two more computers to make sure, hopefully with at least XP and Vista.

Jun 25, 2009 | Western Digital 250GB MyBook External USB...

1 Answer

Windows XP will not recognize my WD 250GB Harddrive


Just plug your USB HDD directly into your MBoard's USB port...

Feb 09, 2009 | Western Digital 250GB MyBook External USB...

1 Answer

WD Passport 250GB External cannot be recognized.


Go to BIOS (Press DEL or F2 to enter BIOS). Check if the Power state is in S1. Ensure that USB setting is in Hi-Speed.
Restart the computer and try using the device. this should fix. Let us know the result.
Thanx

Jan 16, 2009 | Western Digital Passport WDXML800UE...

1 Answer

WD Passport appear as an unknown device


try it again, after going to wd dot com, and getting and installing a new set of drivers..

Oct 13, 2008 | Western Digital Computers & Internet

Not finding what you are looking for?
Western Digital WD Passport 250GB Portable Drive 250 GB Hard Drive Logo

327 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Computers & Internet Experts

Marcin

Level 2 Expert

191 Answers

yadayada
yadayada

Level 3 Expert

75117 Answers

Mike

Level 3 Expert

4336 Answers

Are you a Western Digital Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...