Question about HP Laserjet M2727nf Multifunction Printer

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HP 2727 scans first page as letter size and all other pages as legal size. I want all letter size.

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Solution found: Change the scan default format to Tiff, but then save the document as PDF on the workstation. We think this is a newly discovered but unintended feature of the newest hp scanner software package.

Posted on Jun 12, 2010

  • Jarod Morris May 31, 2013

    I changed it to TIFF and still didn't fix this problem for me.

  • Jeff Theisen
    Jeff Theisen Mar 11, 2014

    Anyone find a solution to this problem? I think it started after a firmware update.

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Hi Nicole,

Improve the FixYa experience for everyone by voting.

There are two (2) things that I want you to try.

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Second, run the Microsoft diagnostic scanner. CLICK HERE

Hopefully, if you have a firmware or software problem, these two self-explanatory apps will solve your problem(s).

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How can i adjust the printer to print out legal size paper?


Page size is generally set by the application that is sending the file.

Go under the "File" menu select "Page Setup" and verify that you have "Legal" set as the page size for the application.

You can also enter the printer driver, select printer properties and then set the page size to legal. However, if the application is set to "Letter" you will get a call to change the paper size.

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Well the printer is telling you to load "Legal Size paper, which is 8.5" X 14" paper.

More than likely, the application you are using is telling the printer to print the page on legal sized paper.

If you want the document to print on "Letter sized paper (8.5" X 11") then in the application, go to the File drop down and select "Page Setup". From within page setup's window, change the paper size to letter and then re-print the job.

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I have a Brother MFC-8840Dn (full legal-size flatbed as well as document feeder). I use Windows XP Pro and a USB connection. I'm not sure my fix works with other Brother models or different Windows operating systems, but it's a way to start troubleshooting at least.

I've always been able to print legal-sized pages from word processing or spreadsheet programs and receive legal-sized faxes. But I never could make legal-sized photocopies or PDF scans. The image was always cut off at Letter size. The fix is a Brother Utility set-up setting:

*** Go to Start / All Programs / Brother / MFL-Pro Suite MFC 8840Dn / Scanner Utility. (This link may also be called something like Scanner Settings.)
*** At the "Maximum Scanning Size", select "Legal" instead of "Letter/A4".
*** Click OK and restart your PC for the new setting to take effect.

It's like magic -- I can now scan a full legal-sized PDF, whether on the flatbed or through the ADF. I also tried a compressed TIFF scan and it came out fine.

**** Make sure your software and/or Brother Control Center scanning configurations are set to Legal if that's what you want for the particular image scan. The Brother Utility setting simply enables the option of choosing the larger legal-sized paper, which then allows the full legal-sized image scan, You always have to set your software to make that choice, just as you would to make and print smaller images on Letter, A4, envelopes, etc. (NOTE: I always start scans through software on my PC, like Adobe Acrobat or PaperPort, and the Utility Setting fix is working fine. However, I just tried pressing the SCAN button on the front panel of the MFC itself with a legal-sized document on the flatbed and through the document feeder. I still got Letter-sized image scans. So, there must be another setting somewhere for starting scans directly from the MFC that I'll locate later.)

I was about to buy a different brand of scanner because of the frustration with legal-sized images. It's like having a new scanner now :) I hope this Utility Setting info helps you troubleshoot your legal-sized image problem.

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You should configure TRAY 1 as Legal only.
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Specially when you specify from what tray/paper type to print.

This can be easily configured from the Printer Properties within the Printers and Faxes section of the Control Panel.

Good luck!

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Change your faxes DEFAULT font size to a lower setting... lt us know if it still does the same thing for the same amount of characters

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