Question about Western Digital 500GB ELEMENTS 500 GB USB 2.0 Hard Drive

1 Answer

I cant access files on my western digital 612 gb external hard drive. I have tried trouble shooting and the disk is not recognized. It says the data is unreadable. I hear the disk spinning, the light is on, but its not being recognized. How can i recover my files?

Posted by on

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 29 Answers

Take your harddrive to someone who has a linux operating system. have them open terminal and perform a dmesg. if the linux system recognizes the harddrive, have them perform a mount. if unsucessful have them perform a foced filesystem fix. then have them attempt to mount the clean filesystem if this is a nogo, your harddrive is deader than dead. if the linux user can mount the filesystem, he or she can pull your data and save your life. if not, then uhh you lost your data im afraid.

Posted on Jun 04, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

How to recover my files from HD? I have Western Digital External hard Drive 500 GB.It was nearly full, such there was only 50 gb free space. Day by day it worked slow and one day It stopped working, not...


First thing first - STOP using your WD drive immediately! If you continue using the disk drive, you significantly increase the risk that the files you want to recover will be lost forever due to overwritten. Every new file or action will take up more "free space" and reduce your chances of retrieving your deleted files from WD. The next step - get a good HDD data recovery software to retrieve the data as most as possible.

Learn more how to get the job done from: http://www.western-digital-data-recovery.com/

Dec 27, 2010 | Western Digital Passport WDXML800UE...

1 Answer

Mybook WD25001032 is no longer recognized by my computer. how do I recover the data.


Disassemble the enclosure, and separate the disk-drive from the USB-to-disk-drive adapter. Connect the disk-drive as a "slave" drive in a desktop computer, and see if you can access the files.

Nov 01, 2010 | Western Digital 250GB MyBook External USB...

1 Answer

Windows cannot recognize my western digital external hard drive. I am getting an error msg: "Windows cannot recognize this device". I need to retrieve my files! Help!


The device has suffered a major failure. If you're lucky it's in the electronics of the case so take it apart, extract the hard disk inside, put it in another external case (or directly inside a desktop) and access it this way. If even then the disk isn't recognized then the hard disk itself has died and all the data on it is lost.

Aug 23, 2010 | Western Digital External USB 2.0 80 GB...

1 Answer

My Book oneT doesn't work


If it is still under warranty, Western Digital will replace it, but all your data will be gone (shipped to them, but they take no responsibility for "rescuing" your files).

What you could try is to open the case, separate the disk-drive from the USB-to-disk-drive adapter, and then connect the disk-drive as a "slave" disk-drive in some desktop computer, to see if you can access the files, i.e., that USB-to-disk-drive adapter could have failed.

Or, search online for a professional "Data Recovery" service. For a lot of money, they will repair your disk-drive, just long-enough to copy all your files.

Jul 04, 2010 | Western Digital My Book Essential 500GB...

1 Answer

My computer does not recognize my WD external drive


You've tried different USB cables; so, that cannot be the problem.

You've tried connecting to different computers; so, the problem is _not_ your computer.

What's left is "inside" the case:
* the USB-to-disk-drive adapter,
* the disk-drive.

Open the case, and remove the disk-drive, and connect it as a "slave" drive to some computer.
If it is detected, then the USB-to-disk-drive adapter that has failed.
If it not detected, then the disk-drive itself has failed.

FInd the serial-number on the Western Digital disk-drive, and enter it onto Western Digital's web-site, on the "check-warranty" page. If it's older than 3 years, the warranty probably has expired, unless you were "lucky" and got a 5-year warranty.

Western Digital has a "Customer Loyalty" program -- just buy a new Passport through their web-site, and cite the serial-number, and you'll get a significant discount on _their_ price (could be higher than your local retail computer-store) for a new (probably larger) Passport.

Apr 05, 2010 | Western Digital WD Passport 250GB Portable...

1 Answer

Western Digital 250 GB MyBook external HDD not responding


If you've tried removing the disk-drive from the casing, and attaching it as a "slave" drive in some desktop computer, and you still have the problem, then you have a _BIG_ problem. Search online for a professional (and not inexpensive!) "Data Recovery Service". They should be able to disassemble and repair your disk-drive, just long-enough to extract all your precious files, and copy the files to DVD-recordable media or to a brand-new disk-drive.

Jan 07, 2010 | Western Digital My Book Essential Edition...

1 Answer

MY WESTERN DIGITAL MY BOOK 500 GB WILL NOT COMMUNICATE WITH MY COMPUTER. I'VE CHECKED THE USB CONNECTION AND THEY WERE FINE. WHAT DO I DO?


Power down the drive, disconnect it, and then power it back up ... does it come up? If not, get new drive. Connect the drive to a known-good USB port (e.g. one that you've demonstrated your mouse can work on). Does Windows recognize it (****, "Installing External Device", etc.)? If not, try downloading new drivers from the Western Digital site. If it is recognized by not responding, you have a hard disk failure. If it is new, return it to the manufacturer ("infant mortality"). If not, good thing you have a back up, right? If you need to get data off of it, you may find you can get short-term access by using some low level disk access tools, available on Sourceforge.net.

Oct 14, 2009 | Western Digital My Book Essential Edition...

1 Answer

External Hard Drive will not show up. Tells me to format it.


I have a Western External Hard Drive 320 and when I plug it in the computer will recognize it and allow me to access my files but after a short while if I go to click on a file t open it the WD 320 will click off for a minute and then reappear in the auto run mode.

Jun 20, 2009 | Western Digital Passport 320GB External...

1 Answer

WESTERN DIGITAL CAVIAR SE 500 GB


Hi, looks like your usb drive has died. Try it on another pc / laptop first. If it still does not work, you will need to purchase drive data reader while will allow you to access the data. Most pc stores carry them. Cost about 50 euros. Best of luck.

Jul 20, 2008 | Western Digital Caviar SE16 (WD5000KS)...

Not finding what you are looking for?
Western Digital 500GB ELEMENTS 500 GB USB 2.0 Hard Drive Logo

254 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Computers & Internet Experts

Marcin

Level 2 Expert

191 Answers

yadayada
yadayada

Level 3 Expert

76109 Answers

Mike

Level 3 Expert

4340 Answers

Are you a Western Digital Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...