Question about Polaris 380 In Ground Pool Cleaner

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What to do when the Polaris 380 wheels do not turn? The motor is good and the pressure from inlet seems good. The tail moves easily, but the wheels do not move any.

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Check for hair on the vertical axel.

Posted on Jun 05, 2010

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Posted on Jan 02, 2017

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Polaris 3900 Sport - wheels move very slowly. Booster pump and water pressure are fine. Seems that there is a problem with the chain. When manually moving the wheels, they don't move smoothly. I was...


take the body off after taking out of pool there should be a adjustment to tighten up the chain sometimes the hoses on the inside come off try these things

Sep 08, 2013 | Polaris 380 In Ground Pool Cleaner

1 Answer

Polaris won't move and seems to be nose down. The tail is moving but thats it. also when i bring the tail out of the water, it doesn;t have much water pressure shooting out.


Check the pool cleaners filter screen in the in-line filter and clean, if necessary.Clean the skimmer basket, pump basket, and pool filter. If one of these is full or clogged, it could be weighing part of the cleaner down. Check all of the hoses, connections, and swivels for leaks that could cause loss of
water pressure. Finally, make sure that your wheel RPM is set correctly (between 28-30 RPM)

Mar 02, 2011 | Polaris 380 In Ground Pool Cleaner

1 Answer

The wheels are not moving when hooked up, When i move one manually they all move. i made sure the pool filter basket is clean and the water pressure going into polaris seems like it is strong.


Also check the skimmer basket and pump. Make sure they are functioning properly. Check all hoses, connections, and swivels for leaks that could be causing a lack of water pressure in these pool cleaners. Make sure that your wheel RPM is between 28 and 32. Increase the pressure to create more RPM.

Aug 29, 2010 | Polaris 380 In Ground Pool Cleaner

2 Answers

My Polaris 380 just stop moving the pump was run and had good pressure turn one wheel they all turn freely also tail dose not move


Check several things if these pool cleaners stop moving. Check the filter screen in the in-line filter and clean, if necessary. Clean the skimmer basket, pump basket, and pool filter. Check all of the hoses,
connections, and swivels for leaks that could cause loss of water pressure. Make sure that your wheel RPM is between 28 and 32. Adjust your thrust if necessary to get RPM to that level.

Aug 03, 2010 | Polaris 380 In Ground Pool Cleaner

1 Answer

Polaris 380 wont run when vertical


The drive belts are loose. Replace the drive belts are at least take the cover off inspect and tighten. The adjustments are the axle blocks. Tighten to where there is about an 1/8" tension while lightly pushing on the belt.

Aug 27, 2009 | Polaris 380 In Ground Pool Cleaner

1 Answer

I installed a booster pump. Attached a one ince


1. debris in the water management system (hoses inside the cleaner)
2. black gears in cleaner need replacing (360/380)
3. belt kit (polaris 360/380) or drive shaft need replacing (180/280)
4. teeth on inside of wheels are worn out (polaris 180/280 only)

Jul 16, 2009 | Polaris 380 In Ground Pool Cleaner

1 Answer

Polaris 380 wheels not moving


Here are some things to check: 1.  There are belts inside the unit that drive the wheels.  These belts often fail (shred) and must be replaced. 2.  There is a paddlewheel that drives the turbine that turns the wheels.  If the jet that drives the turbine is clogged, then the paddlewheel will not move and the wheels will not turn. 3.  There is a water management system inside the bottom of the unit.  It looks like a bunch of little hoses.  If one of these hoses comes loose, then the water pressure will escape inside the unit and will not be sufficient to drive the wheels.
Hope this helps

Jan 09, 2009 | Polaris 380 In Ground Pool Cleaner

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