Lg env2 dear tech team. i just got a used lg env2 and for sum reason i cant dial out it says press ok key to unlock but nothing happens when i press the ok button. it still shows lock symbol in red color on the left of the front screen. what can be done about it?? hope this issue can be resolved. thanx in advance avi

flexi cable problem

Have you tried pressing "Okay" then "Clear"? I know there is two lock features on it, and one is a double button lock. If that doesn't work there could be something wrong with the front keypad. Flip the phone open and see if it lets you unlock it that way.

IF YOU MEAN NO RESPONSE AT KEYS WHEN PRESSED, YOU CAN START WITH CLEANNING TOUCH CONNECTOR , THEN CHANGE TOUCH SCREEN ITSELF.....

Unfortunately the OK button and the bottom row of keys are a design flaw. Mine has stopped working from repeatedly being sat on. When you press the OK button in various directions, sometimes it will come back to life. The best thing I can suggest (if repair is not an option) is to mess with the OK button till it springs back to live, and then quick as you can press menu, keyguard settings, and turn that off, this will allow you to still use the front of your phone when the OK button goes out again (like I said, not permanent.)

Now, about that memory card. if you haven't formatted it for Verizon, you may want to do that. to do so go Settings>Memory(9)>Card Memory, hit the soft key for Options and format. Keep in mind if you have files on there that you do not have backed up they will be wiped clean. After its been formated, you need to take it out, put it back in, and restart the phone. You should have access to your card memory then. ^^

Mine does the samething. Call customer support and let them know your phone is not working and you need a replacement. Mine is getting replaced. Mine started as just the "ok" button now it's moved to the 4-5-6 row. very frustrating.

Hi, try this
Using the Internal Keypad 1. Open the flip and press[MENU]. 2. Press Messaging. 3. Press the Right Soft Key [Options]. l Press Erase Inbox to erase All (read and unread) Messages or Only read Messages in the Inbox. l Press Erase Sent to erase all unlocked messages stored in the Sent folder. l Press Erase Drafts to erase all unlocked messages stored in the Drafts folder. l Press Erase All to erase all messages from the Inbox, Sent, and Drafts folders (except locked messages). You can choose whether or not unread messages will be erased. 4. Select Yes to erase the messages selected. A confirmation message is displayed.

Whoever your cell phone provider is, you need to contact them and notify them of this problem. This is a common problem with Touch Screen phones. Call them usually by dialing *611 from your mobile phone and ask for a replacement phone. Their own tech team may try to do a master reset on the phone, but to me it sounds like there is an internal issue. Seeing as you have problems calling from your touch screen you may want to email them or use a landline phone to reach someone. If you need any help let me know!

With the flip closed, press OK. #6 in the menu that pops up is Keyguard Settings. Select 6 and choose 2. Unlock Options. Then choose a 1 or 2-step unlock (OK versus OK and Clear)

dial *22899, press send, allow the phone to program completely. it will shut off on its own and when you turn it back on, the lock code will be set to the last 4 digits of your phone number!

On the front keypad, press the ok button until you have the option to select contact list. Scroll down that list until you see keyguard settings. Press ok to enter keyguard settings and then go to option 2 - unlock options. Select two step unlock. This will force the user to press "ok" and then "clr" in order to dial out. This has resolved the problem for me...Good luck.