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Why can I not get the proper filter for my brand new GE microwave? I have contacted the company four times and have had incorrect filters mailed to me; I have had a tech to my home who contacted me one week later with another incorrect number; I have been to Home Depot three times to discuss the problem with the appliance expert there... and still another dead end! Another filter was mailed to me which was, again, the incorrect filter. Can GE not get its parts together for a customer?

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  • Microwave Ovens Master
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You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

Posted on Apr 09, 2008

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1 Answer

It is a GE microwave that says reset filter


Open the microwave door and press the access panel above the cavity opening where it says "PUSH" to lower the panel door. Models with an Upfront Filter have a Reset Filter notification light on the control panel to indicate when it is time to change the filter. The Reset Filter reminder will light every 6 months.

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No it is sensor microwave that says reset filter


What brand and model??? Some of the companies just have a message post to remind you to clean the filter but have no actual sensors on it to see there is reduced air flow. It just comes up after a predetermined time intervval. They usually wil go off on their own after a short while. A day or two, maybe.

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Your ventilation seals may be aging, but they have nothing to do with microwave energy leakage, (And microwave energy is not ionizing radiation anyway, so it does not cause cellular mutation or cancer)

You should check your grease filters (if you are venting to the outside) or your charcoal filter (if recirculating).

If you are venting outside, check your outside vent flap for proper operation, and check your outlet and ductwork for a bird's nest or mouse nest, etc.

If you have other questions, feel free to contact me directly, because FixYa doesn't always notify us when there are follow-ups.

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Take out the two screws on the top as directed, then slide the grill to the left about 1/2". Then pull it toward you.

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The GE spec sheets for what is the right charcoal filter are incorrect. You will never find the right one. I have this same microwave and had same problem. I called a local appliance company and they gave me Part No. WB06X10359 and when I googled this part it was not the right dimensions. I finally found the perfect solution. Go to www.rangehoodsfilter.com (Filter Factory-TTN Inc.) and they are customing making the filter for me. I spoke to Dave this morning from Filter Facotry and he's making me one with the following dimensions - 5 7/8" x 13 1/4" x 1/4". The cost is $16.95. If this fits I will order more. The more you order, the cost per unit goes down.

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1 Answer

I need to convert the updraft to a recirculation/filtering on a 1993 model 3vm140k003 GE spacemake microwave


You can download GE owner's manuals and installation instructions here.

If yours is not a GE, please reply back with your brand and model number so we can help you.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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