Question about Office Equipment & Supplies
You failed to give us the brand and model number.
In general, it can happen that a refilled cartridge is not recognized if the cassette uses a 'chip' to identify if the cartridge is an orginal or a refill.
It may also be necessary to pull the wall plug and allow it to remain without power overnight.
This will often reset a stubborn device that 'remembers' an error.
Posted on Apr 09, 2008
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Posted on Jan 02, 2017
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