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TONER IS INSTALLED BUT PRINTER DOES NOT SEE - Printers & Copiers

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  • Anonymous Sep 09, 2008

    toner is not installed properly

  • Sylvius Sep 11, 2008

    Hello,



    I have quiet same problem with my Brother HL-7050NDLT.

    I'm french so I will try to describe you this with my poor english level! (sorry)



    At first the screen show me that the toner is empty, and a few second later, it says that the toner cartdrige isn't well set.



    It happen when I replace the toner cartdrige, I have tried another toner ,another drum...But there 's no change.

    Hope someone could help me, thank you .











  • Anonymous Feb 16, 2009

    Toners are installed but printer does not see the toners.

  • sandyammen Feb 17, 2009

    My toner supply says it is low, so we installed a new cartridge. It still says that the toner is low.

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  • Printers & C... Master
  • 5,568 Answers

You failed to give us the brand and model number.

In general, it can happen that a refilled cartridge is not recognized if the cassette uses a 'chip' to identify if the cartridge is an orginal or a refill.

It may also be necessary to pull the wall plug and allow it to remain without power overnight.
This will often reset a stubborn device that 'remembers' an error.

Posted on Apr 09, 2008

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Installed toner cartridge samsung clx6200fx and it keeps saying install toner what is wrong


Did you get a Samsung toner cartridge or an off brand? Toner cartridges have small chips that tell the printer how much toner is left.. Not all of those chips will work correctly.

Mar 28, 2016 | Samsung CLX-6200FX Printer

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Brand new lexmark original cartridge is not recognised. error report' no cartridge'. all contacts cleaned machine dismantled and cleaned and reassembled. has done this before on occasion with refilled...


1. Open the top front cover of the printer. If the display DOES NOT read Close cover or Insert cartridge, the 32 error is not caused by the toner cartridge and printer service will be required to fix the problem.

2. Make sure the correct toner cartridge is installed for this printer model.
1. Check Lexmark for a list of compatible cartridges for your printer.
2. If the wrong toner cartridge is installed, remove it and install the correct one.

3. If the correct toner cartridge is installed, it may not be seated correctly. To ensure that this is not the cause of the error, do the following:
1. Turn off the printer.
2. Reseat the toner cartridge.
3. Close the lid.
4. Power the printer back on and check the display.

4. If reseating the toner cartridge does not clear the error message and the error started as soon as you installed this particular toner cartridge, the cartridge may be broken. You can check this as follows:
1. Power off the printer and then reinstall the old cartridge. (You can also try a different new cartridge to see if that clears the error.)
2. If the error does disappear, the problem may lie with this cartridge. Please contact the point of purchase, especially if the cartridge is brand new out of the box.

5. If the error cannot be cleared by putting in a new toner cartridge or one that is known to be working, the printer may require service to fix the problem.

May 02, 2011 | Lexmark X2350 All-In-One InkJet Printer

1 Answer

Lexmark c534dn unsupported cartrige


This error message appears on the printer screen when the printer thinks the wrong toner cartridge is installed. To clear it or identify a service requirement, follow the steps below. NOTE: If you succeed in resolving the problem at any stage during the procedure, you not need to perform the remaining steps.
  1. Open the top front cover of the printer. If the display DOES NOT read Close cover or Insert cartridge, the 32 error is not caused by the toner cartridge and printer service will be required to fix the problem.

  2. Make sure the correct toner cartridge is installed for this printer model.
    1. Check Lexmark for a list of compatible cartridges for your printer.
    2. If the wrong toner cartridge is installed, remove it and install the correct one.
  3. If the correct toner cartridge is installed, it may not be seated correctly. To ensure that this is not the cause of the error, do the following:
    1. Turn off the printer.
    2. Reseat the toner cartridge.
    3. Close the lid.
    4. Power the printer back on and check the display.
  4. If reseating the toner cartridge does not clear the error message and the error started as soon as you installed this particular toner cartridge, the cartridge may be broken. You can check this as follows:
    1. Power off the printer and then reinstall the old cartridge. (You can also try a different new cartridge to see if that clears the error.)
    2. If the error does disappear, the problem may lie with this cartridge. Please contact the point of purchase, especially if the cartridge is brand new out of the box.
  5. If the error cannot be cleared by putting in a new toner cartridge or one that is known to be working, the printer may require service to fix the problem.

Feb 15, 2011 | Lexmark C534dn Laser Printer

1 Answer

I have a Kyocera FS-2000D i've installed a new toner kit, but the printer is stuck on saying "please wait" adding toner.


Turn of the printer unplug and then turn back on.

Was the toner you installed a Kyocera toner or a after market toner? If it was an after market toner that could be your issue.

Feb 12, 2011 | Kyocera FS-2000D Laser Printer

1 Answer

KONICA MINOLTA 2430 DL - BLACK NOT INSTALLED, CYAN NOT INSTALLED


Unfortuanately, the only solution that I know of is to purchase new chips ($15 ea.) There are multiple websites that sell these. I had the same problem and have resolved it in this mannor. I tells the printer that it is a new toner cartridge. There is another post in 'fixya' that explains howt to disable the 'reading' capabilities of those chips. You have to go into your status display box, printer, mode setting, then uncheck auto toner replace and restart printer. It is supoose to do away with the 'reading'. I tried it BEFORE replacing my toner and it didn't work. You have to replace it first, then follow those steps.

Jun 15, 2009 | Konica Minolta magicolor 2400 Laser...

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Toner low we installed new toner. then message


remove plastic cover from toner yellow or any color and install toner properly.

Jun 04, 2009 | Brother MFC-8460N All-In-One Printer

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Printer/Toner Problem


Sounds like it may be a remanufactured toner cartridge, and the 'reset lever' has not been installed or replaced. If you look at the side of the toner unit, you will see a sort of 'half moon' notch, that should have a white coloured lever within it. This lever is pushed backward when the cartridge is installed. So, on a new cartridge, it should be pushed forward (or towards the printer as you install it).
Note: This lever is not installed on the cartridge that the printer was shipped with (starter cartridge).

Mar 17, 2009 | Brother HL-2040 Laser Printer

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2430 DL Kon/Min laser, b&w only


Hey

in printer menu you have to look up some setting and tell the printer to continue printing when toner emty, you'll find it in gualiti menu or engie menu, i dont remember exactly.
second i think you still need to have all toners installed, if C is installed but shows no toner, then you have to clean chip reader under the toner rack.

Sep 11, 2008 | Konica Minolta magicolor 2430 DL Laser...

2 Answers

Keep Getting Error Message "(Colour) Toner Not Installed"


I think in the menu you have to select replace cartride.. then new or same with new toner...

each toner cartridge has connections and you must make sure all are tight... or you get alot of errors.

Sep 10, 2008 | Konica Minolta magicolor 2300DL Laser...

2 Answers

Toner not installed problem Err: Line 2408


i have the same problem. my printer says all of the toner cartridges are not installed. i have taken each one out and returned them, and have rebooted the printer multiple times. nothing helps.

May 30, 2008 | Konica Minolta magicolor 2430 DL Laser...

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