Question about Visioneer OneTouch 8100 Flatbed Scanner
I have my scanner connected to a XP system with USB but the software says it is not connected. What should I do?
I had the same problem. After I downloaded the driver I disconnected the scanner.
Then restarted the PC and after up, plugged in the scanner to my USB, Windows found it and installed it. Now the system recognizes the scanner. However, I am still
looking for a user manual to know how to use the scanner. I performed a scan ok to the desktop, but cannot find the document on the system. ed
Posted on Feb 27, 2009
Try to change usb cable.Did it power on???
Posted on Apr 09, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
Tips for a great answer:
I am a Support Engineer with Xerox Scanners.
The problem that you are asking is unclear, but I will try to answer as best as I can.
The 8100 scanner only support drivers for windows 98, ME, 2000, and XP SP 1.
We also have an extensive support site and knowledgebase at http://www.xeroxscanners.com/en/en/support/
If you continue to experience trouble, please feel free to contact us by calling 800-648-0410.
Xerox Scanners Support
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