Question about Canon LaserClass 9000L Plain Paper Fax

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We replaced the printer cartridge when it said "Replace" and even with the new one in place, it is saying replace cartridge.

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  • Canon Master
  • 4,737 Answers

Firstly check the "Chip" on the cartridge, and the corresponding connector on the printer, if possible clean it. While cleaning, Switch off the printer and unplug the power chord and the usb cable. Remove the fuser and leave it outside for few minutes. After you verify that everything is clean and no doubt with chip and the interfaces, re-connect or reinstall everything and Power on the printer while you press keep pressing (don't press and hold) the power button. Check whether this helps or not and please let me know. Good luck.

Posted on Jun 04, 2010

  • 2 more comments 
  • janem393 Jun 04, 2010

    Serial Number UZT 08837 - older model.



    On the side it is Canon H1229. I don't know how to identify this machine. There is not a power button, we just unplug it.



    Still same message about replacing printer cartridge and Error flashing Red.

  • Lebanon Raingam
    Lebanon Raingam Jun 04, 2010

    Ok, if you have problem identifying it, do like this, (i hope there's no problem with the drivers and the printer drivers is installed on your computer) Click "Start" -"Printer and Faxes" there you'll see the name of your printer like "canon laserjet..." Please send me the info. The one that you just mentioned doesn't exist. Without the model's name, it's hard to troubleshoot. I was thinking that your model name was Canon LaserClass 9000L since you post the query in this category. Anyway try it once again and do let me know.
    Good luck.

  • janem393 Jun 04, 2010

    It is a stand alone fax machine so those are the only numbers that I have.

  • Lebanon Raingam
    Lebanon Raingam Jun 04, 2010

    I am sorry, now i am very confused, we were troubleshooting a canon laser printer and at last it's a Standalone Fax machine, I feel like laughing, but what can we do now. I was only trying to help you fix it. I can only suggest you to clean the Machine completely, whether paper tray or anything which can be cleaned inside or interfaces. Your last option is to call a technician to visit you or you take it to a repairing center, otherwise, it'd be difficult to do fix this. Even suppose if you get the information to short a chip or disconnect a part inside the machine, I don't recommend, you might cause another damage.....l_l
    I am sorry that i've taken your time without the solution. If you want to get assistance from another expert, you can still try, or you can post this question on our community page (Not premium) so that one of the non-premium experts may try it. Perhaps someone might have faced the same problem as yours.
    Good luck
    thanks for using FixYa.

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