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I have had an account with AOL for years without a problem but when I click on my desktop icon it will not open. What has happened and how do I fix it?

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Hi there,

AOL shortcut was created on your desktop. Due to some technical issues, the configuration might have changed. Do not worry. I will help you to re-create another shortcut of AOL on your desktop for one time click and work,
When the AOL software is installed, a shortcut is created on your Windows desktop, allowing you to quickly and easily sign on. If your desktop icon is missing, or if it points to a version of the software other than the one you would like, follow these instructions.

To create an AOL icon on your desktop


1. On the Start menu, select Programs, then click Windows Explorer (on Windows XP, select All Programs, Accessories, then click Windows Explorer).
2. Browse to the folder that has your AOL software (e.g., C:\Program Files A File is an electronic document which can be text, pictures, sounds, videos or whole programs. Reminder: Never download files from someone you don't know. Files may contain dangerous Trojan Horse programs that may capture your AOL password, severely damage your computer, or contain objectionable graphics. To report a violation in an attached file, please forward the e-mail to screen name TOSReports.\America Online 9.0).
3. Click the file waol.exe once to select it.
4. On the File menu, click Create Shortcut.
5. Drag the new shortcut icon (Shortcut to waol.exe) to your Windows desktop.

Notes


·
You can rename your shortcut to something more meaningful to you. Simply press F2 on your keyboard while the shortcut is selected, type a new name, then press ENTER.
·
To delete a shortcut, drag it to the Recycle Bin. Your AOL software will still be on your computer.

That should work. For further reference, click the link;
http://canada.aol.com/help_files/canada_help9/Canada_Help_9.htm#Technical_Support/Installing_the_AOL_Software/Adding_an_AOL_shortcut_to_my_desktop.htm

Regards,

Anirban Mazumdar

Posted on Jun 05, 2010

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In AOL 9.0, right click the AOL icon in the taskbar at the right hand corner of near the clock, then click on System Information. When it opens...it takes a few seconds...click on the Utilities tab at the top of the page. Click on the Quick Restore button at the bottom of the page. Click on Procedd, then follow any on-screen instructions after that.

If you donot have the AOL tray icon, click on Start, Programs and look for America Online (no version number next to it). Click on AOL System Information in the sub-menu.

In versions of AOL before 9.0:
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Double-click the C: drive
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Double-click on America Online X.0

((Note): If you have several installations of AOL, open the latest installation file, i.e., 8.0, 8.0a, etc. 8.0a if the latest installation.)

Doulbe-click on the Backup folder
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Left-click on COPY
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Open a web page Right click in the top of screen select the menu tab.
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Open your hotmail right click select Add to Favorites.
Then you can access your Hotmail through Favorites drop down list.
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Log in to your Hotmail account. Place the cursor in the address bar and highlight the URL.
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Right-click inside "Type the location of the item" field and select "Paste."
The URL of your Hotmail account is pasted as the location of the shortcut.
Click "Next."
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Type a name for the icon in the "Type a name for this shortcut" field and click "Finish."
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Try this, open notepad on your desktop and type your password into it, then copy and past it to aol. That way you know what you typed was your password...

Hope this helps...
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COFE1800


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