Question about Compaq Presario CQ60-212US Notebook

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I have a problem with my laptop, my scroll thing won't work in the touch pad, i need help?

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The touchpad in those units is made by a company called Synaptics. Go to this page and download the drivers for your operating system. http://www.synaptics.com/support/drivers
You will also need to go to Start, Control Panel, Mouse, and set the zones on your touchpad. My guess is after the driver install, you will find the scroll zone is set too small and need sto be adjusted.

Posted on Jun 04, 2010

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I was removing some things off my dell laptop..now my scroll on the mouse pad doesnt work..


You'll need to reinstall your drivers for your Touch Pad. Just go to the Dell Service website here:
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Connect an external mouse and see if there is any issue . If so the pad can be faulty on the PC. Please restore the PC and reinstall the drivers. If not you will need to check the touch pad circuit and clean the scroll button contacts.

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2 things to check, first is the simplest:
1) there should be a button near the touch pad, probably with a light around it which is orange/red at the moment, but if you click it it should change and become usable.
2) if the first doesn't work let me know just repost here and i'll try to get you a link for the driver download ( did you notice specifically when it stopped working ? )

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at the top black rim around the touch pad, there is an orange light showing, press and have it show blue. It will work now.

Cheers.

Please rate this fixya.

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1 Answer

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If you have the drivers for the touchpad installed then you should be able to run your finger up or down the right hand side of the touch pad and have it scroll the page you are one.

If it doesn't work then you may need to either reinstall the drivers or find the program that handles the touch pad settings (usually found in program files) and turn the scrolling feature back on.

Hope that helps :)

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Next time you try scrolling on the touch pad, also push down (really) hard on the touch pad(kind of like you're squeezing the player). Keep doing this, and you may get it working. I've dropped mine a few times, and this push/squeeze/scroll seemed to work.

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