Question about Sony PlayStation® 3 (80GB) Console

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When i turn on my ps3 the screen will turn red and it will say (A serious error occurred. Contact technical support for assistance)..plez help me because i dont want to get a new one and lose my memery..

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Yes the famous red light of death not good! You can send it in like you say but it will wipe your memory and is a bummer starting over!

You can use a good guide to fix this at home in under an hour that is a choice.

Posted on Jun 16, 2010

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When i turn on my ps3 this red screen comes on and says a serious error has occurred contact technical support for assistence


ok i would do what it says and contact them the number for them is 0818365865 and that number only works from housephones not mobiles hope that helps you

Jan 12, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

Red screen


The "Red Screen of Death" usually happens in later PS3 Fat models right after you have turned on the PS3. It can happen right after the PS3 logo and wave animation appears. It is a mysterious error that seem to be software related during the checking process (perhaps some corruption in nand flash or harddrive block). When the error occurs, the screen turns red, and you see a message:

A serious error has occurred. Contact technical support for assistance.

Oct 09, 2010 | Sony PlayStation® 3 (80GB) Console

2 Answers

My screen appears red, asking for technical support.


Hi Ernesto,

If you are getting this error it is called the no display error.

Cause:

The reason that it happens is because the GPU which deals with all of your graphics has overheated. You just need to stop the heat build up in order to make it work again.

Solution:

The first way you can fix the No Display Error is by sending it in but bear in mind for this problem there is a $150 charge for the repair which is pretty steep!

Alternative Solution That Is Faster:

If you want to get the problem fixed EVEN FASTER than the option for you is a good PS3 Repair Guide.

NOTE: MAKE SURE You Check Out A Complete Review Of The Top PS3 Repair Guides First!

Oct 08, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 is coming up with a red screen and saying a serious error has occurred. Contact technical support for assistance. The last time i played was last night fifa 10 everything was fine turned it this...


Hello kelsbels1982

The exact cause of the RSOD (Red Screen Of Death) is not exactly known. Sony acknowledges it is a problem, and will repair or exchange your PS3 unit. Whether or not it will cost you anything depends on if your PS3 is still under warranty.

Sorry there's not an immediate solution to your problem.

ajblaj

Apr 27, 2010 | Sony Playstation 3 (PS3) Console

2 Answers

Red screen: "a serious error has occured"


This is called the "PS3 Red Screen Of Death" it's the same as the 360's RROD. The best solution would be to contact Sony about it and they should resolve the issue.

Jan 09, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

When i turn on my ps3 a red screen comes up


Usually it's a motherboard issue, but you can try booting the PS3 WITHOUT the hard drive installed and see what happens.

Let me know.

Jun 15, 2009 | Sony Playstation 3 (PS3) Console

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